International Markets Live Reviews (%countItem)
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International Markets Live Rating
Address: 348 W 57th St # 247, New York, New York, United States, 10019-3702
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I asked for a refund the *** of September. They said they deactivated my account and would give me my refund in 10 to 15 days. It is now the *** of October and I have yet to receive a response and my money!
Good Afternoon,
We apologize for the delay and inconvenience.
I see we processed the refund and the funds should have made it back to your card by now. You will need to get into contact with MaxiCash to see why the funds have not been deposited yet.
***
Kind Regards,IM Support
hello I,
*** Has been reaching out to you all on NUMEROUS occasions regarding her refund for account 2002185.
It has been 10 days and her money has not been deposited. If action is not made, she will be suing.
Thank you
Good Afternoon,We apologize for the delay. Please note that we have received your request for refund through Bitcoin. The company does not keep reserves of Bitcoin and therefore needs to go through an acquiring process depending on volume and demand of refunds through Bitcoin. Recently there has been a lot of demand and this is why the refunds have been a little bit behind. We appreciate your patience and understanding in this matter and your refund will be processed in the order it was received as soon as possible. Kind Regards,IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It has been 15 days and I’m still without my refund.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Good Afternoon,
I apologize for the delay and the inconvenience. As mentioned, the company does not keep a reserve of Bitcoin, so this can greatly delay the process depending on volume of requests. If you would like to switch to ACH (available to US Members) please submit the request to our support team to get this processed right away.
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me, may I be switched to ACL
Sincerely
2 days ago I signed up for IML and purchased the platinum starter package. I have realized it is not for me and I want my purchase refunded. I've already contacted the customer support via email but didn't get any helpful response.
Good Afternoon,
I apologize for the delay. I do see your ticket request for cancellation and refund, and will get that processed for you right away once you confirm the details our agent is asking to confirm.
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I signed up for IML services on Sunday September ***. I kept the services for less than a week when I decided I would not be able to continue my membership for various reasons. I cancelled my membership on Friday, September *** which is less than a week. I was told that if I cancel within 7days of initiation I will get my refund of $164.75 back. Since September ***, I have submitted over 5 support tickets and inquiries about my refund and I have still not received a response back or my money back as guaranteed.
Good Afternoon,We apologize for the delay. Please note that we have received your request for refund through Bitcoin. The company does not keep reserves of Bitcoin and therefore needs to go through an acquiring process depending on volume and demand of refunds through Bitcoin. Recently there has been a lot of demand and this is why the refunds have been a little bit behind. We appreciate your patience and understanding in this matter and your refund will be processed in the order it was received as soon as possible. Kind Regards,IM Support
Hello,
I need my refund, of 230 dollars of the platinum package that I bought since last Monday, September , I made the transaction on September *** but it was received on September *** 2019, I have sent many emails for I Markets live to make the refund and they don’t respond . I decided to cancel because I didn’t t like the methodology. I also comply with the refund policy.
Please reply the messages, and make the bank deposit.
Thank you.
We have answered this query on another dispute filed by this member. Unfortunately, we cannot assist without further details as they paid a third party cash to create their account and do not have the details to provide us in order to track it down.
I requested my refund on Friday Oct. *** after I purchased IML last Sunday Sept. ***. I haven’t received a response or anything and I am worried that I will not receive my refund which is why I haven’t cancelled my account yet. Could someone please help me contact IML to reassure that I will receive my refund that was post marked requested on Friday? Purchase was 164 for Premium deal
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I paid for the imarkets subscription and within three days I canceled my subscription and a month later they still charged me for me being an active subscriber. Not only did they take the monthly payment out but they never gave me my warranty return policy and it’s very frustrating trying to get in contact with them. They emailed me once saying that they were looking into it and if I had any other problems I could tell them through the one email they sent. I’ve never heard back from them since that email and I’ve yet to get a refund or at least speak to someone about the problem I am having. Imarkets is very bad for business.
Good Afternoon,
I apologize for the inconvenience and delay.. May I ask which support e-mail you used? We do not have any contacts from you at all. Please submit your query to *** and our team will be happy to assist you.
I filed for a refund 2 days ago and still haven’t gotten a response from you IML. I don’t know if they processed or don’t know even how long it’ll take for the refund to reach my account this is a scam please don’t do this to yourself.
Good Afternoon,
I apologize for the delay. I see our support team has already addressed this concern:
***
If you require further assistance please let us know,
IM Support
I had the auto payment of 165 to my account and that payment is pending in my account. According to the refund policy after 7 days I can get a refund of my 165 because it’s an auto ship monthly subscription. Yet I have not received my refund and I have attempted to contact I’ll as soon as the money was taken out from my account and I have had no contact what so ever.
Good Afternoon,
I apologize for the delay. Please note this is not the fastest way to support, I notice that around 10 minutes after you posted into the Revdex.com we had responded to your ticket and you received your refund.
If you have any other questions or concerns please let us know,
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
so my account is inactive and I am looking to know why and how can I get my account back I need it back.
Good Afternoon,
I apologize for the inconvenience. Your account was refunded due to a fraud alert issued by your bank. You will have the funds back in your account within 1-2 business days (depending on your bank) You should get in touch with them to ask them more about the alert and why it was triggered.
Kind Regards,
IM Support
I signed up for imarketslive but that same day I found out it wasn’t for me & my mentee wasn’t helping. Everything was confusing.
Good Afternoon ***,I am sorry to hear that you didn't have a very good experience with our program. We do have a full 7 day Money Back Guarantee - and all you needed to do was contact our support team for a refund.We have processed your refund now.If you have any other questions or concerns please let us know,Kind Regards,IMSupport
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
It’s going to be almost 2 months and I still haven’t received my refund they said to wait 10 business days and I’m still here waiting and the support team is of no help !! Please warn everybody about them! They don’t give back refunds I’m still waiting for my mine though
Good Afternoon,We apologize for the delay. Please note that we have received your request for refund through Bitcoin. The company does not keep reserves of Bitcoin and therefore needs to go through an acquiring process depending on volume and demand of refunds through Bitcoin. Recently there has been a lot of demand and this is why the refunds have been a little bit behind. We appreciate your patience and understanding in this matter and your refund will be processed in the order it was received as soon as possible.
To state we do not give refunds is not accurate - The one issue we have which we are working on as mentioned above is how to make the refund process faster and more smooth for Bitcoin. No other payment method on our site has this delay.
Kind Regards,IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I made an account with iml academy and I want my money back. I requested my money after the first day because I don't think I am ready to continue with his process yet. The contract shows "if you want your money back within the seven day period then you can email us and we will refund you your money no questions asked." I emailed them for the past two days and in their contract, you can even email them on the weekends and they haven't got back to me. I want my money back for the platinum pack and this is my ID #*** and my email is ***
I want my money back period.
Good Afternoon,
I apologize for the delay. Due to the promotion we had going our volumes were higher than normal which caused a bit of a delay.
Your refund was confirmed processed as of this morning and you should be getting that back to you shortly.
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I’ve been waiting for them to respond to my email forever. I’m trying to reactivate my account and it’s prolonging the process having to wait for them. I didn’t want to write a complaint but if it gets my issue resolved faster so be it.
Good Afternoon,
I apologize for the inconvenience and delay. For all re-activations you need to contact our activations department at *** - They need to approve your account to be re-opened. This process does take a few days.
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I cancelled my account the same day I created it. I sent out emails stating that I want my account account closed and a refund because I’m within the 7 days. Only email I received was it was being looked at, then I stopped getting answers.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I signed up for I market live on August , 2019. I was signed up for about a couple days realized it wasn’t for me and then requested a refund on August , 2019. Their policy states that you can get a full refund if it is within 7 days on the initial purchase. And It is September , 2019, and I have yet to receive my refund of $225.
Good Afternoon,
I apologize for the delay. I do see you filed for a refund on 8//19 -I looked into your file and see you have not yet filled out this form we require for Bitcoin refunds - ***
Please fill out the form so we can process your request. This is a requirement so that we are certain we have all the correct details as we cannot reverse an erroneous transaction.
Kind Regards,
IM Support.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID and I have filled out this form on multiple occasions and have yet to receive a refund. I will fill it out once more, but if I don’t receive my refund will I have to make another complaint?
Sincerely
I was told after 7 days I could withdrawl my money they are having me pay all kinds of fees and I got an email telling me that my withdrawl has be done then hours later I get another email telling me I have to pay more fees I don’t know how to get them to give me my money these people customer support is so bad
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I Markets Live is complete bs with their customer service and their refund policy. I have filed about 6 claims for my refund of $165 as I am still within my seven day 100% GUARANTEE MONEY BACK time frame, and I am beginning to feel scammed after not receiving anything but a confirmation of my support ticket being sent. I hear people aren’t getting any response until weeks later which is total *** because that is literally taking time away from the 7 days so no one get their refund . I need answers now!
Good Afternoon,
I apologize for any confusion. As our agent stated previously, unfortunately you are outside the refund period.
***
Kind Regards
On the night *** of September 2019 I purchased the platinum pack subscription for $164.95 I tried it out but I felt like it just wasn’t for me. I contacted both the support team and the info team about this and they haven’t responded. I also made a few attempts to call them but they haven’t answered the phone. Online it says that you have 7 days to get the refund back before it’s too late. Like I said before they haven’t responded back and I need my money back!!!! The deadline on which I won’t be able to get my refund back is either on the *** of September or the *** of October. Please help!
Good Afternoon,
We had responded to your query and answered it within a few hours and had already issued the refund.
***
If you have any further questions or concerns please let us know.
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I wanted to receive a refund before the 7 day period ended but I have not gotten a response from the support email yet.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
***
They said they would issue me a refund