Intelligent Design Air Conditioning Heating and Plumbing

Came for a free estimate on same day I called for helpWorkers made contact in advance of arrivalWas very friendly and helpful

The service techs showed up within the scheduled time period and easily did the required work (flushing the water heater)We talked about a maintenance schedule the company offers and what a water softener would cost for our size home

I have used this Company several times and find them to
be very professional and honest

Excellent service and technician The went out of the way to send a technician for an annual service after the technician that was on his way had a family emergency and had to cancel I would highly recommend this company

We had them install split wall AC units Service was very prompt and professional The estimate was more than fair compared to other estimates we received They took care of the permitting process with the city which was a huge plus The installation went very quickly and cleanly and the units they installed work beautifully

Outstanding customer service, they are very fortunate to have *** on their team

Plumbing service was great*** came out and took care of our washer and dryer hook upHe also was able to book up our natural gas grill with a quick connect which works perfectlyVery professional and arrived on timeWould do business with again

I was very happy with everything and the office help was magnificent and I told the manager to not get rid of them since they are what makes everything run and are invaluable, courteous, patient and good people Great people and wish that everyone I worked with was like them

*** was unbelievable this evening! Trouble shooting the problem immediately and resolving it right away! Nothing worse than coming home to a degree home after a long day at work!
***'s my Intelegent Design Man forever!
He's taken care of me in the past with great care! A gentleman / trust worthy young man!
Thank you from the bottom of my heart!
I have cool air again!

These guys are good! We procrastinated in calling for a service checkThen, with days before leaving for the North country, we call to see if they can fit us into their calendarWe didn't ever think it would happen BUT within hours they have their Service Tech servicing our AC unitWith a huge grin on his face...no worries, mon!
This company has been a class act from the start...kudos & thanks to Intelligent Design

I am a senior citizen that knows a bit about a lot of thingsIt is very pleasant to have a company offer services to inspect and make recommendations for your HVAC system I pay 20$ a month and they come out every six months and are here for a couple of hours or more doing a very detailed inspection of your system
I was very happy with ***, the technician that came out for meHe arrived on time, did his inspection and then followed up with a close-out discussion of his findings and recommendations without making any sales pitches
This is exactly what I look for in a contractor and the people they hire!

I hired Intelligent Design Air Conditioning Heating and Plumbing to inspect and clean my A.C I am a first time home owner so I had many questions *** was professional and patient He answered all my questions and took the time to explain everything to me I would recommend to friends and family

Excellent serviceEven switched my appointment time at the last minute when something unexpected came up on my end

Intelligent Design is proving to be a very reliable partner in repairing our air conditioning (can't live here without it!) systemEmployees we met were cordial, thorough and gave expert advice regarding our systemThere was no "hard sell" regarding potential upgrades we consideredI heartily recommend this company

Very professional and customer orientated business *** *** my sales Specialist, is more than up to date on product and price in the Heating and Cooling business, and extremely professional Very much appreciated his knowledge and expertise and his diligence in working to give me the best product for my home, and at the price I wanted The installation side of the house is just as professional and knowledgeable Lead Installer *** *** and his crew were top notch; efficient and respectful of property and home Top management should take pride in the work of *** and his Assistants

*** was great He was thorough in his assessment of my AC unit Gave recommendations to keep my unit functioning in the future He was couteous and friendly

From the time I called the office through the repair done at my home, everything about dealing with this company was a delightTo my great surprise, they very willingly scheduled an appointment for after 5:pm on a weekday to accommodate my work hours - and they don't consider that overtime! *** was the technician who worked on the plumbing, and he couldn't have been nicerHe was friendly, kind and professionalThe next day I received a call from *** wanting to follow up and ensure I was satisfied with the work doneYes, I was - and am! This company understands service - they are here to serve their customers, not the other way aroundI won't hesitate to call them again should the need arise, and I will recommend them to others

Intelligent Design AC provided complete evaluation of heat load and energy loss before providing bid Identified low cost services with high energy savingsIdentified services, based on testing, that we did NOT need and would be a waste of money Prices received were competitive for the AC system level we preferred All calls were returned promptly and appointments kept as promisedThe installation crew was large in number, the members were courteous, professional in conduct and helpful with our questions The install was done in an orderly, clean manner with good fit/finish *** , our point of contact, was helpful explaining options and technical questions and easily available by phone if neededNot a high pressure sales approachDemonstrated substantial technical expertise and competenceWould be comfortable recommending this company to family and friends seeking similar services

IDAC has been our go to HVAC service/installed service for several years now Over the past 5+ years that we have been dealing with IDAC we have always had outstanding service In our old house we hired IDAC to install a new HVAC, Solar panels, Tankless H2O heater, Whole Home Humidifier and in each case the work was done on-time with attention to detail Intelligent Design AC is our go to HVAC service provider

Excellent