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Revdex.com:
I have discussed the details with the business in reference to complaint ID ***, and the business has offered to resolve the issue by stating thatI will not have
to provide the proof of insurance going forwardI do find that this resolution is satisfactory to me, however, I am waiting for a written confirmation from the business.?
Regards,
*** ***

PNC Bank, N.A. responded to Mr. [redacted] on September 23, 2015, and considers this matter addressed. Thank you

Yes, letter was received from PNC Bank...Complaint solved

Hello,Thank you for your help with my complaint? I see that PNC has deposited money into my account but there is no written response from them
that I can close my business and merchant account now with no penalty to me? That would be the last thing I need from them before considering this case closed? They state on your website that they have communicated to me on August 14th (maybe something is being sent in the mail?), but I never received any correspondence? I just want to be sure I can close these accounts (withdrawing my money) without any further penalty to me? Thank you!Kind Regards,*** ***

PNC Bank, N.Aresponded to? *** ***? on March 8, 2017, and considers this matter addressed

PNC Bank N.A., responded to *** *** on June 25, and considers the matter addressed

3/23/18Dear Ms[redacted]PNC Bank, N.A. responded to [redacted] on March 23, 2018, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Relations

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to Ms. [redacted] on August 4, 2015, and considers this matter addressed.

JPL. PNC ADDRESSED THIS COMPLAINT ON June 28, 2017

PNC Bank, N.Aresponded to Ms*** in writing on June 8, 2017, and considers this matter addressed

To
Whom It May Concern:PNC
Bank, N.Aresponded to *** *** on November 19, 2015, and
considers this matter addressed.Sincerely,? Andrea C*** Executive Client Relations PNC Bank

“PNC Bank, N.Aresponded to Ms *** on August 12, 2015, and considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below. This matter has not been taken care of. Just because I received a phone call does not mean that this matter is fully resolved. Until I have received a refund I will no consider this matter completely taken care of. 
Regards,
[redacted]

February 23, 2018[redacted]RE: Revdex.com of Western Pennsylvania - Case Number [redacted]Dear Ms. [redacted]:This is in response to your complaint filed on January 6, 2018, with the Revdex.com of Western Pennsylvania...

regarding your PNC Bank, National Association (“PNC”) Performance Interest checking account ending |4| (the “Account”). I attempted to contact you on January 8, 2018, but was unsuccessful in reaching you. I appreciate the opportunity to address your concerns.In your complaint you stated that in December of 2017, $252.00 in Overdraft Item fees were assessed to your Account. You advised that your mobile application showed a positive balance when you made the transactions causing the overdraft, which were held as "pending." You stated you have been unsuccessful in reaching PNC to obtain an explanation for the fees. You indicated that because these Overdraft Item fees caused additional overdrafts, you would like a refund in the amount of $252.00 for the fees assessed on December 6 and 8, 2017. PNC denies that any wrongdoing occurred, but, as a courtesy, has decided to honor your request.Pursuant to PNC’s Account Agreement for Personal Checking, Savings, and Money Market Accounts (the “Account Agreement”), in determining whether you have sufficient funds in your account to pay checks and other withdrawal items, PNC’s general practice is to consider (1) the deposits and withdrawals posted to the account that day, and (2) all pending electronic transactions (including, but not limited to, point-of-sale transactions) for which PNC has received notice, even if those transactions have not yet posted to your account. Pending transactions immediately impact the balance used to pay items presented for payment during nightly processing, and PNC’s general practice is to post items according to the date and time they were authorized or when PNC received notice of the transaction. We receive notice of transactions at various times throughout the day, and not necessarily in the order in which they occur.Finally, Overdraft Item Fees are only assessed on the posted items presented to your account against uncollected or non-sufficient funds.PNC researched your assertions regarding this matter and determined that Overdraft Item Fees were appropriately assessed on December 5, 6 and 8, 2017, as disclosed in the notices sent to your address of record. According to our records, on December 4, 2017, your beginning balance in the Account was $416.82. There were six (6) transactions totaling $71.58 that remained pending and reduced your available balance to pay items to $345.24. There was a deposit in the amount of $100.00 that increased the available balance to pay items to $445.24. Subsequently, there were eight (8) transactions totaling $476.04 presented for payment which resulted in a negative balance of -$30.80. One (1) $36.00 Overdraft Item Fee was appropriately assessed on December 5, 2017.On December 5, 2017, your beginning balance in the Account was $40.78. There were three (3) transactions totaling $52.61 that remained pending and reduced your available balance to pay items to -$11.83. Subsequently, there were three (3) transactions totaling $72.97 and the $36.00 Overdraft Item fee presented for posting which resulted in a balance of -$120.80. Three (3) $36.00 Overdraft Item Fees were appropriately assessed on December 6, 2017.On December 7, 2017, your beginning balance in the Account was -$176.19. There was one (1) credit transaction in the amount of $1.67 that remained pending and increased your available balance to pay items to negative -$174.52. Subsequently, four (4) transactions totaling $63.96 presented for posting which resulted in a balance of -$238.48. Four (4) $36.00 Overdraft Item Fees were appropriately assessed on December 8, 2017.It is PNC’s practice to refund any fee assessed as the result of a bank error, which did not occur in these instances. However, PNC is sympathetic to your concerns. On February 22, 2018, seven (7) $36.00 Overdraft Item fees totaling $252.00 and one (1) $15.00 Calculated Service Charge were refunded as a courtesy. These refunds are viewable through your online statements at www.pnc.com. Future refunds may not be granted unless the fees are the result of a bank error.PNC provides multiple methods to confirm the available balance at a given time. One method available to you is mobile banking. Please note that when signing into mobile banking, two balances are provided; a “Ledger Balance” and an “Available Balance.” Please refer to the “Available Balance” when initiating transactions for payment. Available balance is the balance that is available for immediate withdrawal from your Account. Available balance does not take into account deposits not yet available or items PNC has not received notification of, such as checks or check card purchases that settle for amounts different than the pending amount.Options such as Overdraft Protection and PNC Alerts, which in addition to keeping your account register up to date, recording purchases as they are made, and maintaining a positive account balance, may help to effectively manage the account and avoid the assessment of fees.Enclosed for your records are copies of the following:• Overdraft Notices dated December 5, 6, and 8, 2017• Checking Account Statement dated December 12, 2017Thank you for allowing me to clarify PNC’s position in this matter. If you have any further questions regarding this issue, please feel free to contact me directly at [redacted]. I am available Monday through Friday from 8:00 am to 4:45 pm, Eastern Time.Sincerely,Executive Client Relations Enclosures

PNC Spoke with [redacted] on February 21, 2018 and Ms. [redacted] confirmed her satisfaction with the resolution. PNC Considers this matter to be addressed.

October 19, 2016 PNC Bank, N.A. responded to [redacted]  on October 7, 2016, and considers this matter addressed. Thank you,CJ

From: *** *** ***Date: Fri, Jul 1, at 10:AMSubject: PNC and not satisfied yetTo: "*** ***I received a letter from PNC
which stated that they acknowledged the payment for April but not May for the payments I made and I am going to the agency that handles ? Consumers complaints with BanksThey have not removed the LATE PAYMENT for MAY which has lowered my credit scoreSo if you can not make them understand I am going higher up with the Federal AgencyThey feel they can do what they want and the consumer has no say so Well they are wrong and I am very upset due to the time spent with no resolutionTime is of importance when it come to my credit scorethey are hindering ME an I will fight backI have a right for a receipt of funds I give them , an ? what the funds are forThis is My Right as a consumer.Thank you ***