Horizon Services, Inc.

Professional, polite and knowledgeableGreat price Would definitely recommend

I received excellent service and information about getting a good checkup on my current system and then discussion on the possibility of a new system Current system is still operative, but bills are skyrocketing! As advertised, the technician was right on time, very pleasant, practical and professional

Always great to have Horizon Services for all plumbing needs

Our technician was friendly and knew a lot about AC unitsHe got us back in action after a very long hot weekendHe made recommendations on future services that we may need to keep our AC running betterVery professional and courteous

Had A/C service performed by Frank Dfrom Horizon todayVery professional, prompt, courteous technicianDiagnosed issue quickly, replaced failed part, and we were up & runningTerrific experience

Horizon gave expert advice No repair as of now...Difficult situation I was pleased!

Prompt arrival and courteous serviceA thorough explanation of problem and repair planService men, Matt and Keith, are easy to talk to and very informative about Horizon Coand the work they do for customersWe are totally satisfied and for our home, heating, air conditioning and plumbing, we'd never call any other service providerThanks to them and to Horizon for making service calls efficient and easy to manage

Did a great job

Keith Kwas prompt, courteous and professional He explained the problem and solution in detail I would highly recommend Horizon Services

Fabulous service! Pleasant, courteous, not pushyHe even set the clock on the gas stove after he finished the installation and then hauled the old one outside for me

Out Tech Kevin E was excellentHe came within the hour I called for serviceVery Friendly and knowledgeableI would definitely use this service again and refer them to anybody

Pat D*** of Horizon Services arrived for an annual heater inspectionHe was punctual regarding his arrival, professional, clean (he slipped booties over his boots before entering the house), respectful, explained what he did, pointed out the age of the heater and a heater's life expectancy and he was in and out in less than minutes

Technician came immediately and was very proffessional He was able to diagnose our plumbing issue and fix it the same day

Ken was a polite, efficient worker who solved our plumbing issue

Great experience with Horizon Customer Service is fantastic - very friendly and helpful Technician was available earlier than appointment time, and I was contacted to allow this to happen which worked out great The Horizon Technician was friendly, efficient, and respectful of our house No complaints

Professional knowledgeable individual Will ask for Frank D*** next time we need HORIZON service

I have called Horizon Services twice since I moved to Montgomery County, both times for NO HeatPat Dresponded both times and completed the repair for two different problems in satisfactory time and with quality craftsmanship and the latest updated new partsA very nice experience

It was very easy to schedule my appointment and the scheduler was very accomodating of my needs Technician arrived at the end of the hour window I was given The problem was diagnosed quickly and repaired in about hours which made me happy since it was a sump pump problem on a Friday night Convenient that this company has drivers deliver parts so the plumber did not have to leave and come back later The plumber and his assistant, and the assistant who delivered the parts, were very personable and nice to deal with, and were careful and respectful of me and my home The job was done neatly and was done right the first time

Ryan Bis knowledgeable, courteous and on timeHis positive attitude is uplifting

“Thank you for bringing your concern to our direct attentionOur Customer Relations Manager has spoken with the homeowner and we believe both parties are mutually satisfied with the resolution that has been reached as a result of that discussion. At this time, we have agreed to
credit the homeowner $We believe there was a misunderstanding during the service call that led to the homeowner purchasing a Service Plan for their heating and air conditioning systemWe understand that the homeowner did not wish to make this purchase and thus, as a courtesy, we have credited their account with the undesired purchase amountThe homeowner has only been charged the standard $plumbing dispatch fee and has expressed their satisfaction with this outcome. At Horizon Services, we are dedicated to customer satisfaction and will work with any homeowner to ensure they receive the service they deserveThank you!”Tim N***Marketing CoordinatorHorizon Services*** *** *** | Wilmington, DE ***