Invoke Solutions, Inc.

Hello,I am following up with case [redacted] for [redacted].  Although it has been closed and does not allow for online response, I wanted to provide one via email as I believe the consumer deserves closure.This participant was paid on 05/10/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, Virtual Incentives.  I was going to recommend that you suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to Virtual Incentives, the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]Payment: $35 - Feb 4 session05/10/2016 01:23 PM Order Created05/10/2016 01:23 PM Order Processing05/10/2016 02:00 PM Order Processed05/10/2016 02:04 PM Reward Delivered05/10/2016 06:33 PM Reward Email Viewed05/10/2016 06:34 PM Reward Email Link Clicked05/10/2016 06:36 PM Reward Claimed05/10/2016 08:52 PM Reward Email Viewed05/10/2016 09:39 PM Reward Email Viewed05/11/2016 01:03 PM Reward Email Viewed05/11/2016 02:38 PM Reward Email Viewed05/11/2016 05:10 PM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.  will come back if the other incentive is not paid on time.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I have sent e-mails to [email protected] several times since 10/07/15 until today's date of 10/13/15 when I also sent an e-mail at 9:12 am central time. I have received no responses and no reward has been sent to either my research panel account or my [redacted] account as of yet. I understand it has not been a full 6 weeks and Invoke has said to give it up to 4-6 weeks, but none of my e-mails have been responded to either.
Regards,
[redacted]

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 08/09/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].   I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]08/09/2016 02:10 PM Order Created08/09/2016 02:10 PM Order Processing08/09/2016 03:00 PM Order Processed08/09/2016 03:07 PM Reward Delivered08/09/2016 06:05 PM Reward Email Viewed08/09/2016 06:06 PM Reward Email Link Clicked08/09/2016 06:08 PM Reward ClaimedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,I am following up with case 11402312 for [redacted]l.This participant was paid on 05/06/2016 for participation in 2 Invoke sessions.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].  I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift cards from [redacted] have already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]Payment: $35 - Jan 20 session05/06/2016 11:39 AM Order Created05/06/2016 11:39 AM Order Processing05/06/2016 12:00 PM Order Processed05/06/2016 12:01 PM Reward Delivered06/02/2016 08:38 PM Reward Email Viewed06/02/2016 08:38 PM Reward Email Link Clicked06/02/2016 08:40 PM Reward ClaimedPayment: $35 - Feb 24 session06/29/2016 05:28 AM Order Created06/29/2016 05:28 AM Order Processing06/29/2016 06:00 AM Order Processed06/29/2016 06:02 AM Reward Delivered06/30/2016 11:37 AM Reward Email Viewed06/30/2016 11:37 AM Reward Email Link Clicked06/30/2016 11:38 AM Reward ClaimedPlease have an enjoyable holiday season.Sincerely,Invoke

[A default
Revdex.com:
I was just about to report that Invoke Solutions paid -- IN FULL -- the mount of $60 this morning. All is satisfied for this satisfaction.
Regards,
[redacted]

The incentive has been paid to the participant and the CFO has also spoken with the participant.

Hello,I am following up with case [redacted] for [redacted].This participant was paid today, 07/26/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, Virtual Incentives.  I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to Virtual Incentives, the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]07/26/2016 10:59 AM Order Created07/26/2016 10:59 AM Order Processing07/26/2016 11:01 AM Order Processed07/26/2016 11:01 AM Reward Delivered07/26/2016 12:29 PM Reward Email Viewed07/26/2016 12:30 PM Reward Email Link Clicked07/26/2016 12:30 PM Reward Claimed07/26/2016 12:34 PM Reward Email Viewed07/26/2016 02:32 PM Reward Email Viewed07/26/2016 02:41 PM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 05/10/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, Virtual Incentives.  I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to Virtual Incentives, the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]Payment: $3505/10/2016 01:21 PM Order Created05/10/2016 01:21 PM Order Processing05/10/2016 02:00 PM Order Processed05/10/2016 02:02 PM Reward Delivered05/10/2016 05:19 PM Reward Email Viewed05/10/2016 05:20 PM Reward Email Link Clicked05/10/2016 05:20 PM Reward Claimed06/24/2016 05:10 AM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 08/09/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].   I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]08/09/2016 02:10 PM Order Created08/09/2016 02:10 PM Order Processing08/09/2016 03:00 PM Order Processed08/09/2016 03:07 PM Reward Delivered08/09/2016 03:52 PM Reward Email Viewed08/09/2016 03:52 PM Reward Email Link Clicked08/09/2016 05:12 PM Reward Email Viewed08/09/2016 05:13 PM Reward Claimed09/25/2016 02:33 PM Reward Email Viewed09/26/2016 10:27 PM Reward Email Viewed11/25/2016 06:56 PM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Revdex.com:
I received the incentive on 11/9/17. The complaint can be closed. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response...

that my complaint will be closed as resolved. 
Regards,
[redacted]

Incentives for the April 24th session were sent on June 22nd.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 11/18/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].   I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]11/18/2016 09:29 AM Order Created11/18/2016 09:29 AM Order Processing11/18/2016 10:01 AM Order Processed11/18/2016 10:02 AM Reward Delivered11/18/2016 10:14 AM Reward Email Viewed11/18/2016 10:14 AM Reward Email Link Clicked11/18/2016 10:15 AM Reward ClaimedPlease have an enjoyable holiday season.Sincerely,Invoke

Those incentives were paid on June 22, 2015.

Revdex.com:
I have reviewed the response submitted by the...

business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
[If you are rejecting the business's response please enter your rejection comments here.] We are not just at the 8 weeks mark. the survey was done on Feb.4th 2016 and it was to be paid in 6 to 8 weeks from Feb 4th. the 8th week mark was March 31st. This Thursday March 14th will be the 10 week mark. If it goes threw a 3 rd party then why do they promise to pay in 6-8 weeks if they know its not going to happen. Apparently I'm not the only one who has not been paid. I noticed on the [redacted] website there are people starting to complain about not getting paid.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]