Innovative Outdoor Living

We, Deckorators are currently in communication with the customer to schedule the start of her project

***,">We are currently working with the customer, ** *** to resolve this issueThank you.Erica P***

We are currently in communication with the customer and have scheduled their job start
Erica P***
Deckorators Design & Build

You can go to the dpor website and see that our contractors license has been revoked and we are no longer able to provide any servicesWe are also currently shutting down phones and websites as well as already closed our offices

We will work with the customer to resolve the matter as quickly as possible

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it
before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

To Whom It May Concern,
We have resolved complaint with customer

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID ***, and find that this plan for eventual resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.FYI, the deck work was completed on 11/12/2014, trash was picked up on 11/17/and excess lumber and material was picked up on 11/18/Thank you for your assistance
Regards,
** ***

We are getting the funds together as quickly as we can to refund the customer

Deckorators Design & Build has been in contact with the customer and is scheduled to start and complete their project Erica P***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is
received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because work was not able to be completed on 8/Again awaiting response from Parson's on stone work that needs to be completed before the final electrical can be completedContacted Parsons on 8/to inform them of additional work they needed to schedule and no reply to date
Regards,
*** ***

***,">As per our conversation, I Erica P*** with Deckorators Design & Build was unable to respond to previous complaints posted on our Revdex.com account. The second for *** ***, we are in the process of resolving.Please email me if anything further is required.Erica P***Deckorators Design & Buildw ###-###-####c ###-###-####

We are no longer in business

[To assist us in bringing this matter to a close, you must give us a reason why you are
rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: it is the same message that I have been given over and over again for the past several months followed by no communication until I reach out. It is obvious there are issues, but I have yet to receive a phone call or meeting request to actually review the job progress, the issue(s) at hand, and their plan to address completing my project. They continue to avoid the subject and any interaction with me. To me, this indicates that there is no intention to resolve this issue any time soon
Regards,
*** ***

We are in contact with the customer and are resolving the matter as quickly as possible

Deckorators Design & Build is in touch with the customer to resolve the matter

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response
If no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
The contractor's response is the same I've been hearing since early March when we demanded our refundThe contractor continues to give vague promises about refunding our deposit "as soon as possible"This complaint will remain in place until the contractor actually returns our deposit
Regards,
*** ***

From: Date: Wed, Nov 19, at 3:PMSubject: Re: *** & *** *** Rebuttal (***)To: *** *** ***>Revdex.com,We continue to agree to the terms of refund and apologize for the delayThe final installment for the refund will be paid in full by the Nov 30th deadline the ***'s have offered.Erica P***Deckortaors Design & Build

From: <
"">[redacted]>Date: Mon, Jan 5, at 1:PMSubject: Complaint # [redacted]To: [redacted],Regarding the above referenced Complaint # [redacted], Deckorators Design & Build agree to the desired settlement made by customer and are scheduling her job to start shortly.Erica P[redacted]Deckorators Design & Buildc ###-###-####