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I'm following up with you because PNC has not kept its promiseDennis from their Executive Client Relations department left me a message at 2:pm on promising that a corrected form would be mailed to me "in today's mail."Ten days later I don't have itI understand that there's a lot of Valentines Day mail so it might have been delayed a bit but really, even third class mail would be hear by now.So what's my next step? They bend the truth about simple things like mailing a letterHow can we trust them on anything?Please helpThey won't help me.Thanks [redacted] ***

PNC Bank, N.Aresponded to Ms [redacted] on July 7, 2016, and considers this matter addressedThank you

August 6, 2015PNC Bank,N.Aresponded to [redacted] on August 6, 2015, and considers this matter addressed.Thank you,***PNC Bank

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, *** [redacted]

To Whom It May Concern:PNC Bank, N.Aresponded to [redacted] of [redacted] *** on June 2016, and considers this matter addressed.Sincerely, Andrea C [redacted] Executive Client Relations PNC Bank

From: [redacted] Date: Fri, Jul 1, at 10:AMSubject: PNC and not satisfied yetTo: " [redacted] I received a letter from PNC which stated that they acknowledged the payment for April but not May for the payments I made and I am going to the agency that handles Consumers complaints with BanksThey have not removed the LATE PAYMENT for MAY which has lowered my credit scoreSo if you can not make them understand I am going higher up with the Federal AgencyThey feel they can do what they want and the consumer has no say so Well they are wrong and I am very upset due to the time spent with no resolutionTime is of importance when it come to my credit scorethey are hindering ME an I will fight backI have a right for a receipt of funds I give them , an what the funds are forThis is My Right as a consumer.Thank you [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me We received a call back from a higher level department member and he exceeded our expectationsI am very please with the outcome as is my husbandThank you for your attention to our matter and also thank you to the rep at PNC who finally listened to our concerns Regards, [redacted]

PNC Bank, N.Aresponded to [redacted] on May 8, via writing and considers this matter addressedTell us why here

June 1, 2016Dear Ms***,PNC Bank, NAresponded to Mr [redacted] on June 1, 2016, and considers this matter addressedSincerely,Lisa M***Executive Client Relations

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

PNC Bank, N.Aresponded to [redacted] on February 27, via phone and considers this matter addressed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Very unprofessional!The letter from PNC Bank regarding their investigation is inaccurateMy complaint is that they did not contact me or inform of a delinquency on a joint account as I was promised by their branch manager, who suggested the pro-active steps we tookNot only did PNC bank fail to notify me, their manager never told me that I needed to take additional steps or measures as suggested in the recent written response from PNC bankThe bank manager should have told me everything I needed to do when I came to her with this issueI will never trust the advice of anyone from your bank againThe recent letter I received from PNC Bank shows an attempt on their part to look for excuses and nit-pick details so they don't look bad or feel any responsibilityThey fired one bank manager who was involved with thisHe didn't act very professional eitherPoor customer service!Not once during this entire dispute has anyone from PNC bank even offered an apology for their role in this messMy credit takes a hit because this bank did not contact me during a sixteen-month period about this account being delinquentThey take no responsibility for this as expected Regards, [redacted]

Hello,Thank you for your help with my complaint I see that PNC has deposited money into my account but there is no written response from them that I can close my business and merchant account now with no penalty to me That would be the last thing I need from them before considering this case closed They state on your website that they have communicated to me on August 14th (maybe something is being sent in the mail?), but I never received any correspondence I just want to be sure I can close these accounts (withdrawing my money) without any further penalty to me Thank you!Kind Regards, [redacted]

PNC Bank, N.Aresponded to [redacted] on March 30, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on March 24, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on April 28, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on April 26, and considers this matter addressed.Melissa G [redacted] Executive Client Relations Office

10/31/16Dear [redacted] ***PNC Bank, N.Aresponded to *** [redacted] on October 31, 2016, and considers this matter addressed.Sincerely,Andrea M***Executive Client Relations

PNC Bank, N.Aresponded to Ms [redacted] on March 29, and considers this matter addressedThank you

I am looking to be reimbursed from the insurance policy that was added to my account for the past 5yearsPNC added an insurance policy to my vehicle believing I didn't have insuranceI have made several attempts to supply the required documents but I continue to the run around from PNCMy payment was increased by a month..if I don't pay my full payment then I would get a late payment......I hope this answer your questions,