Invoke Solutions, Inc.

Hello, This is in response to complaint #[redacted].  We've verified with the payment processing team that this session will be paid out tomorrow, Thursday, August 17th.  Dr. [redacted] should see payment in her inbox at this time.  If she cannot locate payment, we ask that she check...

her junk box as payments sometimes get filed there.  If she has any questions and cannot reach support, she can contact us through our [redacted] page messaging to receive additional assistance.   We thank Dr. [redacted] for her participation and expect her to be compensated for her time.   Thank you, Invoke

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 06/29/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].  I was going to recommend that you suggest...

looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]Payment: $3506/29/2016 05:27 AM Order Created06/29/2016 05:27 AM Order Processing06/29/2016 06:00 AM Order Processed06/29/2016 06:01 AM Reward Delivered07/01/2016 02:14 PM Reward Email Viewed07/01/2016 02:15 PM Reward Email Viewed07/01/2016 02:15 PM Reward Email Link Clicked07/01/2016 02:19 PM Reward Claimed07/02/2016 07:55 PM Reward Email Viewed07/03/2016 05:15 PM Reward Email Viewed07/12/2016 12:17 PM Reward Email Viewed07/16/2016 11:35 PM Reward Email Viewed07/25/2016 04:00 PM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,I am following up with case 11616072 for [redacted].This participant was paid on 08/09/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].   I was going to recommend that...

you suggest looking in the SPAM folder from an email from [email protected] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [email protected] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]08/09/2016 02:12 PM Order Created08/09/2016 02:12 PM Order Processing08/09/2016 03:00 PM Order Processed08/09/2016 03:07 PM Reward Delivered08/09/2016 03:57 PM Reward Email Viewed08/09/2016 03:57 PM Reward Email Link Clicked08/09/2016 03:58 PM Reward ClaimedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 08/09/2016 for participation in 3 Invoke sessions.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].  I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the 3 gift cards from [redacted] have already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]Payment: $3508/09/2016 02:10 PM Order Created08/09/2016 02:10 PM Order Processing08/09/2016 03:00 PM Order Processed08/09/2016 03:07 PM Reward Delivered08/09/2016 03:08 PM Reward Email Viewed08/09/2016 03:08 PM Reward Email Link Clicked08/09/2016 03:10 PM Reward Claimed08/09/2016 07:21 PM Reward Email Viewed08/09/2016 07:36 PM Reward Email Viewed08/09/2016 07:49 PM Reward Email Viewed08/09/2016 08:06 PM Reward Email Viewed08/09/2016 09:20 PM Reward Email Viewed08/09/2016 09:24 PM Reward Email Viewed08/09/2016 09:54 PM Reward Email Viewed08/09/2016 10:33 PM Reward Email Viewed08/09/2016 10:42 PM Reward Email Viewed08/09/2016 10:56 PM Reward Email Viewed08/09/2016 10:57 PM Reward Email Viewed08/11/2016 09:44 PM Reward Email Viewed08/15/2016 09:29 PM Reward Email ViewedPayment: $3008/09/2016 02:09 PM Order Created08/09/2016 02:09 PM Order Processing08/09/2016 03:00 PM Order Processed08/09/2016 03:06 PM Reward Delivered08/09/2016 03:06 PM Reward Email Viewed08/09/2016 03:06 PM Reward Email Link Clicked08/09/2016 03:07 PM Reward Claimed08/17/2016 11:12 PM Reward Email Viewed08/17/2016 11:18 PM Reward Email ViewedPayment: $3508/09/2016 02:04 PM Order Created08/09/2016 02:04 PM Order Processing08/09/2016 03:00 PM Order Processed08/09/2016 03:03 PM Reward Delivered08/09/2016 03:05 PM Reward Email Viewed08/09/2016 03:05 PM Reward Email Link Clicked08/09/2016 03:06 PM Reward Claimed08/09/2016 10:05 PM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello, We can confirm that Mr. Landazabal did complete the session in questions.  The payment has already been sent for that session, and we ask that Mr. Landazabal check his inbox, as well as his spam  folder for an email from Virtual incentive ([redacted]). ...

  If he can't find it or has any questions about it, please email [redacted].  They should be able to reissue the reward as they do not expire. Thank you from the Invoke team.

We are responding to Complaint #[redacted].  We have verification that payment totaling $35 has been sent for this session from Virtual Reward Center.  If you do not see payment in your Inbox or SPAM folder, we ask that you contact Virtual Incentive as they control payment processing.  They can be reached at [redacted] and can also reissue your payment as they do not expire.  We also do not have any record of this participant contacting Invoke Support for help, so we want to make sure he has the correct address: [redacted]

No potential participant has a right to participate in any session.  Past participation doesn't guarantee future offers to participate and, in fact, can sometimes lead to disqualification. Qualification through the screener is not a guarantee of participation in any session.  And,...

participation in the screener or the session itself is voluntary.