Internet Local Listings

Review: Internet Local Listings has repeatedly called my phone number multiple times a day marketing their service. They call from different numbers each time to prevent detection that the call is coming from their business. If I do answer the call, frequently they hang up. In the few instances where I've spoken to a representative from their company, they immediately terminate the call when I've asked to be removed from their calling list, but the calls do not stop. In the instances where I've continued the call, they always immediately terminate the cal when they realize they are not going to be able to make a sale, however this does not stop future calls from this business. The phone number they're calling is on the do-not-call list, and I've repeatedly attempted to request that they cease marketing their services to my business, but their sales and marketing tactics are unethical, disruptive to my business, and the frequency of these calls despite my requests for them to stop is extremely harassing.Desired Settlement: They need to stop contacting me. They also need to stop contacting everyone else who is being subjected to the same harassment. I've requested they stop contacting me multiple times, but they refuse to cease calling.

Business

Response:

Internet Local Listings would like to formally apologize for any issues that have been pressed upon [redacted] in regards to receiving phone calls in regards to our internet marketing services. We take these issues very seriously and have thoroughly investigated the matter after receiving numerous tweets about the issue via Twitter. This problem has already been dealt with and handled accordingly. [redacted]'s phone number has been added to our Do Not Call List as of December 29, 2014 although it had already been added to our Do Not Call List. As a precautionary measure, we would like to inform [redacted] that there are several companies that provide the same services as Internet Local Listings that could still be contacting the business number in question.

Review: This business misrepresented themselves as Google employees working for Google. This company is a scam and uses a false identity to take money from clients. They do not deliver what was contractually agreed upon. They do not properly address a client's concerns. They refuse to refund money if the client is not happy with services received or if the services a client was promised are never given.

This business has been reported to the Federal Trade Commission for scamming and presuming a false identity. They have had a DBA name change once because of poor reputation and too many complaints.

Our company paid for a list of services that were contractually agreed upon. After the 45 day guarantee by Internet Local Listings, our company was not happy with the outcome and wished to end the business relationship. Internet Local Listings will not reconcile with our company for damages.

Internet Local Listings promised to lead traffic and new clients to our company using keywords and a customized website. The website was not customized. Customization required an extra fee that was not disclosed at time of signing. Since the agreement was made in May of 2015, not one single customer has mentioned the Internet or a website as means of referral to our shop. It was not until this past week that Internet Local Listings shared any links of a website after the owners inquired what was going on with all the money they paid this company for a service. Internet Local Listings did not contact us for 3 months until we became suspicious and requested proof and documentation that work was being done.

Because Internet Local Listings refuses to refund on services they did not receive after causing damages to us, any and all government and legal action will be taken against this company until the money is returned to us.Desired Settlement: Internet Local Listings has only refunded one payment of $199.00. They refuse to refund the other payments of $400.00 and another $100.00 we had to pay a third party to take care of this issue for them.

There is absolutely no reason as to why these charges should not be refunded according to the contract. Should Internet Local Listings choose to keep the money and not refund us legal action will be taken.

Internet Local Listings did not accurately represent our company on the Internet and therefore adversely affected business. The damages and desired outcome mentioned here do not include any potential loss and therefore, we urge Internet Local Listings to refund the money before incurring any costs in small claims court.

Internet Local Listings did not even publish any work until July 1st, 2015 -- after 2 payments of $199.00.

The way Internet Local Listings represented themselves is an illegal felony.

Business

Response:

Internet Local Listings would like to start by apologizing for any inconvenience that this matter has caused for the client, Mr. [redacted]. We have been working diligently to meet the needs of this client and would like to, again, address each point that Mr. [redacted] brings up in this notice. We would also like to address Ms. [redacted] in this response as we have been communicating with her in regards to this account as well. We do ask that both Mr. [redacted] and Ms. [redacted] understand the discrepancies that have been faced in the fact that Mr. [redacted] purchased our products and services and Ms. [redacted] was not involved in this process and therefor, may not understand what Mr. [redacted] purchased.

Review: They keep calling regardless of how many times I opt out. There staff "[redacted]" a useless stack of ham that gave me incorrect address information on the company when I asked and dumped the call when I asked for a supervisor.

The harassment must stop.Desired Settlement: By all means put in your form letter of how it was a mistake and that it was an error.

I would love the owners name and phone number so I can call all the time and annoy the hell out of her.

Business

Response:

Internet Local Listings would like to formally apologize for any

issues that have been pressed upon [redacted] in regards to receiving phone calls

concerning our internet marketing services. We take these issues very seriously

and have thoroughly investigated the matter. At this point, this problem has

been dealt with and handled accordingly. [redacted]'s phone number has been added

to our Do Not Call List as of January 29, 2015 and we have found the phone call recording to ensure that the agent responsible is

reprimanded as we have a no-tolerance policy for these matters. As a

precautionary measure, we would like to inform [redacted] that there are several

companies that provide the same services as Internet Local Listings that could

still be contacting the business number in question.

In closing, this issue has already been resolved as the phone

number in question - [redacted] - has been added to our active Do Not Call

List. If [redacted] has any other numbers that he would like added to the Do Not

Call List, they may be entered at any time using the form located at the bottom

of our website: www.internetlocallistings.com.

Awful scammers! They took my money and did nothing they promised. They messed up my google account and made changes making me look like a computer design company (not construction) with a before picture of a home instead of after my work, as my main photo. When I brought to their attention and wanted refund ....they stated "We will upgrade you and you will get social media, 10 cities on google and a weekly update on our progress" a couple months later.... Still nothing. I called to cancel and they argued with me that they have done everything even before looking my account up! How do you even know who I am? Such an awful fraudulent experience and the worst customer service.

Cslled 2 months prior to cancel and complaint about service not as advertise. False advertisement and my website is not posted on google or yahoo. Company called 2 months later on a private # to ask for $99.00 monthly charge when I already informed them to cancel my account. Lady representative I chatted with also try to make me pay $99.00 to cancel service which was suppose to be canceled months ago. Rep made threats to send me to collection. Worse experience I ever had with a internet listing company. Do let this company con you like how they coned me.