It's Just Lunch

I have been a member of IJL for several months and truly believe its a great way to meet some very nice ladies, I work long hours and find it hard to reach out and try to dateI really don't believe in the bar scene, IJL takes care of this for meDiana G*** has been a lot of help she has a positive attitude and follows up with every date

Extremely professional matching service focused on helping their customers confidentially find a soul mateEvery employee that I have dealt with is very courteous and respectful If I had a problem, I would expect a fair and reasonable outcome

It's just lunch charges a substantial fee for dating referralsUnlike Internet dating, they setup the meeting locationYou are given the height, color of eyes and hair, occupation, # of children, activities they enjoy and their first name onlyYou are not given their picture, weight, age or any information to contact the date yourselfWhen you first sign up with It's Just Lunch, you give them an age range for potential dates and the distance you are willing to travel to meet themHaving them prescreen potential dates, setup the meeting place and time is well worth the priceYou'll meet quality people and have multiple dates until you find the person you are compatible withIt's much safer than meeting people on the Internet who lie about themselves and arrange meeting places that may not be safeMy Its Just Lunch matchmaker is Kelly and she is so helpful in setting up the date and calling after the date to see how it wentShe never tells you any negative responses that she may have received from the person you went on the date withTherefore you never get upset, thinking you are not dateableShe listens to your concerns and the potential dates get better as she gets to know your preferences from your dating experiences that you tell her about

I just started about month ago, but so far, I have no regretsGreat customer service, and a great first date

I have been very pleased with the service and performance of "It's Just Lunch" I have been working closely with my client advisor, Cassandra *** She does a great job of scheduling my dates, provides me with good information prior to each date and follow up calls afterwardsI have been introduced to many compatible women though this company

Chelsea T*** and Jaida are the best match makers! They are super professional and have an outstanding sense of what other professionals may enjoyI just had the best date ever in years and it was thanks to their diligent efforts and skillThank you guys!

It’s Just Lunch regrets to learn of any dissatisfaction the
consumer has experienced with her membership as this is not the norm with IJL In the initial interview, the consumer
expressed to IJL that she would be open to the African American and Caucasian
ethnicities,
if she had not been open IJL would not have offered her an exclusive membership
We are currently working to recruit the types of matches the consumer is
interested in meeting and have a member of our management team reaching out to
go over her concerns in further detailIJL is able to provide the services under
the terms of them membership agreement and accordingly a refund is not
appropriate

It’s Just Lunch regrets to learn of any
dissatisfaction the consumer has experienced as this is not the norm with IJL
It’s Just Lunch will have a supervisor reach out to discuss her concerns
and
develop a plan for resolution to work with the consumer to provide a positive
dating experience and help her achiever her dating goalsThank you

I was very impressed with the IJL Milwaukee staffThey were really "on it" to understand me and set up matchesThe office staff schedules the dates, makes reservations at nice public spots, so there's no need to exchange contact information with the dates unless you want to after meeting them, so it's really a comfortable and safe processTheir matches came across as really genuine, kind men who really want to find someone special and be in a relationshipSo, I think the IJL process seemed more comfortable than my experiences with online dating sitesI met an amazing man from outside IJL and cancelled my IJL membershipHowever, I still would highly recommend this service to single women looking to meet quality, relationship-minded men

My interaction with IJL and their staff has been positive They seem genuinely interested in finding the right match for youThey are always encouraging and responsive Chelsea has been very pleasant to work with itShe is attentive, thoughtful and helpfulThanks IJL and Chelsea!

Michael and Katie are very personable and professionalThey responded in a timely manner to my questions and concerns (calls/emails)I believe they tried their best to match me with dates of similar interest and backgroundsHaving tried the online dating scene I would recommend IJL, especially for the busy professional

It is great that It's Just Lunch sets up dates for you and the company and staff are great I am just currently disappointed with the selection of gentleman I have had on my dates

Initial Business Response /* (1000, 6, 2016/02/16) */
It's Just Lunch regrets to learn of any dissatisfaction the consumer has experienced with her membership as this is not the norm with IJLIJL has cancelled her membership under the terms of her contract and her account is now expiredShe has
utilized the services under the terms of the agreement and a refund is not appropriate
Initial Consumer Rebuttal /* (3000, 8, 2016/02/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was misrepresentedAll of the gentlemen I was matched with did not pay a membership fee and were not committed to finding a relationshipOne lived in Florida and was older than I requested in my profileI live in North Carolina and specified I wanted someone in my regionThis looks like a scamWomen pay a membership fee and men don'tThis service picks on vulnerable women believing In their serviceI paid for Months and only used months
Final Business Response /* (4000, 23, 2016/05/17) */
It's Just Lunch apologizes for the delay in response to this complaint as we received the response from the consumer that was provided to the Revdex.com on March 18th on May 12thThe consumer's membership is expiredHer membership agreement was cancelled based on the cancellation terms of the agreement and all dates paid for under the terms of the agreement were fully servicedWe wish the consumer the best in the futureThank you
Final Consumer Response /* (4200, 25, 2016/05/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not receive the quality of service promisedThe male candidates did not pay for service and did not fulfill the requirements I asked forAccording to contract, IJL can reimburse $for non satisfaction

This has been a very positive experience for meMaybe the best decision I made after my separationThe staff is very kind, helpful, compassionate and passionate about their workThe matches have been great and I've enjoyed all of my dates--all nice, professional people and all very low-pressureHighly recommend

It’s Just Lunch regrets to learn of any dissatisfaction the
consumer has experienced as this is not the norm with It’s Just LunchWe have
a scheduled call with her after March 9th as she is currently out of
town at which time we will be discussing her outlined concerns and working
together
towards a resolutionThank you

It’s Just Lunch regrets to learn of any dissatisfaction the consumer has experienced as this is not the norm with IJLAt It’s Just Lunch we believe the only want to determine if you have true chemistry with someone is to meet face to face, so we encourage all of our clients to meet in person, one
photo sometimes is not enough to determine attraction and if the date will be successfulWe appreciate the client’s feedback as it is very important to the fine tuning processShe is currently on hold as we work to resolve her concerns and we look forward to providing a positive dating experienceThank you!

When I first called IJL, I wasn't sure it was for me and the sales pitch was aggressiveBut I opted to do it and it's been a great experienceJaida and Lucy really care about you meeting quality peopleThey're professional, good listeners, check into see how it's all going and offer tidbits of advice when you're not sure what's the right moveThey're also on point about tailoring your matches so each person gets a little closer to what you wantIt takes work on your part: you've got to be involved in the process and provide feedbackBut if you want to date and need a tour guide to help make it happen, definitely worth your time

I wanted to extend a great big Thank You to Its Just Lunch and the lovely staffThey were helpful and fun and I did meet a wonderful man, whom I wouldn't have met without these servicesI tried online dating and had terrible experiencesMy experience with IJL has been very positive

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The company claimed to have matches for me in the Richmond area when I signed up in April. I went on one date, as previously stated, and did not hear from them again for months. They claimed to hand pick your dates meeting your criteria discussed with the dating coordinator. They then tried to set me up with a client that wants children as one of his criteria, I am years old, and clearly not a "good match" for this person, so I declined that match. (With the premier membership you are allowed to decline dates that do not meet your criteria). months went by without a match or phone call. When I did email my dating coordinator with complaints she took full weeks to respond to my email; the contract says they are responsible for responding in hours. I was promised a service of dates over a month period and did not recieve this. In addition, the dating coordinator was unorganized, confrontational and argumentative. For such a highend service and fee of 2000.00$, you expect better service and for them to fulfill their end of the contractual agreement. I do not want another dating coordinator, I want a partial refund. I went on one date and would like the remaining back. Thank you
Regards,
*** ***

Initial Business Response /* (1000, 11, 2016/08/05) */
It's Just Lunch regrets to learn the consumer did not have a positive interaction with IJL during her initial intake processThe consumers concerns have since been resolved and we wish her the best in the futureThank you
Initial
Consumer Rebuttal /* (3000, 13, 2016/08/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The company did not act in an ethical fashionThey charged my card without my authorization and made it VERY difficult for me to finally obtain a refundThey kept pawning me off on other people and delaying the refund as they held my $illegitimatelyThe public should be made aware of their practices and their rating should be at the lowest levelThey are a scam