Harris & Harris, Ltd.

January 24, 2017Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:       [redacted] File No: [redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com.  We are in receipt of your...

correspondence dated January 13, 2017 pertaining to the above captioned matter.  We have had an opportunity to review our file and feel that we have reached an amicable resolution. Our records show that our client, a health care provider, placed a total of four accounts for Mr. [redacted] with our office for collection between April 4, 2014 and June 17, 2016. Upon receipt of Mr. [redacted]’s complaint, our office promptly reached out to our client for the itemized statement that Mr. [redacted] requested. Our office has received his itemized statement and will forward that to him as soon as possible. In the meantime, we have placed a courtesy hold on Mr. [redacted]’s accounts while he works to resolve this matter. If Mr. [redacted] has any further questions or concerns, he may contact our Compliance Department at (312) [redacted].  We hope this serves to clarify the issues raised.Sincerely, Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/02/03) */
February 3, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the...

Revdex.com. We are in receipt of your correspondence dated February 3, 2014 pertaining to the above captioned matter. The City of [redacted] placed seven delinquent parking accounts with our office for collection. Three of these accounts, were recently closed. We will notify the credit bureaus to delete any negative tradelines occurring in relation to those accounts, if applicable. Four of these accounts remain due and owing, and occurred upon license plate [redacted] Our records show Mr. [redacted] was sent appropriate notice and had an ability to challenge these tickets. We would be happy to provide additional information or to work independently with Mr. [redacted] to reach a resolution on his accounts.
He can contact XXX-XXX-XXXX with any further questions and to discuss the open accounts in question. We are happy to be able to assist and will consider this matter resolved.
Thank you.
Sincerely,
Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/05/08) */
May 8, 2014
Revdex.com Chicago
330 N. Wabash Ave [redacted]
Chicago, IL 60611
Re: [redacted] L. [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd. an A+ rated...

company by the Revdex.com. We are in receipt of your correspondence dated May 6 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Our client [redacted] Health System [redacted] Health") placed four of Ms. [redacted] accounts with our office for collection in August 2013. We have since researched and confirmed with our client that the total placement amount should have reflected $825.80 which includes the $50.00 payment Ms. [redacted] made directly to [redacted] Health before the accounts were referred to our office. The current balance for these accounts is $625.80, and this balance properly reflects the four separate payments of $50.00 Ms. [redacted] made directly to our office. As requested, we have attached a payment history letter for Ms. [redacted] reference summarizing the payments received by our office on these accounts.
If Ms. [redacted] would like periodic statements and updates, she can send those requests to [redacted]@harriscollect.com, and any such letters can be sent upon request. We hope this serves to clarify the issues raised. Thank you.
Sincerely,
Harris & Harris, Ltd.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

December 7, 2015Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:                   Amanda
WilsomFile No:           Case
#...

[redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd.,
an A+ rated company with the Revdex.com.  We are in receipt of your correspondence
dated November 30, 2015 pertaining to the above captioned matter.  Our office greatly appreciates the opportunity to review all
customer feedback and address any outstanding questions or concerns.  Accordingly please note that Ms. [redacted] comments
have been duly noted and will be forwarded on to the appropriate department for
review. Please further note that we are in the process of obtaining
the documentation requested by Ms. [redacted] which we will be sure to mail to her
at the address on file.  If Ms. [redacted] has any additional questions or concerns, or would
like to request a payment receipt in the future, she may contact our office at
(312) 423-7382 or [email protected].  We hope this serves to clarify the issue
raised. Thank you. Sincerely,Harris & Harris, Ltd.

December 30, 2015Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:          Melissa [redacted]File No:    Case # 11014464To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com....

 We are in receipt of your correspondence dated December 28, 2015 pertaining to the above captioned matter.  Our records show that a medical services provider placed one of Ms. [redacted]’ accounts with our office for collection on September 24, 2015. Our records also show that Ms. [redacted] contacted our office regarding this account on December 23, 2015.Please be advised that, during this call, Ms. [redacted] did not ask for a “licensing number” or request written proof of the debt. Ms. [redacted] did, however, request a letter stating that the account would be deleted from her credit report if she paid the balance in full. The call representative informed Ms. [redacted] that upon payment the account would be updated with the credit bureaus as paid-in-full, as credit reporting guidelines dictate. The representative also informed Ms. [redacted] that, once the balance was paid, our office could send her a letter stating that the balance was paid-in-full.Notwithstanding the foregoing, our office is working to obtain an itemized bill from the service provider, which we will send to Ms. [redacted] as soon as possible. If Ms. [redacted] has any additional questions or concerns she may contact our office at (312) 574-1852 or [email protected].  We hope this serves to clarify the issue raised.Sincerely, Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/12/11) */
December 11, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It [redacted] Concern:
Thank you for communicating with [redacted] & [redacted], Ltd., an A+ rated company with the...

Revdex.com. We are in receipt of your correspondence dated December 6, 2014 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
The City of [redacted] ("[redacted]") placed one (1) of Ms. [redacted]'s accounts with our office for collection on July 30, 2014. On July 10, 2012, a vehicle registered to Ms. [redacted] was cited under the [redacted] Municipal Code for violation of a parking ordinance. Because Ms. [redacted] did not formally contest this citation (XXXXXXXXX) within the allotted timeframe, an administrative default judgment was entered against her. If Ms. [redacted] in fact disputes this citation, she will need to follow the proper guidelines for administratively challenging it with [redacted]. While our office has placed Ms. [redacted]'s number on our do-not-call list and has refrained from any further communication attempts, this debt will remain due-and-owing to [redacted] unless it is successfully challenged and overturned.
If Ms. [redacted] has any additional questions regarding this citation, she may have her attorney contact our office at XXX-XXX-XXXX or [redacted] We hope this serves to clarify the issue raised.
Sincerely,

[redacted] & [redacted], Ltd.
Initial Consumer Rebuttal /* (3000, 7, 2014/12/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have already disputed this collection to city of [redacted], within timeframe, however, they did not reply it properly.
While you will not call me, please apologize for harassing me for a long time.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as they follow through with it this time. They previously told me that they would remove my number from their list, and they did not.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/06/15) */
June 15, 2015
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Better...

Business Bureau. We are in receipt of your correspondence dated June 7, 2015 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Please be advised that Mr. [redacted]'s request for an itemized statement for the account at issue was recently received by our office when he called in and made that request to one of our account representatives. Accordingly, Mr. [redacted]'s request has been duly noted and processed by our office. We have since sent the statement for this account by mail and he should be receiving it within the coming days. We kindly ask for Mr. [redacted]'s patience while this statement is mailed to his residence. We have placed a courtesy hold on his account in the meantime to insure no additional collection efforts are taken in the meantime. This will allow Mr. [redacted] ample time to review the statement and satisfy the outstanding balance.
We hope this serves to clarify the issue raised. Please do not hesitate to contact our office if we can be of further assistance.
Sincerely,

Harris & Harris, Ltd.
Initial Consumer Rebuttal /* (2000, 7, 2015/06/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I look forward to receiving the statement so as to resolve this matter. Thank you for your assistance.

December 30, 2015Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:          Melissa [redacted]File No:    Case # 11014464To Whom It May...

Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com.  We are in receipt of your correspondence dated December 28, 2015 pertaining to the above captioned matter.  Our records show that a medical services provider placed one of Ms. [redacted]’ accounts with our office for collection on September 24, 2015. Our records also show that Ms. [redacted] contacted our office regarding this account on December 23, 2015.Please be advised that, during this call, Ms. [redacted] did not ask for a “licensing number” or request written proof of the debt. Ms. [redacted] did, however, request a letter stating that the account would be deleted from her credit report if she paid the balance in full. The call representative informed Ms. [redacted] that upon payment the account would be updated with the credit bureaus as paid-in-full, as credit reporting guidelines dictate. The representative also informed Ms. [redacted] that, once the balance was paid, our office could send her a letter stating that the balance was paid-in-full.Notwithstanding the foregoing, our office is working to obtain an itemized bill from the service provider, which we will send to Ms. [redacted] as soon as possible. If Ms. [redacted] has any additional questions or concerns she may contact our office at (312) 574-1852 or [email protected].  We hope this serves to clarify the issue raised.Sincerely, Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/11/17) */
November 17, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by...

the Revdex.com. We are in receipt of your correspondence dated November 13 pertaining to the above captioned matter. This matter has been addressed in our extensive response to a government regulatory agency provided this week. If Mr. [redacted] needs additional information beyond what was provided in that response, we would be happy to address his concerns.
Please contact XXX-XXX-XXXX with any further questions. We are happy to be able to assist and [redacted] consider this matter resolved.
Sincerely,
[redacted] & [redacted], Ltd.

Initial Business Response /* (1000, 5, 2014/06/19) */
June 19, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by...

the Revdex.com. We are in receipt of your correspondence from June 18 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Ms. [redacted] asserts that she has received phone calls from our office at XXX-XXX-XXXX and has requested that we cease calling this number. Ms. [redacted]'s phone number was associated with an account in our office. Her phone number has since been removed and she will no longer be contacted further regarding this account.
If Ms. [redacted] has any additional questions, she may contact us at XXX-XXX-XXXX. We hope this serves to clarify the issue raised and we will consider this matter resolved.
Sincerely,
Harris & Harris, Ltd.

August 30, 2017Revdex.com Chicago330 N. Wabash Ave #2006Chicago, IL 60611Re:       [redacted]File No: [redacted]To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.com. We are in receipt of your correspondence...

dated August 27, 2017 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.Our records show that on May 16, 2016 UHS – [redacted] Hospital (“UHS”) placed Mr. [redacted]’s wife’s account with our office for collection. Contrary to Mr. [redacted]’s allegations, he never entered into a payment plan that would satisfy the account in full. Our records reflect on July 1, 2016, Mr. [redacted] called our office and agreed to make seven monthly payments of $50 to be charged to his bank account on the 3rd of each month. During this phone call, Mr. [redacted] said he was unable to make arrangements to pay the full balance and would revisit future payment arrangements after the final payment. On March 22, 2017, Mr. [redacted] entered into another temporary payment plan for three payments of $50 to be charged to his bank account on the 5th of each month.  Mr. [redacted] again acknowledged that this was a partial payment plan and he would revisit future payment arrangements at a later time. As Mr. [redacted] did not authorize our office to process any additional payments from his bank account after June 5, 2017, his payment plan ended.At all relevant times, Mr. [redacted] never entered into a payment plan agreement that would satisfy the account in full, but rather continually acknowledged that each payment plan was temporary and additional arrangements would be needed to satisfy the outstanding balance. Please note that our office is currently not authorized to settle the account in question. However, we would be happy to assist Mr. [redacted] in forwarding any settlement offer he may have to UHS for approval.If Mr. [redacted] has any further questions or concerns, he may contact our Compliance Department at (312) [redacted]. We hope this serves to clarify the issues raised.Sincerely,Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/09/03) */
September 3, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL XXXXX
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by...

the Revdex.com. We are in receipt of your correspondence dated September 2 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Ms. [redacted] asserts that she has received phone calls from our office and has requested that we cease calling her number. Ms. [redacted]'s number was associated with an account in our office. Her phone number has promptly been removed from our system and has been added to our Do-Not-Call list. She will no longer be contacted further regarding this account.
Please contact XXX-XXX-XXXX with any further questions. We are happy to be able to assist and will consider this matter resolved.
Sincerely,
Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2014/08/19) */
August 19, 2014
Revdex.com Chicago
330 N. Wabash Ave #2006
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company...

by the Revdex.com. We are in receipt of your correspondence from August 13 pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution.
Please be advised that after receiving the complaint at issue, our dedicated accounting and compliance teams researched tirelessly to ensure that we addressed Mr. [redacted]'s concerns. We worked hand-in-hand with Mr. [redacted] and were able to reach his desired resolution. All necessary funds have been applied to the account at issue and it is now closed. We have sent Mr. [redacted] a letter indicating that. We were so happy to be able to assist the Cotters and appreciate their business.
This matter is now resolved.
Sincerely,
[redacted] & [redacted], Ltd.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com.  We are in receipt of your correspondence dated August 10, 2017 pertaining to the above captioned matter.  We have had an opportunity to review our file...

and feel that we have reached an amicable resolution. Ms. [redacted] asserts that she has received phone calls from our office at [redacted], which she believes are part of a scam. Please be advised that Harris & Harris, Ltd. is a duly licensed and fully compliant third-party collection agency. Our representatives are required to ask you to verify certain demographic information in order to confirm that you are, in fact, the account holder. In order to comply with federal and state regulations, and to protect the account holder’s personal information, our representatives cannot disclose account information without first verifying that they are speaking with the correct person. Upon a review of our records, Ms. [redacted]’s information was associated with four accounts placed with our office for collection by [redacted] Community Hospital.  Contrary to Ms. [redacted]’s assertions, our office has not received any requests to cease calling the 6330 number. Nevertheless, upon receipt of this complaint, our office promptly removed Ms. [redacted]’s phone number from the accounts and added to our permanent internal “Do-Not-Call” list. Accordingly, Ms. [redacted] will no longer receive any calls from our office at the 6330 number.If Ms. [redacted] has any additional questions or concerns regarding this matter or the account at issue, she may contact our Compliance Department at 312-[redacted]. We hope this serves to clarify the issues raised.Sincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2014/03/18) */
March 18, 2014
Revdex.com Chicago
330 N. Wabash Ave [redacted]
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd. an A+ rated company by the...

Revdex.com. We are in receipt of your correspondence dated March 14 pertaining to the above captioned matter.
Mr. [redacted] states that he has no outstanding debt and wants calls from our office to cease.
[redacted] Medical Center placed a delinquent account for Mr. [redacted] with our office for collection in September 2013. He was notified via mail of this debt, and we attempted to reach him by telephone. Upon notice of receiving this complaint, we placed all numbers associated with this account on our Do Not Call List: XXX-XXX-XXXX, XXX-XXX-XXXX, and XXX-XXX-XXXX. Mr. [redacted] can let us know if there are other numbers we should place on that list.
Please contact XXX-XXX-XXXX with any further questions. We are happy to be able to assist and will consider this matter resolved.
Thank you.
Sincerely,
Harris & Harris, Ltd.
Initial Consumer Rebuttal /* (3000, 7, 2014/03/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Harris & Harris needs to contact their customer and verify that this is an outstanding debt. I have documented proof from their client on their letterhead as well a copy of my check that this has been paid in full. If Harris and Harris attempts to proceed with their unwarranted efforts to collect an already paid debt then ligation will take place and I will sue for harassment and other associated damages. This is not a threat but it does show my intentions.
Final Business Response /* (4000, 9, 2014/03/25) */
March 25, 2014
Revdex.com Chicago
330 N. Wabash Ave [redacted]
Chicago, IL 60611
Re: [redacted]
File No: Case # XXXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd. an A+ rated company by the Revdex.com. We are in receipt of further correspondence pertaining to the above captioned matter.
As we have indicated in our response to your office and to another agency where Mr. [redacted] filed his complaint, we have already placed all numbers associated with this account on our Do Not Call List: XXX-XXX-XXXX, XXX-XXX-XXXX, and XXX-XXX-XXXX. Again, Mr. [redacted] can let us know if there are other numbers we should place on that list. Mr. [redacted] also now indicates that the account in question was paid in full and is not owed. Our records indicate that this account remains unpaid with our client, but we promised to check with them to ensure that he received credit for any payment directed to them. We will apprise him accordingly.
Please contact XXX-XXX-XXXX with any further questions. We are happy to be able to assist and will consider this matter resolved.
Thank you.
Sincerely,
Harris & Harris, Ltd.

June 21, 2016   Revdex.com Chicago 330 N. Wabash Ave., Suite 3120 Chicago, IL 60611   Re:                 [redacted] File No:           Case #...

[redacted]   To Whom It May Concern:   Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.com. We are in receipt of your correspondence dated June 13, 2016 pertaining to the above captioned matter.   We have had an opportunity to review this matter and in doing so, show that Mr. [redacted]’s account has been properly updated with the credit bureaus.  If Mr. [redacted]’s credit report still reflects this tradeline is reporting to the contrary, we request that he contact our [redacted] Department by calling ([redacted] or emailing [redacted]@harriscollect.com.  We hope this serves to clarify the issue raised.   Sincerely,   Harris & Harris, Ltd.