Home Essentials

On May 30, 2020 I ordered a Massage Gun red from the company, the price was 39.99 plus 4.95 shipping. I have not received product, I want a refund.
Ordered 1 red Massage gun cost was 39.99 plus 4.95 shipping. I paid using a visa bank card. The order number is *** they stated I would be notified when item was shipped, I sent an email on June 24, 2020, and a Marie replied that the shipping team confirmed that it has left the building. That response came July 6. I sent another email on the 25 of June which I received a reply on July 10, they were sorry for the delay and tracking updates may be delayed. On July 24; I sent an email requesting update or a refund. I have not had a reply from the company. Today July 28, I sent an email requesting a refund and an email of when refund will be issued.

I purchased two items at Home Essentials website and turns out their a scam
On June 30th I ordered two items on Home Essentials website .
A Muscle Massage order #XXXXX $44.94 and a No Touch Thermometer order # XXXXX $24.94. 28 day have gone by and no merchandise has been delivered, I tried contacting them through email and phone but they never responded and their phone number is disconnected, so I searched them up today and turns out that their scammers. Please help me get my money back. Thank You.

3 items were purchased online and charged to my credit card on July 8, 2020. I have received no further information or the items ordered.
I purchased online 3 garden kneeling benches. My credit card was charged $49.92 on July 8, 2020. I have received order number, or means of tracking since order was placed. I have emailed Home Essentials through their online contact system, but have received no reply.
https://home-essentials-co.com/collections/best-sellers

I ordered a case and never got my item.
I ordered a privacy screen case for my iphone 8plus on July 17th for 14.95$ it's currently July 28th, and I still haven't got my order, and it won't even let me track my item.

Order #: XXXXX
Payment Amount: $14.95
Payment Method: Money Network Card

Where's my order my order number is XXXXX I would like to know when will I receive it.
Order number XXXXX

I have not received the ergonomic garden kneeler and seat I ordered from Home Essentials
I ordered an ergonomic garden kneeler and seat from Home Essentials website July 11. I never received a confirmation or shipping details from the company. On Jul 16 my credit card was charged $13.99 for the purchase. Numerous emails and phone calls have gone unanswered.

I ordered a massage gun for my husband for Father's Day on June 11th 2020. The funds were deducted within 4 days and the site said delivery within 7 days. When the product was a no show I emailed and was told due to Covid the order could take 4-8 weeks. They would email when it shipped which would be within 1-2 weeks. Nothing by email and I have contacted two more times with no response. I am about to report fraud to my bank. I am also going to post about it on Instagram and Facebook. This is very wrong!!

Ordered 2 items (thermometers), money was taken from my account, however, no delivery information and no replies from the company
Purchase date : 07/21/2020

Touch less thermometer (2) $49.93

received a text that with order number and no other details. This appears to be a scam

I placed an order with Home Essentials on June 18,2020 and have not received it as of July 24 2020. I think this company is a scammer. There is no phone that is answered or response from what they say is their customer support email. The address they give seems to be fake. I am going to file a complaint with my credit card company.

Ordered a pool that they advertised for $29.99 with $4.95 for shipping?
Hi There
Ordered a pool that they advertised for $29.99 with $4.95 for shipping? After submitting several emails I have yet to hear back from this company during the past 4 weeks of attempting to email or call! Their number is disconnected so this is a scam company which takes your money and does not deliver on the product! Would like to see the owner or owners tossed in jail!!

I purchased 2 of the same products from an advertisement on Junel 4th and have no received any updates or responses multiple attempts were made to reach these people to find out the issues no responses
Product_Or_Service: Massage gum (2)
Order_Number:

Item ordered July 4 has not arrived, and no response to inquiries about product
On July 4, 2020, we placed an order with Home Essentials for a mini-projector for $49.94. We immediately received an email stating "Order #XXXXX confirmed," and listing our delivery address but no expected "deliver-by" date. The purchase price was debited from my bank account on July 6. On July 15, having not received the product nor any correspondence from Home Esssentials, I sent an inquiry about the status of our order to the customer service email provided [email protected]. I did not get a response, so I emailed again on July 18. On July 22, having still not received a reply to my emails, I attempted to call the number associated with Home Essentials that appeared on my bank statement, 954-480-7068, to seek information about the purchase. I discovered that the outgoing message for this number was not a business line but indicated in a computerized voice that it is the phone of "Nick." I did not leave a voice mail as I don't know who Nick is and did not want to provide more info to a potential scammer.

I placed an online order with Home Essentials on July 9,2020- and have not received an email stating if the item has shipped. I want my $$ refunded!!!
I have the email from Home Essentials thanking me for my order but where is my order?? I have ordered a new bank card because of concerns for fraud. I would like my money refunded - please send a check for the amount I paid since I have closed the card I paid them with. Unfortunately I fell for this scam. I have contacted my bank and the county sheriffs department regarding this fraudulent company.

Do not order from this company! They are a scam! I placed an order on June 15, 2020 and it posted to my credit card on June 19. I received a text message thanking me for my order and saying that they would notify me when my item (a $45 muscle massager) shipped and also a link to be able to view my order, and gave me an order number. My husband never heard or received anything else from them. I looked up and found a company. with this name online, called the phone number and spoke with a very kind lady who informed me that she has been receiving many phone calls from people, who too, were looking to find out where their order was. She said she spoke with the police and they told her that the company was a scam and that people could contact their credit card company to try to dispute the charge. This is where I am at now. I contacted my CC company and started a dispute and they are investigating now. I have looked at their website and it looks VERY legitimate........but it is not. Don't even deserve ONE star!

Requested refund through website for $42.93 charged on 7/12/20. No response, phone number on website "unavailable."
Ordered two kids inflatable pools On 7/9/20, charged to my credit card on 7/12/20. Other than two confirmation texts, I have received no further information. Website indicated that these items were available and would be shipped within a few days. Phone number on website is answered with recording that "google customer is not available" and the number associated with the charge to my Visa does not allow you to speak with anyone. I have sent two customer service requests on the website for a refund and have not received a response to either. At this point, all I want is a refund but there seems to be no avenue available to request it from them, at least that they respond to. My order number, according to text confirmation, is 17010.

I ordered a massage gun from them on May 15 and it still hasn't shipped. I have contacted customer service many times and the issue didn't resolve.
Order number is *** Product was purchased May 15 for $48.94. I can send you screenshots of the emails as proof of poor communication and customer service from the company.

Ordered paid never received.
Order # XXXXX. Product - gardeners knee bench. Ordered on 7/10/2020. Payment was made by visa debit.on 7/13/2020 payment was taken out in the amount $19.94 by the home essentials co. Never received a tracking number,left email on their website. Tried to call them no answer. I am requesting a refund.

Placed my Order May 17 . I have not recieved my order or any Tracking info. I requested a refund . I have got no response back from company
Placed my order May 17 order # *** I have not recieved I requested a refund since still have not recieved order and I have got no response from company

I ordered an Xbox 1 controller. Never got an order confirmation & my cc was charged $19.95 Ending *** 2 days after my order on July 16, 2020.
My VISA (ending with *** CREDIT CARD was charged $19.95 on July 16, 2020, 2 days after my order date of July 14, 2020.
My poor son gave me all his money from his piggybank to buy this product.

I appreciate a quick and immediate refund..

Have not received order #XXXXX from Home Essentials or received a tracking order # to know if it has even been sent.
Place order #XXXXX oil free air fryer on 6/27/20 and paid $20.94 USD on same day by debit card. Fryer was $15.99 + $4.95 shipping. I have sent 2 emails and tried to call but it only gives a google voice mail - voice mail does not even give the name of the company. I have received no response as of 7/18/20. I do not even know if this item has been shipped because I have not received a tracking number. This company needs to be closed down and should not be advertising on social media.