Invoke Solutions, Inc.

Hello,I am following up with case [redacted] for [redacted]This participant was paid on 05/10/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].  I was going to recommend that you suggest...

looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]
Payment: $35 - February 16 session05/10/2016 01:23 PM Order Created05/10/2016 01:23 PM Order Processing05/10/2016 02:00 PM Order Processed05/10/2016 02:03 PM Reward Delivered05/10/2016 02:08 PM Reward Email Viewed05/10/2016 02:08 PM Reward Email Link Clicked05/10/2016 09:52 PM Reward ClaimedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 07/27/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, Virtual Incentives.   I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to Virtual Incentives, the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]07/27/2016 05:11 AM Order Created07/27/2016 05:11 AM Order Processing07/27/2016 06:00 AM Order Processed07/27/2016 06:01 AM Reward Delivered07/27/2016 04:36 PM Reward Email Viewed07/27/2016 04:36 PM Reward Email Link Clicked07/27/2016 04:37 PM Reward Claimed08/02/2016 06:45 PM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that...

my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below
[If you are rejecting the business's response please enter your rejection comments here.]  I logged onto the email sent by Invoke Solutions, once again a scam has been perpetrated.  When asked to fill in my name, email, address and state, the site says" not vaild " not allowing me to choose my gift reward. The website shuts down.    This company should be put on a " Scam Watch List."  Once again they refuse to honor their commitment to  me in the amount of $40.00.    After your email to me on Dec 12 2016 stating " you are having trouble paying off your participants*. I never heard from you again. Hence, the complaint to Revdex.com. I expect to receive a confirmation that you have sent instructions on how and where to redeem my incentive.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 08/09/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].   I was going to recommend that...

you suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]08/09/2016 01:52 PM Order Created08/09/2016 01:52 PM Order Processing08/09/2016 02:00 PM Order Processed08/09/2016 02:01 PM Reward Delivered08/09/2016 04:39 PM Reward Email Viewed08/09/2016 04:44 PM Reward Email Link Clicked08/09/2016 04:44 PM Reward Claimed08/09/2016 05:48 PM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business...

response that my complaint will be closed as resolved. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello,I am following up with case [redacted] for [redacted].This participant was paid today, 12/20/2016 for participation in an Invoke session in September.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].  I was going to...

recommend that you suggest looking in the SPAM folder from an email from [email protected] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Please note that the November session is still in the queue for fulfillment.Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]12/20/2016 08:50 AM Order Created12/20/2016 08:50 AM Order Processing12/20/2016 09:01 AM Order Processed12/20/2016 09:04 AM Reward Delivered12/20/2016 09:05 AM Reward Email Viewed12/20/2016 09:05 AM Reward Email Link Clicked12/20/2016 09:07 AM Reward Claimed12/20/2016 09:31 AM Reward Email Viewed12/20/2016 10:03 AM Reward Email Viewed12/20/2016 10:24 AM Reward Email Viewed12/20/2016 11:21 AM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello Ms. [redacted],Thank you so much for reaching out to us about the issue.  As we mentioned in our email, we absolutely apologize for the inconvenience.  We have checked our records and you are in the queue to receive payment for your responses.  Invoke has compensated every...

respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment. As you have only recently completed your session (a bit over 2 weeks ago), there is still some time before payment will be processed.  We appreciate your patience.On behalf of Invoke and the customer for whom you took the survey, we thank you and wish you a happy holidays.Sincerely,Invoke

Incentives for the session she participated in were sent 1/11/16.

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 07/26/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, Virtual Incentives.  I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to Virtual Incentives, the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]
Payment: $3507/26/2016 09:56 AM Order Created07/26/2016 09:56 AM Order Processing07/26/2016 10:01 AM Order Processed07/26/2016 10:04 AM Reward Delivered07/26/2016 10:11 AM Reward Email Viewed07/26/2016 10:13 AM Reward Email Link Clicked07/26/2016 10:14 AM Reward ClaimedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 07/26/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].   I was going to recommend that...

you suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]07/26/2016 09:54 AM Order Created07/26/2016 09:54 AM Order Processing07/26/2016 10:01 AM Order Processed07/26/2016 10:02 AM Reward Delivered07/26/2016 10:23 AM Reward Email Viewed07/26/2016 10:24 AM Reward Email Link Clicked07/26/2016 10:24 AM Reward ClaimedPlease have an enjoyable holiday season.Sincerely,Invoke

We paid these incentives on January 26th and 27th.

I am following up with case [redacted] for [redacted].This participant was paid on 07/26/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].   I recommend that you suggest looking in...

the SPAM folder from an email from [redacted] just in case it's sitting there.  According to [redacted], the gift card from [redacted] has not been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]07/26/2016 09:57 AM Order Created07/26/2016 09:57 AM Order Processing07/26/2016 10:01 AM Order Processed07/26/2016 10:04 AM Reward DeliveredPlease have an enjoyable holiday season.Sincerely,Invoke

thank you
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 07/26/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, [redacted].  I was going to recommend that you...

suggest looking in the SPAM folder from an email from [redacted] just in case it's sitting there.  But according to [redacted], the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Reward History - [redacted]Payment: $3507/26/2016 09:53 AM Order Created07/26/2016 09:53 AM Order Processing07/26/2016 10:01 AM Order Processed07/26/2016 10:01 AM Reward Delivered07/26/2016 10:06 AM Reward Email Viewed07/26/2016 10:06 AM Reward Email Link Clicked07/26/2016 10:07 AM Reward Claimed07/26/2016 10:58 AM Reward Email Viewed07/28/2016 09:27 AM Reward Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,This is in response to Case #[redacted] for [redacted].  Ms. [redacted] participated in a session for Invoke on December 15, 2016 and was paid ($35) on February 28, 2017 for her time by our third party vendor, [redacted].  The initial payment date was slated for February 23, 2017...

but we were slightly delayed in processing payments.  Ms. [redacted] confirmed via a [redacted] posting that she had received payment on that date (2/28/17.)Invoke has compensated every respondent that has participated in customers' surveys.  As we state to all participants, we strive to fulfill incentives without a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play. We, unfortunately, also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.Thank you,Invoke

Hello,I am following up with case [redacted] for [redacted].This participant was paid on 06/24/2016 for participation in an Invoke session.  You will find below the confirmation from our third-party incentive fulfillment vendor, Virtual Incentives.  I was going to recommend that you suggest...

looking in the Spam folder from an email from [redacted] just in case it's sitting there.  But according to Virtual Incentives, the gift card from [redacted] has already been claimed. If they need more help, [redacted] should be able to assist. Invoke has compensated every respondent that has participated in customers’ surveys.  As we state to all participants, we strive to fulfill incentives within a 10-week period.  Sometimes circumstances occur where unavoidable delay comes into play.  We unfortunately also encounter many fraudulent individuals.  But, for over ten years, we have been committed to ensuring that all honest participants obtain their payment.  Re[redacted] History - [redacted]
Payment: $3506/24/2016 04:30 AM Order Created06/24/2016 04:30 AM Order Processing06/24/2016 05:00 AM Order Processed06/24/2016 05:01 AM Re[redacted] Delivered06/27/2016 12:52 PM Re[redacted] Email Viewed06/27/2016 12:52 PM Re[redacted] Email Link Clicked06/27/2016 12:53 PM Re[redacted] Claimed07/13/2016 11:20 PM Re[redacted] Email ViewedPlease have an enjoyable holiday season.Sincerely,Invoke

Hello,I am following up on complaint [redacted] from [redacted].We do see that Ms. [redacted] participated in a June session , but have no record from our Support Team of any payment issue logged by her.If she has still not been paid, or experienced an issue with the [redacted] transfer, would you please recommend that she contact us directly at [email protected].  In this manner, we can track down the issue and work with her to ensure a positive outcome.Thank you for coordinating this communication and helping us to satisfy Mr. [redacted].Sincerely,The Invoke Team