It's Just Lunch

The IJL interview was very relaxedThey were very straight forward with me and gave me the confindance I needed to step out in faithI was unsure how I would preceived in the dating world as I had not dated for yearsThe date feedback from IJL was very helpful The dates were all arranged in very nice places and the arrangements were no pressureMy second date was a near perfect matchI had additional dates that were very positive as wellI choose to put additional dating on hold because I wanted to focus my attention on my second dateI believe IJL did their homework to find someone that fit my personalityIt is someone that I would have never met on my own and I believe she feels the sameThank you IJL

IJL has been such an awesome experience for me! I love that everything is set up and all I have to do is show upNo responding to emails, spending my nights looking at profiles, texting about where and when to meet or wondering if someone's going to show upIJL understands my nonnegotiables and helps find matches that have many of the qualities I am looking forI feel as though they take my feedback seriously and find possible matches based off what I am looking for They are easy to talk to and truly are there to help you!

Please see the last correspondence sent to Mr*** There were two types of warranty available to Mr*** at the time of the installation of his shinglesAtlas does not install
the shingles, but rather sells through distributors Information on both
warranties were readily available to the roofer and the homeowner at the time or prior to the installation The Signature Select System Warranty provides for ten year non-prorated coverageHowever it requires that all Atlas products are to be installed Based on the information received from the homeowner his shingles do not qualify for the extended premium protection warranty The claim was paid out of goodwill and customer accommodation in strict accordance with terms of the product warranty

October 29, It’s Just Lunch (IJL) is a dating service for busy professionalsWe specialize in setting pressurefree first dates for our clientsAfter determining that we can accept a client, we offer a few different membership optionsIn this case, *** *** opted for our 6-month membership.On June 25, 2014, *** *** signed a contract to become a member of It’s Just Lunch as she electronically signed, initialed, and provided her driver's license number for a validly executed contract in the District of Columbia while speaking with her MatchmakerOn this date, *** *** also provided us with his credit card information and became a client of It’s Just LunchA highlighted copy of his signed contract is attached for review.*** ***'s contract stipulates, “Client hereby enrolls for a period of six (6) months from today’s date at which time this agreement automatically renews on a month to month basis until cancelled by ClientClient directs IJL to make automatic monthly debits of $from his/her checking account or credit card (as authorized below) on the first business day of each monthThe initial debit will be a prorated amount and will take place six months from todayBoth client and IJL may place this membership on Inactive Status and IJL will cease coordinating dates until directed to do so by ClientInactive Status does not extend the period of enrollment selected by ClientInactive Status does not affect the payment of dues during the monthly renewing portion of this agreementClient agrees that this authority for monthly dues/debits will remain in full force and effect until Client cancels this membership by giving IJL forty-five (45) days written notice at canceldues @ijlwash.com.” To date, our records reflect we have not received cancelation notice from *** *** as indicated in her contractAs such, her membership rolled over to monthly dues per her contract at the end of her month period, on 12/25/She placed her membership on inactive status effective September 17, Inactive status allows clients to keep their memberships even while they are choosing not to date (for travel, exploring the beginning stages of a relationship, etc)We mailed her a letter to confirm inactive status on this date, which also reminded her that her membership would roll over to monthly dues on 12/25/(copy attached)As such, her membership billing continued to keep her membership current and we checked in with her from time to time to see how things were going for her since she was still a memberOur records do not reflect anyone contacting *** *** to attempt to sell her a new packageInstead, when *** *** indicated she was no longer seeing a gentleman she met through us on 4/10/14, her Dating Consultant left her a couple voicemails to see if she would like use her membership to actively date again and meet some other men on 4/11/and 4/14/14.In an effort to resolve this issue for *** ***, on 10/15/14, the day she contacted us about her monthly dues charges, we refunded the full amount of monthly dues charged to her card as outlined below:$on 12/25/for her first pro-rated monthly dues billing $on 1/1/for her January monthly dues $on 2/1/for her February monthly dues $on 3/1/for her March monthly dues $on 4/1/for her April Inonthly dues $on 5/1/for her May monthly dues $on 6/1/for her June monthly dues $on 7/1/for her July monthly dues $on 8/1/for her August monthly dues $on 9/1/for her September monthly dues $on 10/1/for her October monthly duesAll these charges totaling $were fully refunded to *** *** on 10/15/I also personally attempted to call *** *** multiple times on this day as she requested, but the calls were disconnected each timeAfter not being able to get through to her via phone, I sent her a letter that same day reflecting the refund (a copy of the letter is attached).I see *** *** has indicated in her claim that the total dues amount billed was $but as reflected above, our records show we only billed *** *** the pro-rated amount in December (per her contract) and $monthly from January through October and have credited back the full amountHowever, if *** *** believes she was billed a total of $869.00, if she can provide documentation showing these charges, we would be happy to refund the full amount she is requesting.We enjoyed working with *** *** and wish her the best of luck in all her future endeavorsIf you require any additional information please don’t hesitate to contact me directly at *** X***.Thank you,Krista W
President

The matchmakers are easy to talk to all and will work hard to find good dates for you

Initial Business Response /* (1000, 10, 2016/03/13) */
It's Just Lunch regrets to learn of any dissatisfaction the consumer has experienced with their membership thus far as this is not the norm with IJLWe have been attempting to reach the consumer to discuss her concerns and her next matchWe
urge her to reach out to us so we can address her concerns directly to resolve the matter and provide a positive dating experienceThank you
Initial Consumer Rebuttal /* (3000, 12, 2016/03/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I spoke with and emailed "Miya." I told her that I am hoping for a refund of $I paid $for dates in months and had dateI think that is a fair request
Final Business Response /* (4000, 21, 2016/05/17) */
It's Just Lunch apologize for the delay in responseThe consumer responded to the Revdex.com on April 27, and IJL received the updated response from the Revdex.com on May 12thIt's Just Lunch is able to provide the services under the terms of the membership agreement and accordingly a refund is not appropriateThe consumer is on hold because she requested to be on hold and she is not open to receiving matches at this timeIf she would like to return to active status we urge her to contact IJL and we will start the matching process for herWe look forward to working with herThank you
Final Consumer Response /* (4200, 23, 2016/05/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They told me that it was a 6-month membership and buried some details in the fine printThey have had many, many complaints from others re: their serviceThey need to come up with a fair number and let's go our separate ways

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I met with three men and I was not open to meet with all types of menI was very clear that I was ready for a long term relationshipAgain the last man I met was horrified that he had to tell me himself that he was still married and that he was not getting a divorce but had an arrangement with his wife that he could see other womenNo one mentioned this to me and I felt this was a breach on our contract.
I have the emails to prove the situation and I still want a full refund of my $3,feea copy of the email I sent to you regarding this problem is attached to this non acceptance response
Regards,
*** ***

I knew getting back into the dating scene would be difficult especially after being out of the loop for plus yeasLuckily for me a friend told me about a dating service called It's Just LunchI was contacted by Kim R*** who is helping get me to navigate the dating sceneThe support given leads me to believe my match will.be foundI am excited

It’s Just Lunch regrets to learn of any dissatisfaction the consumer has experienced with her membership as this is not the norm with IJLIJL has attempted to contact
the consumer via phone to resolve her concerns and she is not willing to speak with IJL to resolve her concernsIJL has and will continue to provide the series under the terms of her membership agreement and a refund is not appropriateThank you

It took me a year and a half before I joined IJL but it was one of the wisest decisions I have made I have tried many dating sites before and they were a waste of my time Sandra at IJL understood my needs and what I was looking for and with every date her and Lucy S*l matched me with what I was looking for and I am happy to say that I have met my match They care and they show it and they will help you and guide your throughout this process I highly recommend them

IJL provides unique and specialized services for busy professionals to meet other busy professionals The individuals are reviewed, matched, and the event entirely coordinated so that it is minimal effort Really, you just show up and be your best self! Kim, Jaida and Lucy are amazing and provide you with personal attentionWith such wonderful people on the team, it makes the date and dating experience really rewarding! Thank you IJL!!!

Initial Business Response /* (1000, 10, 2016/03/13) */
It's Just Lunch regrets to learn of any dissatisfaction the consumer has experienced with their membership thus far as this is not the norm with IJLWe have been attempting to reach the consumer to discuss her concerns and her next matchWe
urge her to reach out to us so we can address her concerns directly to resolve the matter and provide a positive dating experienceThank you
Initial Consumer Rebuttal /* (3000, 12, 2016/03/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I spoke with and emailed "Miya." I told her that I am hoping for a refund of $ I paid $for dates in months and had date I think that is a fair request
Final Business Response /* (4000, 21, 2016/05/17) */
It's Just Lunch apologize for the delay in responseThe consumer responded to the Revdex.com on April 27, and IJL received the updated response from the Revdex.com on May 12th It's Just Lunch is able to provide the services under the terms of the membership agreement and accordingly a refund is not appropriateThe consumer is on hold because she requested to be on hold and she is not open to receiving matches at this timeIf she would like to return to active status we urge her to contact IJL and we will start the matching process for herWe look forward to working with herThank you
Final Consumer Response /* (4200, 23, 2016/05/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They told me that it was a 6-month membership and buried some details in the fine print They have had many, many complaints from others re: their service They need to come up with a fair number and let's go our separate ways

I have been generally happy with my experience with IJL

I was tired of all the online dating website up to I went to its just lunch and met all the ladies.What I like about it is that it is for people that dont have the time to go out and meet people and are looking for serious relationship.What is positive about its just lunch is that you will be interviewed before they start matching up it is very personal and they have an actual office that you can get to see and meet all the ladies that you talk toI have been there for a month but have so far a very positive experience and I am very positive that one day I will meet my soulmate

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: It has been over months since I signed upI only went on date, and it was the WORST date of my life where I felt worried about my safetyI do not believe that IJL has the *** guys to match me withI have only received match in the last months, and he was not even within my parameters of being ***I will continue to ask for my money back as I believe they are lying in saying that they have *** guys for meIt is a scamI just want my money backThe contract said months or dates, it has been months
Regards,
*** ***

IJL does what they sayThey matched me up with bright, pleasant women in my age rangeI didn't find 'happily ever after', but I did have a lot of very nice first dates, some of which turned into very nice second dates, and so onI've been on Match, and the nice thing about IJL is that you don't have the dancing around and emailing and all of thatBeing very busy, I appreciate not having to worry about that sort of thing

It’s Just Lunch regrets to learn
of any dissatisfaction the consumer has experienced with her membership thus
far as this is not the norm with IJLThe consumer joined IJL July 27, IJL
does not negotiate pricing and provide the same membership packages for men and
women in the specific
market the consumer is looking to join in. Her membership fee for $provides for
a month, date membership with matches whichever comes later, dating
coaching sessions, working with a certified life coach and matchmaker
throughout her tenure with the company, meeting with our team for her Face to
Face Personal interview, ability to date in every corporately owned IJL
location and involvement in the matching and selection process.
The consumer has attended of her guaranteed dates and
provided feedback on each dateThe consumer was concerned that the check was
split at the end of the date by our local restaurant partners, which is
standard protocol to keep the date light and causal so there is no obligation to
end the introduction. This information was
presented in the initial interview, on the initial confirmation call for her
first date and it all of the repertoire emailed to the consumer prior to her
first dateAdditionally, she exchanged numbers with her first date, attended her
3rd date for hours and minutes and exchanged numbers with this
match and her last date was hours in length, however, she did not enjoy
this introduction
It’s Just Lunch focuses on several pieces of criteria during
the matching process, the information from the initial interview, information
from the Personal Face to Face Interview, feedback from each match, feedback
after each attended date but also our team’s expert matchmakingWe have been
in business for years and have thousands of success stories and have set up
over million first dates, we know what makes a good matchThe consumer came
to IJL for help losing her single status and our goal is to help her achieve
this and provide a positive dating experience

It's Just Lunch, is a reputable business for matchmaking servicesThe matchmakers get to know you on a deep level and go above and beyond to diligently find you your matchAs long as you embrace this entire experience with a positive mindset, open mind, be patient, and have persistence you will get resultsBe proactive in your search process...have fun and be yourself...open your heart, mind and soul to new and everlasting experiencesBe brave and take a leap of faith!
What are you waiting for? Jump in!

Initial Business Response /* (1000, 10, 2016/08/03) */
It's Just Lunch regrets to learn of any dissatisfaction the consumer has experienced with her membership as this is not the norm with IJLIJL has contacted the consumer to discuss her concernsWe have recently assigned her a new Dating
Director to work with and we are currently in the search and select process for her next matchWe are looking forward to helping the consumer achieve her dating goalsThank you
Initial Consumer Rebuttal /* (2000, 12, 2016/08/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They informed me that the Revdex.com could not make them refund my moneyTherefore I had no choice but to move forward hoping that they would do an acceptable job

I've been single for four years and an IJL client for about months I've tried almost every other service available, and none can match IJL's track record for providing high quality introductions of like minded people While I haven't been able to find, date and establish the long term relationship I'm interested in, I've had several near misses and have met a bunch of interesting people Bare in mind I'm not saying that every introduction has been perfect, we can all be off occasionally or have a bad evening from time to time IJL has been able to provide roughly 1-opportunities per month The restaurants that IJL chooses is almost always a fantastic choice I've decided to use several of them as places to take *** or family members, even though before the date, I'd never heard of half of themThe service is far from perfect, two complaints about the service I would raise would be the lack of transparency around the content of their database, the other would be about the lack of understanding the staff have regarding basic DC logistics On the first issue I'd like to know more about the contents of their client database, mostly trends and statistics, simple demographic/censuses type data How many clients do they have in Fairfax, Loudoun, Etc Living and working in Loudoun County, I'm often puzzled by the frequency of dates that I'm set up for in Montgomary County and further away verses matches that are closer to home in either Loudoun or Fairfax The other issue is that sometimes the IJL staff that sets up the date don't always under the geography or the physics of the beltway A great example would be of a date they set me up on, the restaurant we met at was roughly three minutes away from my office in Herndon, next to Dulles airport,, which is also really close to home My date on the other hand worked at the Pentagon, lived in Woodbridge During dinner she told me that she hadn't ever had a date in Herndon prior to this date, as Herndon was more than sixty minutes outside of her areas of operations, on a good day After dinner I had a ten minute ride home, she had a ninty minute drive home