Honor Finance

Initial Business Response / [redacted] (1000, 5, 2015/09/01) */ Honor Finance has reviewed the status of the complainant's account, investigated the communication at issue, and has determined the following: the complainant's last payment was made on June 22, 2015, which was the twenty-fifth of twenty-seven required installmentsFor each written request for verification documentation, Honor Finance mailed an up-to-date pay history, and the complainant was further advised to contact Honor Finance for an explanation and description of the account details, including the operation of simple interest and late charges upon the remaining balanceThe complainant was most recently mailed an explanation on August 28, Honor Finance has made several efforts to inform the complainant of the then-current payoff, and of our commitment to close the account upon payment of $We have determined closing the account upon receipt of $would resolve the remaining balance, and relieve any further confusionThe complainant has been asked to document the payments made should she disagree with our accounting

You have an individual working for you named Alan [redacted] , he is very unprofessional and has just threatened me over the phoneI do not need a stranger blowing my phone up while I am in a meeting with the CEO of [redacted] to tell me that I am a nobody and I cant afford my billsHe did not let me get a word in and was raising his voice trying to talk over meHe continues to blow my phone up with text messages demanding I give him reasons as to why I cannot make a payment until FridayThat is my business, not hisAlan [redacted] is not to contact me again for any reasonI have talked to many other individuals who are very pleasant and friendly and have had issues with anyone else

I have attempted on many occasions to reach this business regarding our bankruptcy and that it has been discharged in the federal bankruptcy court of northeastern ohioAt no time has an email, phone call, or have I been put in touch with anyone regarding this situation and how to fix the problemThis company will not show on my credit report the actual discharge and that it was included in the bankruptcyI have noted every time ZI have called and emailedI can not get a reply or anything out of them

I purchased a [redacted] from Honor Finance that was traded in for a different vehicle on February 11thweeks later I'm still receiving phone calls regarding this account as are my friends and familyI have repeatedly given them the information for the dealership and advised Honor Finance I no longer have the [redacted] , please quit callingThey are also reporting this to the credit bureaus which I want removed

I was in a Finance contract with Honor Finance on a automobile I'd purchased over years ago term in which I've completed in full as of November of I contacted Honor Finance in March of between the 1-10th of month requesting the Title on the vehicle & was advised it would be sent the & should receive within 7-daysNow months later sense then & now I've had at least 4-different conversations with Honor Finance & I remain without the Title to my vehicle , One occasion I've spoken with someone in there title area who stated when attempt was made to send document that item was returned & they would send out again that date was 07/13/, When I contacted them again I was informed it actually went out 07/18/& I would have it by 07/28/however again I haven't received anythingI've lived at my current address : *** *** road Apt T *** Georgia for going on years now & never had any issues getting mail - I also

business not sending out payment books or notice of payment due, bad customer serviceharrasing clients, contacting clients references after being told not to, threating clients

I have spoken to a young gentleman several times on the phoneI got emergency back surgery in JuneAugust's payment, I had to defer, and tack on the end to my loan, even though I made a full payment in augustIt was junes payment that needed to be tacked on the endI made a full payment in july in augustHe said no problem, several times and there wasn't an issueI have gotten quite a few phone calls saying I'm late and that if I'd like to defer my payment, I'd have to pay $That was NEVER once talked about between the gentleman and II went to make my payment today, online, and it sends me to another company who is a debt collectorDid honor finance finally close it's doors? There is no hour customer service, so I cannot get ahold of anyoneI would like August's payment to be fixedI made August's payment, and am trying to make September's payment

Honor Finance financed my ford escape but charged me 26% interest, and after paying for one year, I needed them to drop my payments to an amount where I can afford because I had lost my job, they refusedI also told them that I had to pay almost to get it fixed, because it was in a car wreck, and I was not aware of that

I have been waiting on car title since pay off in February

You have an individual working for you named Alan ***, he is very unprofessional and has just threatened me over the phoneI do not need a stranger blowing my phone up while I am in a meeting with the CEO of *** *** to tell me that I am a nobody and I cant afford my billsHe did not let me get a word in and was raising his voice trying to talk over meHe continues to blow my phone up with text messages demanding I give him reasons as to why I cannot make a payment until FridayThat is my business, not hisAlan *** is not to contact me again for any reasonI have talked to many other individuals who are very pleasant and friendly and have had issues with anyone else

This is the WORST place to ever do businessTheir practices are illegal and the people that work for them are so RUDE and DISRESPECTFUL!!! I should have walked away from this place when the dealership I went to tried to charge me a higher price than what he advertised on-lineHe said they were charges and fees that the finance company charges, but when I asked to see what the charges were he couldn't show meThen there's the finance companyI paid for an extended warranty and they cancelled it from the original loan and never put it back on the re-written loanI have been getting nothing, but the run aroundI have talked to everybody from the dummies that answer the phones to the useless assistant vp and the actual vp These are all wasted salariesThe dealer said I had to get the extended warranty or they wouldn't do the deal on the truck, but then they turned around and cancelled itI will not be making another payment and I am going to contact an attorney because there business practices are cut throat to say the leastDO NOT DO BUSINESS WITH THIS COMPANY!!

We refinanced our truck through our credit union and mailed a check to Honor Finance for pay off on 1/20/2018.We emailed proof of the refinance and also a picture of the check from our credit union for pay off and at this time they still can’t tell us anything about the loan being satisfied.In addition to that issue Honor Finance also has a check from our insurance company($1,221.26)for some damage that had happened to the truck.We paid out of pocket to fix the damages.The check was endorsed to Us and Honor Finance.We sent that check to them to endorse and emailed pictures of the damage fixed.Honor Finance was supposed to have an adjuster call us and that has not happened.They said an adjuster should have contacted us on 1/still nothing.We have called numerous times and always get put on hold or hung up on.I have received a couple emails but none have any information that helps

We have contacted Mr*** to confirm his desired resolution and clarify any prior misunderstandings. The parties expect the matter to be fully resolved in the coming days

I had to use Honor Finance for the purchase of a car Over the last years I have lost my wife of years to Pancreatic Cancer, Lost my left leg below the knee and lost a $100,a year job Prior to thse issues I had no credit issues
Since work with Honor Finance I have requested monthly account updates and have yet to receive these monthly statements
I make my payments by going to the *** and get a money order and send the payment via Express Mail I also request a signature upon delivery The last several months I get daily calls from them, including weekendsFor example, I sent a payment last Wednesday that the *** said would get to Honor Finance by Friday morning I checked on Friday and the money order and Express Mail arrived at 11:AM I received calls Friday Afternoon (After Express Mail had arrived), I also received calls on Saturday, Sunday and Monday
I feel as though I am being Targeted without reason

I am one of the unfortunate individuals who had a consumer vehicle loan through Honor FinanceI was able to pay my loan off in full on January 17, 2018, and have been waiting for Honor Finance to clear the lien on my titleI called and spoke with a CSR on two occasions at the end of January and was told it would be taken care of shortlyThe next time I was informed that Honor's company policy was to release the lien's after daysThe CSR said I could dispute this by filling out a Dispute form, which they would send to my mailing address, which they did have on file and I did verify and confirm with themI did not receive the Dispute form in the mail after a week, so I called Honor Finance in early Feb I requested the Dispute form be sent to my email addressAgain, the Dispute form was not sent to my email or my mailing addressI called Honor Finance on Feband requested to speak with a supervisorI explained to the supervisor that my account is paid in full,

Once the car is traded in the extended warranty is to be returned if it is not expired or usedMy extended was neitherI had to argue with account managers and agents for all of two weeks to even get the warranty cancelledThe vice president had to step in and that was the only time the warranty had been cancelled outThe warranty refund was mailed to their P.O box *** May 1st they have yet to call and say anything about giving me the refundI called them today May 22nd and was told they didn't receive anythingCalled the warranty company on conference had them verify everything I saidHonor finance is still telling liesThey are saying they haven't received anything and don't know when they will receive the money

Responding to the complainant: our Notice of Right to Cure Default was mailed on December 6, and our Notice of Intent to Sell was mailed on December 20, 2016. Honor Finance has fully complied with all state notice requirements and all customer requests

This company Honor Finance has the worst customer nagging *** customer service I've ever dealt withI've been getting harrassed with emails texts phone callsSmart *** responses when trying to explian your financially situation to themI should screen shot everything and post it all over the mediaBut I'm handling it a dieerent wayNow if you give me a day to make my payment that's the day it ahould be paidBut instead you sent someone out to pick up the car after you then say I had till today to make the paymentI'm at the point to where I don't want the *** car due the treatment I'm an have receivedBut please don't allow to or fiance assist you with an auto loan the terrible and make you not want to deal with them ever againI won't after this ***

Honor Finance bought my contract from another car lot that went out of buisness over a year ago , and since has never reported to to the credit agencies which is extremely upsetting due to the fact that they collect payments from me bi-weeklyI have made numerous complaints to them regarding this issue and all they keep telling me is that they only report to trans unionI advised to them that it is not being reported to thembecause I have checkedIn short I would like this matter to be resolved

My vehicle was stolen and totaledMy insurance company remained in contact with Honor Finance letting them know they would be paying off the truckI spoke with customer service rep about the last payment dueWas told that due to the check arriving from the insurance company was only a matter of days past the day mark of being overdue it would not be reported to my creditIt was reported to my credit now I have my credit showing collections on my auto accountAfter discussing it with the company In the middle of all of this they sold my account and all the others through another finance company obviously not telling anybody about it no notes in the account no nothing and they are still trying to collect the debt because my insurance company sent a check to Honor Finance and they can’t forward the money apparently in the meantime my credit still shows an account in defaultI want this removed from my credit I want an explanation as to why it’s there posted with all three c