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PNC Bank N.A., responded to *** *** on March 1, and considers this matter addressed

August 9, 2016- PNC Bank, N.Aresponded to *** *** on August 9, and considers this matter addressed.? Thank you, MJ

March 16, 2016- PNC Bank, N.Aresponded to *** *** on March 16, and considers this matter addressed.? Thank you, Meghan J***

To Whom It May Concern:PNC Bank, N.Aresponded to *** *** of *** *** *** ***? on June 2016, and considers this matter addressed.Sincerely,? Andrea C*** Executive Client Relations PNC Bank

On Wed, Jan 18, at 7:AM, [redacted]? [redacted]>? wrote:Good morning, [redacted]? We have responded to MsWilliams Revdex.com complaint, #[redacted].? Brett B[redacted]Executive Client Relations, OfficerEnterprise Escalation Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your
reference, details of the offer I reviewed appear below
[They left me voice mail messages but did not resolve the problem/credit my account]
Regards,
*** ***

PNC Bank, N.Aresponded to Ms*** on June 22, 2017, and considers this matter addressed

his would have never been resolved and that is why ? I contacted Revdex.comI ve been ? trying for months! I received a full refund
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Although I was a co-signer on this loan granted to my mother, once she became ill, her finances were being handled by another family memberI took pro-active measures to safeguard my credit history, and take responsibility for the loan payments, by making arrangements with the bank branch manager to keep me informed and up to date so the loan would not become delinquentPNC BANK GAVE ME ASSURANCES THAT THE MECHANISMS PUT IN PLACE WOULD PREVENT THIS DELINQUENCY FROM HAPPENINGPNC bank failed to notify me of any problems with this account in a timely manner, and never gave me an opportunity to make things right until I contacted them when my mother diedBy that time the late fees and penalties were over $I did everything I could think of to avoid this problem and the PNC bank branch manager I had worked with did not suggest any other options or actions to avoid this from happening.As a result of this complaint I received a letter from PNC Bank loan department in which they list other things I "should" have done to avoid this problemWhen I contacted them to inform them that my mother's finances were in the hands of another family member, they should have informed me of these "other" measures at that timeI don't work in finance, I was relying on the advice of the PNC bank branch managerI did everything I could think of and they failed to keep me informed as promisedPNC bank dropped the ball on this one and now it shows as a negative item on my credit historyI shouldn't be surprised that they reject any responsibility for this, they have so many customers that I'm sure a few complaints like mine don't bother them at allBut I'm disappointed that they didn't even offer me an apologyIf they had worked with me as promised they would have got their money back.? ? ?
Regards,
*** ***

PNC Bank, N.Aresponded to Mr[redacted] on October
22, 2015, and considers this matter addressedThank you

PNC Bank, N.Aresponded to Mr*** on September 11, 2015, and considers this matter addressed

Good Afternoon, PNC Bank, N.Aresponded to Ms*** ***? on January 19, 2016? and considers this matter addressed? ThanksLauren R***Executive Client Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
The complaint was not resolved by Brett B*** on September 15th as he claimsI spoke with his supervisor, Luann on October 1st and she was very helpfulIn order for this complaint to be resolved and closed? I require Brett B*** to contact me by phone with an apologyI can be reached at ###-###-####
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not
resolve my complaint.? For your reference, details of the offer I reviewed appear below.I received a phone message from PNC and they stated they were sending written documentation regarding the complaint.? I had requested (as in the complaint filed, many times written documentation as to why my account was touched before I was informed as to what they were going to do, and why.? I have not received any documentation as of today (March 22, 2016).? This matter/complaint is NOT resolved

PNC Bank, N.Aresponded to? *** ***? on January 5, 2017, and considers this matter addressed

On Fri, Jan 6, at 11:AM, *** *** ***> wrote:Good Morning,? PNC Bank, N.Aresponded to *** *** on January 6, 2017, and considers this matter addressed.? Thank you.? ? ? Eric B***Executive Client Relations, Officer

PNC Bank, N.Aresponded to? *** * *** on October 5, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to? *** ***? on? 6-1-via phone? and considers this matter addressed

On Mon, Mar 28, at 7:AM,? ? wrote:This complaint was closed as unanswered? We responded to the customer on ? 3-24-? Please update our records to show that PNC responded to the customer.? Deborah S*Executive Client Relations
? Quality AnalystPNC BankSmithfield StreetPittsburgh, PA

PNC Bank, N.Aresponded to *** *** on February 23, 2017, and considers this matter addressed