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ILF Mobile Apps Corp.

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Reviews ILF Mobile Apps Corp.

ILF Mobile Apps Corp. Reviews (141)

Dear Customer, our records indicate that we tried to assist you to get your software up and workingYou declined to fill out the IT scriptOur refund policy clearly states that if you activate the key or if there is any data uploaded to your account, no refund is due please feel free to review the refund policy below : [redacted]

Date Sent: 102016 6:30:50 PMAt this time, I have been contacted directly by ILF Mobile Apps Corp. regarding complaint ID [redacted] , however my complaint has NOT been resolved because: rgb(255, 0, 0);">[Your Answer Here] I have called on several occasions to speak with Jacqueline R [redacted] to ask her to explain why it has been denied. Every time I call she is never available,I leave my contact information, no one calls me back. You can see from information below how many times I have requested refunds, they keep sending me same information..... Aug **, 12:12 ADT [redacted] it states here they will be issuing me a refund.....I till have not gotten a refund for wrong email (black tonta truck) ......then due to unsatisfactory responses...I ask for a full refund before 30 days of getting product.....which they have a 30 day money back guarantee .... I was overcharged also....product was $69.99 not $103...... [redacted] [redacted] Senior Customer Support Specialist I would like to speak with someone at the BBB, this case may be very confusing....please call me at [redacted] I WILL CALL TOMORROW 1016 TO TALK TO SOMEONE THANK YOU

Hello Customer, On our product website it states if the software is activated or used in anyway, no refund is dueFor a more in depth explanation please see the refund policy [redacted]

Hello, We apologize for the inconvenienceYour account has been restored

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] After the merchant requested information from me to resolve the issue, I forwarded what was requested to them and the issue was not resolvedI feel that a refund is due because even after trying to resolve the issue the software is still not working and I don't feel I should pay for software that is not workingThe merchant has the ability to see that the software isn't working as wellThere is no number to contact the merchantEverything is done by email and there were emails sent that the merchant did not respond toTherefore, the software has not served its purposeI am dissatisfied with the software and according to the merchant's refund policy, " [redacted] " The refund policy also states that " [redacted] "As stated before I have not been able to SUCCESSFULLY use the software for its stated purposeTherefore, I want a FULL refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I tried to login several times and got this error: type Status reportmessagedescription The server encountered an internal error that prevented it from fulfilling this request.Apache Tomcat/I did finally get in and saw a few received text messages but not nearly all of them and there were no sent text messagesThere were also no photo's or video and I checked the phone itself and it has several photo's and a video's on itIt also doesn't show any social media like [redacted] , etcThis software is obviously not working like it should: It took days to get a few text messages to showThis is not even close to what is promised by your websiteIt's supposed to have browser history, social networking logs, and many more)Because of this I would like to have a full refundThanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

This is a scamIt doesnt work without the target phone like it says it will and ince you pay; You cant speak to anyone because no one answers and when you try to email they just send the same e mailI have been trying to get my miney back for a week and still I am unable to speak to anyone liveThis a real scam!!!!

I purchased a product that they were not equipped to deliver the service promisedThey were not prepared for ios and on upgradesAfter weeks, I requested a refund I was told I would get a refund, then was told no, that they would not issue a refund I cannot get any response from the company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] [redacted] Revdex.com,I have contacted the company once again, requesting a refund, and am waiting for a reply Thank you Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Due to repeated unethical business policies and poor business ethics I no longer feel confident in your productYou have falsely advertised your product, not to mention your customer service reps are incapable of resolving anythingThey only give the same response over and over again with the hopes people just give upI no longer trust you will keep the confidential information safeI requested a full refund, not reestablished access In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved because:
Account access has not been restored. After filing this compliant with Revdex.com, I received an email stating that I am in violation of the terms of usage. I am not in violation. First, they suspend without the right to do so (and state access has been restored when it was not) and then they claim I am in violation of the terms when I am not
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Stay away from this company You buy a phone app and even if you request a refund before day test is over they refuse to give it to youThe app still has not worked after monthsI get continuous excuses from themAnd after all the excuses it starts all over again with same onesScam!!!!!!!!!!!!!!

I purchased auto forward spy wear and within two minuets of purchase I saw this app was not as advertisedI called four times ( and counting) and I am being told there is no way to speak with a managerI called my credit card company and when they researched the company they are showing it is not in the USAI had to cancel my credit cardI am still being refused any manager or supervisor contactThe website clearly states money back day, yet I cannot get it within two minuets

This company does not want to provide a refund for any reason I purchased this product in Feband upon purchase, it never worked as promised When you provide a "ticket" to the company for them to address the problems, your only answer is to uninstall and reinstall, however after months of this you already know that this does not make it work! Also, they will tell you that you absolutely have to completely uninstall the "device" to be able to use the update that they provide, and the only way to do this is to do a factory reset on the phone and once you do that, guess what, your product key doesn't work so therefore you have to purchase the product all over again, there "dashboard" shows complete information on the phone that you originally installed the program on, complete with all identification numbers so therefore it is not as if they can't verify that it is the exact phone that the purchase was made for First, the phone calls didn't show, then the GPS just completely stopped for no reason, and the list goes on and on Please consider other programs if you do not want to be disappointed with the product and would like any type of technical support!

Hello,
Despite using the program, the customers refund has been issued

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter
has been resolved
Sincerely,
*** ***

Hello,
Attached is the text from your license email which was delivered to you immediately following successful checkoutIf you read it, you will see that the requirement of installing the software to the monitored device clearly statedDespite this, I have issued you a full
refund

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have emailed Talia H*** also and she was suppose to email me with an update and never hasThe last email was on 3/**/and she said they were still troubleshooting and working on updating the iOS softwareIt has been weeks and I have gotten nothing from them or used their software at allThey continue to not give me a refund and that's all I'm asking as their software does not work like they said or compatible with all devices and iOS versions are not updated like mentioned on their websiteI have also emailed the jailbreak support and have not heard nothing.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

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Description: MOBILE APPS, COMPUTER SOFTWARE PUBLISHERS & DEVELOPERS

Address: 150 Motor Parkway, Suite 401, Hauppauge, New York, United States, 11788

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