Harris & Harris, Ltd.

February 21, 2018Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Alicia ***File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your
complaint dated February 20, pertaining to the above captioned matterWe have had an opportunity to review the file and feel that there is an amicable resolution.Our records show that ** *** placed eleven accounts for Ms*** with our office for collection beginning on February 6, with the last account being placed on May 12, Our records reflect that ** *** cancelled seven of these accounts, likely based on communications with Ms*** as her complaint asserts she has attempted to resolve some issues directly with ** ***Our records do not reflect we have received any communications from Ms*** regarding the four remaining accounts that were placed in our office on March 10, and on May 12, As such, our office had no reason to believe that these accounts may be subject to a dispute between Ms*** and ** ***It appears Ms***’s dispute stems from the fact that her accounts were sent to our office for collection by ** ***To that extent, please be advised that our office does not dictate the manner in which accounts are referred to us; that right rests entirely with the original creditor. Notwithstanding the foregoing, upon receipt Ms***’s complaint, our office has placed a hold on her accounts requested that the credit reporting bureaus delete any negative reporting that may have occurred regarding the accounts at issue while she works to resolve this matter with ** ***We hope this serves to clarify the issues raisedSincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2014/10/06) */
October 6,
Revdex.com Chicago
NWabash Ave ***
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by
the Revdex.comWe are in receipt of your correspondence dated September pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Mr*** is requesting that Harris & Harris process an insurance claim for his City of Chicago - Emergency Medical Services account and to update him with the account balance after the claim has been processed
Please be advised that a claim was submitted by our office to Mr.***'s insurance carrier for the account after he was able to provide the requisite informationOur office will provide Mr*** with any balance updates to his account once that information becomes available to usWe have otherwise advised Mr*** that the claims process may take up to thirty days to complete
If Mr*** would like to inquire as to the status of this claim or has any other questions pertaining to the account at issue, he may contact the relevant collection director at XXX-XXX-XXXXWe hope this serves to address the issue raised
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/03/19) */
March 19,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company
by the Revdex.comWe are in receipt of your correspondence dated March 9, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
We've had a chance to speak to Ms*** regarding her complaint in an attempt to clarify the issues at handWe will continue to work with Ms*** and our client to ensure that her concerns are properly addressedAs indicated to her, she may contact our Compliance Department at XXX-XXX-XXXX if she has any further questionsWe hope this serves to clarify the issues raised
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 9, 2015/07/29) */
Our office replied to this complaint via Revdex.com email since the case link did not work properly as a result of the Revdex.com's technological malfunctionA copy is now pasted below:
Thank you for communicating with *** & ***, Ltd., an
A+ rated company by the RevDex.comWe are in receipt of your correspondence dated July 2, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
In late May 2015, Ms*** filed a complaint with your office to which we provided a prompt
replyIn that complaint, Ms*** sought an itemization of several accounts which have been
placed with our officeThis complaint did not articulate any specific account number or particular creditorAdditionally, Ms***'s request for itemization apparently included accounts which were not placed in her nameIn our response we explained that absent proper consent, we could only
discuss Ms***'s individual accounts with
her due to certain restrictions
We also provided Ms*** with a telephone number and email to our Compliance Department
for her to articulate which particular accounts she would like an itemized bill forTo date, we have not received any follfrom Ms***Furthermore, please note that our office has duly noted and fully respected Ms***'s wish to not be contacted by telephone
Accordingly, our records do not show that she has been called by our office since the date of our original response
We look forward to hearing from Ms*** and remain committed to working with her as
necessary to clarify any questions she may have
Sincerely,
Harris & Harris, Ltd
Initial Consumer Rebuttal /* (3000, 11, 2015/07/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I never received the response that the company is speaking ofWhen I contacted the Revdex.com about my first complaint I was told that there was no record of any complaintI thank this company for respecting my wishes to not be contacted by phoneI was never given any exact account numbers or amountsWhenever I would contact the company back they always had difficultly locating my accounts and even at times agreed with me that the company needed to make changes on how they filed accounts so it would be easier to help customers that calledThe fact that I am receiving bills from the hospital clearly make me want to continue to pay the hospital and not anyone elseWhatever accounts this company has in my personal name should be where we start to figure this all outAny and all bills that the company may have in my name send to me so I may compare to any and all bills that I haveWhat authorization do I need to provide so I can receive any and all bills for my addressI pay the bills so it would only make sense for me to receive the bills to compare with what I have on handThank you

July 7, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** *** File No: Case # ***To Whom It May Concern:Thank you for
communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated June 28, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolution. Our records show that the Comptroller of the Treasury - State of Maryland (“Comptroller”) placed an account for Ms*** with our office for collection on February 13, As an initial matter, please be advised that Harris & Harris, Ltdis a duly licensed collection agency authorized to collect delinquent taxes owed to the State of Maryland.Upon receipt of Ms***’s complaint, our office promptly reached out to the Comptroller for clarification of this matterThe Comptroller indicated that it had resolved this dispute with Ms*** directly, and directed our office to close her accountAccordingly, Ms***’s account is now closed in our office.If Ms*** has any further questions or concerns, she may contact our Compliance Department at (312) *** We hope this serves to clarify the issues raised.Sincerely, Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/08/11) */
August 11,
Revdex.com Chicago
NWabash Ave #
Chicago, IL XXXXX
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the
Revdex.comWe are in receipt of your correspondence dated July 27, pertaining to the above captioned matter
Our office has reached out to Mr*** at the telephone number provided in an effort to resolve what appears to be a misunderstandingWe kindly request Mr*** contact our office at (XXX) XXX-XXXX or ***@harriscollect.comThank you
Sincerely,
Harris & Harris, Ltd

May 25, 2016Revdex.com ChicagoNWabash Ave., Suite 3120Chicago, IL 60611Re: *** ***File No: Case # ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.com** are in receipt of
your correspondence dated May 13, pertaining to the above captioned matter.Our records indicate that ** Energies placed Mr***’s account with our office for collection on December 21, Following receipt of Mr***’s complaint, our office prepared the balance letter he requestedHowever, our records show that ** Energies cancelled Mr***’s account on May 23, Accordingly, our office prepared a letter confirming this fact and sent it to Mr*** at the address on file.Notwithstanding the foregoing, our office greatly appreciates the opportunity to review all customer feedback and address any outstanding questions or concernsAccordingly, please note that Mr***’s comments have been duly noted and will be forwarded on to the appropriate department for review. If Mr*** has any further questions or concerns, he may contact our *** Department at (*** *** or ***@harriscollect.com ** hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/08/04) */
August 4,
Revdex.com Chicago
NWabash Ave #
Chicago, IL XXXXX
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the
Revdex.comWe are in receipt of your correspondence dated July 29, pertaining to the above captioned matter
Please be advised that Mr***'s phone number was erroneously associated with an account that has been placed in our office for an unrelated third partyThe account file does not show that our office had any contact with Mr*** or that any request to cease calling this number was receivedNotwithstanding this fact, we have removed his phone number from the account at issue and will refrain from any further phone calls to that number
We hope this serves to clarify the issue raised and apologize for any inconvenience
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/06/05) */
June 5,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the
Revdex.comWe are in receipt of your correspondence dated June 1, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Ms*** asserts that she has received phone calls from our office and has requested that we cease calling her numberMs***'s number appears was included with an account which was placed with our office for collectionOur records show that this number may have been provided to our client by the third party account holder throughout the course of businessNotwithstanding this fact, we have promptly removed telephone number (XXX) XXX-XXXX from this account and have added it to our Do-Not-Call list upon receipt of this complaintMs*** will no longer be contacted by our office at that number
Please also note that our records refute not only the call frequency, but also the assertion that Ms*** opted out of these callsMs*** may therefore wish to verify the source of these additional calls as it appears she has mistaken them with our agency
We hope this serves to clarify the issue raisedPlease do not hesitate to contact us at XXX-XXX-XXXX if we can be of further assistance
Sincerely,
Harris & Harris, Ltd
Initial Consumer Rebuttal /* (2000, 7, 2015/06/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for removing this number from your listNevertheless, I urge Harris and Harris to revisit their record keeping proceduresRest assured, that I was called at the freqency mentioned previously and that there is no mistaking the obnoxious recorded voice of "HELLO! This is Harris and Harris!" for some other companyI would gladly pull my phone records to provide them to Harris and Harris so that they may see that not only did I receive at least calls but I also called them back no less than three times to request that my number be removed from their call listUnfortunately, because my work phone is owned by the U.SDepartment of ***, I am unable to pull those recordsOnce again, I strongly recommend that Harris and Harris review their record keeping proceduresNo one appreciates being called a liar, and I am no exceptionI hope to never have to do business with this company in the future

December 8, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: ** ***File No: ***To Whom It May Concern:Thank you for communicating with
Harris & Harris, Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated December 1, pertaining to the above captioned matter Our records show that *** Health placed Ms***’s account with our office for collection on November 25, On December 1, Ms*** contacted our office and stated that this account was billed to her insurance provider incorrectlyThat same day, Ms***’s insurance provider contacted our office and stated that the claim was previously submitted with the wrong ID number, and requested that our office resubmit it with the corrected informationAccordingly, our office will attempt to resubmit this account to Ms***’s insurance provider for payment. Notwithstanding the foregoing, we have placed a courtesy hold on Ms***’s account and will refrain from contacting her going forwardPlease also note that our office has not, and will not, report Ms***’s account to the credit bureausIf Ms*** has any additional questions or concerns, she may contact our Compliance Department directly at (*** ***We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2014/06/20) */
June 20,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by
the Revdex.comWe are in receipt of your correspondence from June pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Ms*** asserts that she has received phone calls from our office and is requesting that we stop calling her numbers; however, she does not provide any of the phone numbers at issue in her complaintOn June 16, our office reached out to Ms*** at the email address provided in the complaint and requested that she provide these numbersAs of today, we have not received a reply to that emailWe kindly ask that Ms*** provide the phone numbers being called so that we may remove them from our system
We hope this serves to clarify the issue raisedIf Ms*** has any questions, she may contact us at XXX-XXX-XXXX
Sincerely,
Harris & Harris, Ltd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will contact *** so they can resolve this issue ASAP
Sincerely,
*** ***

November 23, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Megan
***File No: Case
# ***To Whom It May Concern:Thank you for communicating with Harris
& Harris, Ltd.,
an A+ rated company with the Revdex.com. We are in receipt of your correspondence
dated November 11, pertaining to the above captioned matter. Our office greatly appreciates the opportunity to review all
customer feedback and address any outstanding questions or concerns. Accordingly please note that Ms***’s comments
have been duly noted and will be forwarded on to the appropriate department for
reviewPlease further note that we are in the process of obtaining
the documentation requested by Ms***. We will be sure to mail this documentation to Ms*** once it
becomes available to our office. If Ms***
has any additional questions or concerns, she is may contact our Compliance
Department at (312) 423-or [email protected]. We hope this serves to clarify the issue
raisedThank youSincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 6, 2015/08/05) */
August 8,
Revdex.com Chicago
NWabash Ave #
Chicago, IL XXXXX
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the RevDex.comWe are in receipt of your correspondence dated July 20, pertaining to the above captioned matter
Please be advised that a medical services provider placed several of Mr***'s accounts with our office for collectionOur records show that requisite notices were sent to the same address provided by Mr*** in his complaint to your officeAdditionally, our office attempted to reach Mr*** at the telephone number he provided to our client as an acceptable means of contact; however, despite Mr***'s acknowledgement of the calls, we were unable to reach himOur records further show we never received any request from Mr*** to either cease calling his phone or to verify the respective balance owed under each account
Notwithstanding this fact, we are still committed to working with Mr*** and will obtain the information he is requestingDue to the sensitive nature of such information however, we will mail any corresponding documentation to the address on file for Mr*** *** *** *** Hoffman Estates, IL XXXXX)Alternatively, Mr*** may feel free to contact our office at (XXX) XXX-XXXXWe have otherwise removed Mr***'s number from the accounts at issue and will cease calling it going forward as he requests
We hope this serves to clarify the issue raised
Sincerely,
Harris & Harris, Ltd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I don't agree with the response, I have talked to someone from there twice, however, as long as they stop calling I accept the resolution
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2014/04/22) */
April 22,
Revdex.com Chicago
NWabash Ave ***
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltdan A+ rated company by the
Revdex.comWe are in receipt of your correspondence dated April pertaining to the above captioned matter
Mr*** is requesting that we cease calling his home phone numberPlease be advised that we do not have any active account(s) in our office associated with the phone number XXX-XXX-XXXXWe have attempted to reach out to Mr*** and requested that he provide the subject phone number so that it may be removed from any associated account(s) and placed on our do-not-call list, but have received no response
Mr*** may call XXX-XXX-XXXX or email ***@harriscollect.com to provide his home phone numberWe are happy to be able to assist and will consider this matter resolved until further noticeThank you
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/07/24) */
July 24,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Please be advised that Arnold Scott Harris, P.Chas no business relationship with Ms*** as
is evidenced by the complaint narrativeAccordingly, please close this complaint against Arnold Scott Harris, P.Cand route it to the proper entity
Sincerely,
Arnold Scott Harris, P.C
Initial Consumer Rebuttal /* (2000, 7, 2015/07/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It is suppose to be taken care of in hours by Harris&Harris

February 7, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your
correspondence dated January 30, pertaining to the above captioned matter Mr*** claims that he has received phone calls from our office which he believes were placed in errorUpon a review of our records, it appears that Mr***’s phone number ending in *** was erroneously associated with a third party’s account placed with our office for collection by a government entity. Upon receipt of his complaint our office promptly added Mr***’s phone number to our permanent internal “Do-Not-Call” list to ensure that he will no longer receive calls from our office at that numberIf Mr*** has any additional questions or concerns, he may contact our Compliance Department at 312-***We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

Complaint:
I am rejecting this response because: I received a letter asking me for another $payment yesterdayIf my account was closed out I shouldn't continue to receive letters saying I am overdue
Sincerely,
Margot ***

June 30, Revdex.com Chicago NWabash Ave #Chicago, IL Re: *** M*** File No: Case # ***
To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com. We are in receipt of your correspondence dated June 24, pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution Please be advised the *** County Circuit Court placed three different accounts for individuals whom all share similar demographics with Ms***. Unbeknownst to our office, two of the contact numbers for these individuals in fact belong to Ms***. Our office previously removed these numbers from the accounts at issue in response to prior requests made by Ms***. We have additionally placed both numbers on our internal “Do-Not-Call” list so as to ensure the numbers will not be called on any future placed accounts for these individuals. We hope this serves to satisfy the issue raised and apologize for any inconvenience If Ms*** has any further questions or concerns, she is welcome to contact our Compliance Department at (312) *** Sincerely, Harris & Harris, Ltd