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Three payments were removed and reposted to later dates.   I was assured that all of the payments were put back to their original posting date.   When I got home that night and could check the account, the following payments were posted as follows:200.00 transferred 3/1/18 was removed and reposted to 3/27/18200.10 transferred 3-9-18 was removed and reposted to 3/27/18 1452.76 transferred 4/3/18 was removed and reposted to 5/1/18Interest compounds daily.   The representative refused any courtesy credits for my time and trouble, therefore I demand my payments be posted to the day I actually made the payments to ensure that my interest is computed correctly.    I have also not received the itemized daily balance spreadsheet that was requested and promised several times.  This is required to make sure my balance is correct and to ensure that I have no other payments still "suspended" somewhere in their "new" system.

PNC Bank, N.A. responded to [redacted] on April 25, 2018, and considers this matter addressed.

PNC Bank, N.A. responded to Mr. [redacted] June 15, 2016 and considers this matter addressed. Thank you

October 19, 2017[redacted]RE: Revdex.com Reference Number [redacted]Dear Mr. [redacted]This is in response to your complaint filed on August 24, 2017 with the Revdex.com of Western Pennsylvania regarding your PNC Bank, National Association (“PNC”), Virtual Wallet Spend Account ending in [redacted] (the “Spend Account”) and Reserve account ending in [redacted] (the “Reserve Account”).  Thank you for taking the time to speak with me on August 24, 2017, regarding your complaint.  I appreciate the opportunity to address your concerns. Although Overdraft Protection and Overdraft Coverage are both designed to help customers manage their accounts, they work independently of each other.  Overdraft Protection links your Account (the protected account) to another PNC account (the protecting account).  Funds are transferred from a protecting account when the balance available to pay items in the protected checking account is insufficient to pay the items presented for posting.  Your PNC Virtual Wallet includes Overdraft Protection as a standard feature.  If you overdraw your Spend account which is the protected account, we will transfer money from your Reserve, Growth or other designated PNC account (the protecting accounts) to cover the transactions creating the overdraft.  For more information, please refer to the section entitled “Overdraft Protection Agreement” within your Account Agreement.  According to our records, your Account has been Opted-Out of PNC Overdraft Coverage since June 26, 2017. Overdraft Coverage allows PNC, at our discretion, to authorize and pay transactions even if the Account balance is insufficient to pay items.  Overdraft Coverage is applicable to ATM and everyday (one-time) PIN and non-PIN debit card transactions only.  If you opt out of Overdraft Coverage, you are not opting out of standard overdraft practices for checks, ACH transactions, and other recurring debit card transactions.  If any of these items (checks, ACH, recurring debit card transactions) attempts to post to an account with an insufficient available balance, PNC may cover the transaction at our discretion.  If transactions are allowed to post into a negative balance, the account may be assessed up to four (4) Overdraft Item or Returned Item fees (NSF) a day.  Please Refer to the section titled “Insufficient Funds and Overdrafts” in PNC’s Virtual Wallet Fine Print (“Account Agreement”) for details.  A copy of the Account Agreement is enclosed for your records.  According to our records, on August 14, 2017, your Spend Account had an available beginning balance of $122.96.  Three (3) pending debits totaling $55.71 reduced your available balance to pay items to $67.25.  Subsequently, ten (10) transactions totaling $157.20 presented to the Spend Account for posting.  An Overdraft Protection Transfer in the amount of $89.95 was automatically completed from your Reserve Account, resulting in a final balance of $0.00.  I have enclosed a copy of the Overdraft Protection Transfer notice mailed to your address of record on August 15, 2017.  PNC’s Internal Transfer service allows you to transfer funds between your eligible PNC bank accounts.  For transfers between checking accounts, you can complete same day transfers until 10:00 p.m. ET.  Transfers made after 10:00 p.m. E.T. will post to your account the following business day.  For more information regarding internal transfers, please review PNC’s Online Banking User Guide, which is available through your Online Banking account at www.pnc.com.According to our records, on August 15, 2017, the beginning balance of your Reserve Account was $190.47.  An online transfer to your Spend Account in the amount of $190.47 that was initiated by you and scheduled after 10:00 p.m. E.T. on August 14, 2017, posted to your Reserve Account.  Because of the Overdraft Protection Transfer from your Reserve Account to your Spend Account in the amount of $89.95 that was automatically initiated, this transfer overdrew your Reserve Account by $89.95.  As disclosed in PNC’s Virtual Wallet Features and Fees, within the Overdraft Services section, there is a $7.00 per day Fee assessed each day the account remains overdrawn for five or more calendar days, up to a maximum of $98.00.  This fee is in addition to any other fees assessed for the overdraft.  As no deposit was made to bring your Reserve Account positive, fourteen (14) $7.00 Continuous Overdraft Fees were assessed between August 15 and September 1, 2017.  As a courtesy, all Continuous Overdraft Fees assessed were refunded as of September 5, 2017.On September 19, 2017, you made an ATM deposit of $100.00 to your Spend Account.  Because your Reserve Account was still overdrawn $89.95, PNC transferred $89.95 to your Reserve Account to return the Reserve Account to a $0.00 balance.  A $2.50 online transfer was also completed from your Spend to Reserve account on September 19, 2017.  PNC Alerts, which in addition to keeping your account register up to date, recording purchases as they are made, and maintaining a positive account balance, may help to effectively manage the account and avoid the assessment of fees.  Additionally, verifying that funds have been deposited prior to initiating transactions for withdrawal can assist with maintaining a positive account balance. PNC Executive Client Relations PNC Bank, N.A. Enclosures PNC Reference Number [redacted]

PNC Bank, N.A. responded to Mr. [redacted] in writing on January 19, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on 3-23-17, and considers this matter addressed

Good Afternoon,PNC Bank, N.A. responded to Mr. [redacted]  on May 9, 2017 and considers this matter addressed Executive Client RelationsLauren R[redacted]

To Whom It May Concern:PNC Bank, N.A. responded to [redacted] on April 21, 2016, and considers this matter addressed.Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

On Thu, Sep 29, 2016 at 1:11 PM, [redacted] wrote: Hi [redacted] PNC Bank, N.A. has responded to [redacted] in writing on September 29, 2016 and considers this matter addressed.  Thank you,  Meghan J[redacted]Executive Client Relations,...

AVP

PNC Bank, N.A. responded to Mr. [redacted]  in writing on October 23, 2017, and considers this matter addressed

PNC has responded to [redacted] on December 29, 2017, and considers this matter to be addressed.

PNC Bank, N.A. responded to [redacted] on August 18, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Candace Murphy on September 27, 2016, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  The representative agreed to reverse all...

fees related to the issue on my Growth and Savings account related to a "cash" deposit and "cash" transfer that was held that caused excessive fees.  In addition to reversing the fee for service charge for the teller assisted deposit, with coins.  After the reversal I should I have a positive balance in my account.  Which is they way it was before the fees.
Regards,
[redacted]

Revdex.com:
Another deposit of 15 is probably going to post on Tuesday (last one) I have stopped the direct deposit also. I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this...

does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Having a representative contact me to reiterate the 60-day policy does not solve my issue. It still does not compensate me for the time I spent filing the dispute, it does not forgive the negligence of the representative that was supposed to call me back originally and it does not give me back the two months of time to continue to try and receive a refund from the company I'm disputing. Things are preordered every day. Often more than 60 days out. What you're telling me is that we shouldn't preorder products because the ability to dispute a charge when the company does not send you the product you preordered is non-existent.I'm very disappointed in PNC, a company I've been with for years. I'll ensure that my entire family cancels their accounts and goes elsewhere.
Regards,
[redacted]

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have not spoken with anyone from PNC.  I returned Mr. [redacted] phone call but have not spoken to him directly regarding this matter.  I don't know why they would consider this issue closed. 
Regards,
[redacted]

PNC Bank, N.A. responded to Mr. [redacted] on 7-8-2016 and considers this matter closed.

May 4, 2018, PNC Bank, N.A. responded to Brandon Santone on May 4, 2018 via telephone and considers this matter addressed. Thanks Lauren R[redacted] Executive Client Relations

PNC Bank, N.A. responded to [redacted] on September 27, 2016, and considers this matter addressed.