Harris & Harris, Ltd.

August 29, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] ***File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated August 23, pertaining to the above captioned matter Mr [redacted] asserts that he has received phone calls from our office and has requested that we cease calling his phone number ending in *** Upon a review of our records, Mr***’s phone number was erroneously associated with a third party’s account placed with our office for collection by a government entity Upon receipt of his complaint, our office promptly removed that number and placed it on our internal “Do-Not-Call” listAccordingly, Mr [redacted] will no longer be contacted by our office at that number If Mr [redacted] has any additional questions or concerns, he may contact our Compliance Department directly at ( [redacted] We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

November 12, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Oscar [redacted] File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated November 4, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionMr [redacted] asserts that he has received phone calls from our office and has requested that we cease calling himOur records show that a Texas municipality placed several parking violations with our office in the name of Oscar [redacted] , and the balance on those accounts remains duePlease note that Mr [redacted] did not previously request that we cease contacting him Notwithstanding this fact, we promptly removed the phone number from his accounts upon receipt of this complaintConsequently, Mr [redacted] will no longer be contacted by our office.We hope this serves to clarify the issue raised Mr [redacted] may contact our office at (312) 423-or [email protected] if he has any further questions Sincerely,Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2014/12/11) */ December 11, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It [redacted] Concern: Thank you for communicating with [redacted] & [redacted] , Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated December 6, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution The City of [redacted] (" [redacted] ") placed one (1) of Ms***'s accounts with our office for collection on July 30, On July 10, 2012, a vehicle registered to Ms [redacted] was cited under the [redacted] Municipal Code for violation of a parking ordinanceBecause Ms [redacted] did not formally contest this citation (XXXXXXXXX) within the allotted timeframe, an administrative default judgment was entered against herIf Ms [redacted] in fact disputes this citation, she will need to follow the proper guidelines for administratively challenging it with [redacted] While our office has placed Ms***'s number on our do-not-call list and has refrained from any further communication attempts, this debt will remain due-and-owing to [redacted] unless it is successfully challenged and overturned If Ms [redacted] has any additional questions regarding this citation, she may have her attorney contact our office at XXX-XXX-XXXX or [redacted] We hope this serves to clarify the issue raised Sincerely, [redacted] & [redacted] , Ltd Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/12/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have already disputed this collection to city of [redacted] , within timeframe, however, they did not reply it properly While you will not call me, please apologize for harassing me for a long time

May 25, 2016Revdex.com ChicagoNWabash Ave., Suite 3120Chicago, IL 60611Re: [redacted] File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your correspondence dated May 20, pertaining to the above captioned matter.Our records indicate that [redacted] placed Ms [redacted] ’s account with our office for collection on February 15, Our office sent Ms [redacted] a letter informing her of this fact on February 19, On February 29, we attempted to contact Ms [redacted] regarding this accountAt that time, our representative asked Ms [redacted] to verify certain demographic information in order to confirm that she was, in fact, the account holderBecause Ms [redacted] refused to provide any such information, our representative informed her that she could not discuss any account detailsMs [redacted] terminated the call, and subsequent attempts by our office to contact her were unsuccessful.Notwithstanding the foregoing, [redacted] recalled Ms [redacted] ’s account from our office on May 23, If Ms [redacted] has any further questions or concerns, she may contact our [redacted] Department at (312) [redacted] or [redacted] @harriscollect.com We hope this serves to clarify the issues raised.Sincerely,Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2014/08/25) */ August 25, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: We are in receipt of your correspondence dated August 25, 2014, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution Mr [redacted] believes that he has no unpaid debtsThe City of Los Angeles placed an account with our office for collection stemming from an unpaid parking ticket in his name under NV plate # [redacted] and ticket #XXXXXXXXXXThe violation occurred in July of and remains outstandingFor more details, he may consult the City's database at: [redacted] He can also feel free to email us at [redacted] @harriscollect.com for additional documentation or to further inquire or resolve this account We hope this serves to clarify the issues raisedPlease do not hesitate to contact us if we can be of further assistance Sincerely, Harris & Harris, Ltd

November 2, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Joanie Marie [redacted] File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your correspondence dated October 24, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolution.Ms [redacted] asserts that she has received calls to her work phone from our office and is hereby requesting that our office cease making any further calls to that numberPlease note that our records show that Ms [redacted] did not previously request that we cease contacting her at her work number Notwithstanding this fact, we promptly removed this number from her accounts upon receipt of this complaintWe hope this serves to clarify the issues raised Please do not hesitate to contact us if we can be of further assistance Sincerely,Harris & Harris, Ltd

December 10, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Emily ***File No: Case # 10989569To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated December 10, pertaining to the above captioned matter Our office greatly appreciates the opportunity to review all customer feedback and address any outstanding questions or concerns Accordingly please note that Ms***’s comments have been duly noted and will be forwarded on to the appropriate department for reviewPlease further note that we are in the process of obtaining the documentation requested by Ms***, which we will be sure to mail to her at the address on file If Ms [redacted] has any additional questions or concerns, she may contact our office at (312) 574-or [email protected] We hope this serves to clarify the issue raised and apologize for any inconvenience.Sincerely, Harris & Harris, Ltd

October 20, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your complaint dated October 19, pertaining to the above captioned matterWe have had an opportunity to review the file and feel that there is an amicable resolution.Our records show that [redacted] Medical College placed an account for Mr [redacted] with our office for collection on September 15, Notice of this account placement was sent to Mr [redacted] on September 26, Our records do not reflect that Mr [redacted] disputed his account with our office or otherwise advised that his account was related to a pending worker’s compensation claim prior to this complaintIt appears part of Mr [redacted] ’ dispute stems from the fact that his account was sent to our office for collection by [redacted] Medical CollegeTo that extent, please be advised that our office does not dictate the manner in which accounts are referred to us; that right rests entirely with the original creditorNotwithstanding the foregoing, upon receipt of Mr [redacted] ’ complaint, our office has placed a hold on his account while he works to resolve this matter with [redacted] Medical College Please note that our office has not reported this account to the credit bureaus, and will refrain from doing so going forwardIf Mr [redacted] has any further questions or concerns, he may contact our Compliance Department at (312) ***-***We hope this serves to clarify the issues raisedSincerely,Harris & Harris, Ltd

March 14, 2018Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Timothy [redacted] File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated March 13, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionOur records reflect that [redacted] Medicine placed one account for Mr [redacted] on December 8, and four accounts on January 12, Our records reflect we received Mr [redacted] ’s insurance information on February 27, and we attempted to submit Mr [redacted] ’s bills, but were informed by his insurance that it was past the timely filing periodOur representative informed Mr [redacted] ’s wife of this on March 5, and advised we could try and resubmit the billsMrs [redacted] declined and said she would contact the insurance company herselfNeither Mrnor Mrs [redacted] has contacted our office since the March 5th conversation to request that we resubmit his accounts to his insuranceAccordingly, Mr [redacted] is mistaken in asserting that our office refused to submit his accounts to his insurance company.Please be advised that Mr [redacted] ’s accounts are no longer with our officeThey were returned to [redacted] Medicine per their request on March 6, 2018, likely to resubmit his accounts to his insurance Accordingly, Mr [redacted] may wish to contact [redacted] Medicine to determine the status on submitting his accounts to his insurance companyWe hope this serves to clarify the issue raised.Sincerely, Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2014/08/19) */ August 19, Revdex.com Chicago NWabash Ave # Chicago, IL XXXXX Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your correspondence dated August 19, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution Mr [redacted] is requesting that his credit report be updated immediatelyAs he states, his account is now paid in full after making a recent paymentAfter receiving his complaint, we promptly advised the bureaus to clear the derogatory tradeline in case any previous update was not processed by the bureaus We will consider this matter resolvedMr [redacted] can feel free to call us at XXX-XXX-XXXX if for some reason an update has not taken effect in the next days Sincerely, Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2015/01/20) */ January 20, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated January 15, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution [redacted] placed the account at issue with our office for collection on January 6, This account was recently closed in our office and returned to our clientShortly thereafter, our office promptly notified the credit bureaus to delete any credit reporting that may have occurredOn January 16, 2015, one of our staff attorneys attempted to reach out to Ms [redacted] to update her on the status of this account as a courtesy but Ms [redacted] was unavailable We hope this serves to clarify the issue raisedIf Ms [redacted] has any additional questions beyond what has been explained in this response, she [redacted] contact our office at XXX-XXX-XXXX or [redacted] Sincerely, Harris & Harris, Ltd

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] P.SWILL SETTLE MATTER OUTSIDE COURT AS PROMISED

June 23, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated June 21, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionOur records indicate that a medical services provider placed Mr [redacted] ’s account with our office for collection on May 18, This account was closed as paid in full on June 2, Mr [redacted] subsequently contacted our office on June 13, and requested a paid in full letterMr [redacted] called again on June 21, and stated that he had not yet received the letterIt appears that, due to an error on our part, his paid in full letter had not yet been sentAccordingly, our office promptly drafted and mailed his paid in full letter to the address on filePlease note that Mr [redacted] ’s account was not negatively reported to the credit bureaus.If Mr [redacted] has any other questions or concerns, he may contact our Compliance Department at ( [redacted] We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

February 15, 2018Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated February 6, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionOur records show that [redacted] Health placed an account in the amount of $1,for Ms [redacted] with our office for collection on May 17, The payment history for this account is: Payment on August 26, in the amount of $ Payment on October 30, in the amount of $ Payments on January 16, in the amount of $and $ Total Payments Made: $1,537.61It appears there is some confusion about the conversations and payment that occurred in OctoberOur records reflect that on October 11, 2017, Ms [redacted] contacted our office to apply the balance of her [redacted] card to her accountDuring this conversation, there was a pending temporary settlement offer that Ms [redacted] agreed to accept by paying an additional $on her credit cardOur payment processing department needed additional information to process the credit card portion of the transaction and returned the credit card form to the representative to contact Ms [redacted] Our representative reached Ms [redacted] on October 20, and obtained the necessary informationHowever, at this time, the representative was not aware that the [redacted] portion of Ms [redacted] ’s payment had been declinedOur office continued to attempt to contact Ms [redacted] , but was unable to reach her.Ms [redacted] called our office on January 4, and our representative informed her that the only payments made to her account totaled to $Our representative asked Ms [redacted] to provide the specific date, payment method and amount so that she could investigate what occurred in OctoberHowever, Ms [redacted] requested that the representative locate the date in which she provided the [redacted] information to ascertain what had happened to her paymentsAs this transaction occurred on October 11, 2017, our representative only located that information during this phone conversation and relayed to Ms [redacted] that both her [redacted] payment and credit card payment had been declined for October 11thUnfortunately, the details of the October 20th conversation were not relayed to Ms [redacted] , which may have helped her remember what had occurredMs [redacted] ended the call so she could look into what had happened with her [redacted] account and then called back to proportion the balance of her account between her [redacted] account and her credit cardMs [redacted] requested that $be debited from her [redacted] account and remaining balance of $charged to her credit cardThese transactions were processed and her account closed as paid in full on January 16, 2017.Our Compliance Department has attempted to reach Ms [redacted] to resolve this matter and explain in more detail what happened, but Ms [redacted] has not respondedIf Ms [redacted] still has any questions or concerns, she may contact our Compliance Department at (312) ***-*** We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused Sincerely,Harris & Harris, Ltd

January 5, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated December 28, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionOur records show that the Comptroller of the Treasury - State of Maryland (“Comptroller”) placed an account for Mr [redacted] with our office for collection on February 13, As Mr [redacted] indicated, this account pertains to delinquent income taxesAs an initial matter, please be advised that Harris & Harris, Ltdis a duly licensed collection agency authorized to collect delinquent taxes owed to the State of Maryland.Upon receipt of Mr [redacted] complaint, our office promptly reached out to the Comptroller for clarification of this matterAlthough we have not yet received their response, we will be sure to forward that to you as soon as possibleIn the meantime, we have placed a courtesy hold on Mr [redacted] account while he works to resolve this matterPlease be advised, however, that our office is not authorized to waive valid debts owed to the State of Maryland.If Mr [redacted] has any further questions or concerns, he may contact our Compliance Department at (312) [redacted] We hope this serves to clarify the issues raised.Sincerely, Harris & Harris, Ltd

August 16, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.com We are in receipt of your correspondence dated August, pertaining to the above captioned matterOur records show that [redacted] Health System placed twelve accounts for Mr [redacted] with our office for collection beginning on December 29, with the latest one placed on April 20, Our records show that Mr [redacted] has paid seven of these accounts with his most recent payment posting on July 24, Our office does not provide receipts for such payments as they are not in-person, point of sale transactionsAs a courtesy, our office does provide paid in full letters where requestedHowever, our office was hesitant to provide Mr [redacted] with a paid in full letter because he has not yet paid all of his accounts.Please be advised that our office emailed Mr [redacted] confirmation of the accounts he has paid in full on August 14, Accordingly, our office considers this matter resolvedIf Mr [redacted] has any additional questions or concerns, he may contact our Compliance Department at 312-***-*** We hope this serves to clarify the issues raised.Sincerely,Harris & Harris, Ltd

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meThey are always very friendly and helpful I appreciate their prompt attention to this matter Sincerely, Angela [redacted]

February 22, 2018Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Alicia [redacted] File No: [redacted] To Whom It May Concern:Our records do not reflect your remaining four accounts have been paidYour complaint does not identify what accounts you are referring to so we are unable to provide a substantive response as our records reflect [redacted] has placed eleven accounts for you in the past two years, seven of which are closed and no further collection activity has occurred for these accountsFurthermore, the four open accounts reflect we attempted to contact you by phone and mail, but you did not responded to any of these communicationsAccordingly, our office had no way of knowing that you believed these accounts to be paid or that they were otherwise subject to a dispute.As these accounts are owed to [redacted] , the only action we can take is to place the accounts on hold while you work with [redacted] to resolve whether you did in fact pay these accountsOur office is not authorized to cancel or otherwise return the account [redacted] Our office is not a credit reporting bureau and therefore cannot remove items from a consumer’s credit reportThe only action we can take is to submit a request that the credit bureaus delete any negative reporting, which our office has already doneAccordingly, there are no further actions our office can take to resolve this matter Sincerely,Harris & Harris, Ltd

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have contacted [redacted] Medical College and spoke with MsP [redacted] and she was given my Employer's Medical Billing address and the account will be removed from their collection deptThank You for all you help in resolving this important matter Sincerely, [redacted] O [redacted]