It's Just Lunch

It's Just Lunch is an expensive dating service but was clearly a wise investment for meDating sites on line do not even compare to the personal relationship you develop with this organizations skilled match makers IJL does a great job interviewing and screening prospective matches and aligning them with your profile, their vetting was important to me and I was not disappointed IJL takes care of everything, all you have to do is show up and introduce yourself Were there dates I was disappointed with? Of course but more success than not At the end of my contract, just when I was about to give up, I met my guy Its been a year now and we've made a permanent commitment Thank You IJL!

It's Just Lunch has been greatThey take all the stress out of meeting someone and planning a first date so we can just concentrate on getting to know one another to see if we're a good fit

It's Just Lunch is a great way to meet professional women with backgrounds similar to mine IJL is well staffed and the service they provide by taking care of the planning and reservations makes it convenient and fun

The process was slower than I had hoped with few matches, but I suppose that simply reflects how particular I was in my preferrnces for a mateThey could have thrown me together with anyone, but took the time instead to pair my with reputable menOn the last date I had, I met a decent, educated, chivarlous, man of the worldHats off to IJL

I was divorced for about two years before joining It's Just Lunch Since that time I've been able to meet some interesting women through their matching process

I have had a wonderful experience with It's Just Lunch The staff are polite, efficient and fun to work with

After attempting two on-line dating sites and finding them rather nauseating, I decided to join IJL I was skeptical at first, but was pleasantly surprised with the very professional staff at IJL and their legitimate concern for their clients I was matched with several quality individuals and am currently in a relationship with my very first match Without IJL, I would have never met this very wonderful person I would recommend IJL and say that it is worth the investment

My dating life had gone stale The matchmakers of It's Just Lunch really know me and my relationship goals It's Just Lunch does all the work in getting to the first date - choosing compatible matches and even making the reservations! All I have to do is show up and have fun! It's Just Lunch has also enhanced my interpersonal skills with individual coaching I highly recommend It's Just Lunch for singles desiring to be connected at the very first date!

I have worked with Kim and other staff there and find them all to be professional, courteous, direct, and friendlyIn particular Kim has great acuity and intelligence about relationship matters

I contacted IJL-Wash DC after my sister suggested I do so I was immediately contacted by one of their representatives, who was very cordial and informative, and after about a month of considering it, I joined and have been very pleased with the support I've received and the dates I've been going on - after just one month of being with them I have never done the on-line dating scene, so this seemed to be the right way to go about it and they have lived up to their promise I recommend IJL for anyone who is interested in dating again, and the matchmaking approach is very helpful! Like they say, "it's just lunch" and that is true - what you do about your match afterwards is up to you, but they will definitely match up with like minded people, eliminating what is arguably the hardest part of meeting someone new, and that is the setting up of the actual agreed upon date It's been a great service for me

I had a good first date with *** she was a very nice woman I would like a 2nd date with *** some time

Thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused. To ensure your boyfriend is not contacted again, please share his name and the number that is being called so we can double check that his file is destroyed.
You can email that information to ***. Thank you

I am a small business owner, and have worked with representatives at IJL for more than a yearI mention my business ownership as a precursor to say that I believe I have a general idea of what it takes to run a business successfullyAlmost every business requires a focus on being curious as to the problems of what will address new markets, and generous to the customers you have and the ones you want to acquireIJL, in my view, succeeds in this wayThere were some issues early last year, and I had my concerns, but I have to honestly say that in the past several months I have seen a renewed emphasis on customer service and customer needsAnd, I always remind myself, this is a business that is about "chemistry" and feelings of the heart- something that is such a delicate topicMutual attraction, commitment- these are all things you simply can't manufacture under the best of circumstancesFor folks like me, dating in their 40's- with lives and responsibilities- it's so very challengingPlus, you have everyone who is jaded by experiences on Match, and other sitesI see IJL navigate this well, thoughThey do, to the best extent possible, go above and beyondThey are also realistic on what they can do and what they can'tI have not had a single rude, difficult or awful interaction with anyone thereOccasionally I have been frustrated, but that's to be expectedAnd, having read some negative reviews on Yelp and things like that (including from a person who I went on a date with- and I assure you a date with Brad Pitt wouldn't make her happy)- I disagree with many of the negative onesIt's a business, and the best they can promise is potentialTo that end, I really feel like they are a good business at doing that

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The company claimed to have matches for me in the Richmond area when I signed up in April. I went on one date, as previously stated, and did not hear from them again for months. They claimed to hand pick your dates meeting your criteria discussed with the dating coordinator. They then tried to set me up with a client that wants children as one of his criteria, I am years old, and clearly not a "good match" for this person, so I declined that match. (With the premier membership you are allowed to decline dates that do not meet your criteria). months went by without a match or phone call. When I did email my dating coordinator with complaints she took full weeks to respond to my email; the contract says they are responsible for responding in hours. I was promised a service of dates over a month period and did not recieve this. In addition, the dating coordinator was unorganized, confrontational and argumentative. For such a highend service and fee of 2000.00$, you expect better service and for them to fulfill their end of the contractual agreement. I do not want another dating coordinator, I want a partial refund. I went on one date and would like the remaining back. Thank you
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
Please find my response to the recent rebuttal from the company (IJL).Their claims are and misleadingIt is clear that they have a reputation for deception and not are trying to present a composed argument to avoid the facts.Here are the facts:IJL does not match clients with proper candidatesThey simply find the mutual opportunity to mix people up to keep their record of making people have lunches (datesTheir process is not standardized so their is no accountability of the true effort anyone is putting to match clientsThis process is also fraudulent because it is not clearly detailed to clients. Their no refund policy is clear and irrevocable evidence that they know their service is below standard and the likelihood of people requesting a refund is high given their failure rateThey have been a subject of several action lawsuits because of this poor business practiceThere is no regulations or quality control so the service is a failed outcomeThe people who work there, call themselves professional match makers, but they have no certifications, education background in any field that could be related to this area of expertiseThey are simply professional sales people who con customers into buying a service that is never delivered.Background,On October, I signed an agreement with the DC branch of IJLFrom that date until the first date on Dec, there were no dates and no explanation for why the company was not putting more effort in my match-making planOn that date, I met a lady named *** who was older than me and absolutely outside of the parameters I had discussed with MsM***.The date with *** back in December was a total disaster which ended in her giving me her business card and selling her services as a financial managerThough I had asked for a refund in November and also later in December, MsM*** convinced me to go on at least one more date to see how it would workI told her then I reserved the right to request a refund regardless. The second date was set for January 6thAlmost a month later from the first dateThe lady's name was ***This was also a total mismatch and I felt that MsM*** simply did not understand my interests no cared to listen to my needs*** mentioned several times how disappointed she was with the service and that she had been with them for six months without one good dateShe also expressed her gratitude with me for being the first good date.The third date occurred on Jan 7th and it was another disappointing eventI found no commonality and no attractionThere was not even a desire for the same tasteI gave MsM*** a full review of the date in hopes she would realize that I was not being provided with quality candidatesI again, asked that you please refund my money so I can stop wasting my time and spending money on failed dinner dates. The fourth date was sometime in March on a Tuesday and I was shocked not only at the lack of match-making, but also that the date did not even try to look good for the dateShe literally walked over from work with her hair messed up and clothes that looked like she was just at home laying on the couchShe was quiet, sleepy and very uninterestedAs always, and as all of the female clients who went out with me, they will tell IJL, they had a good timeI made sure I was a gentleman and created an entertaining environment.Finally the fifth date, was a ridiculous match that made me realize you are not even the least concerned with my interests or the real possibility that I may find a true matchThis is where I realized the people at IJL in DC are just throwing a list of women at me so I can be their date and I am spending money going on these dates without the possibility of actually finding loveI have spent over $on these dates with no positive outcome.I am still hopeful that the IJL corporate leadership will honor my request to refund my money or at least part of it to show their willingness to rectify this internal quality problem and lack of SOP for their process.The amount of my membership was $2,800.Their offer to extend the membership was a failure as wellSince they "extended" the membership, back in March, I went on one date and it was another disasterThe lady I went out with was very appreciative of my, but I was simply disappointed with the match. Their claim that I have texted with anyone is simply not trueI can prove this either in a legal court or with any statements submitted to Revdex.com on my phone recordsI have never corresponded with any of the women beyond our date except with the first lady who was trying to sell me her business.In summary, this branch of IJL is fraudulent in their practices and I do not believe they represent the larger corporate entityYet, they have wasted my time and taken my money with out providing a decent service that would merit their contract being upheld.
Regards,
*** ***

It’s Just Lunch regrets to learn of any dissatisfaction the
consumer has experiencedThe consumer joined IJL March 16, 2015. IJL does not negotiate pricing and provide
the same membership packages for men and women in the specific market the
consumer is looking to join in.
Her
membership fee provides for a month, date membership with matches
whichever comes later, dating coaching session working with a certified life
coach and matchmaker throughout her tenure with the company, meeting with our
Membership Consultant for her in person Personal interview, ability to date in
every corporately owned IJL location and involvement in the matching and
selection process.
The consumer has accepted of the matches IJL has presented
to her, attended the date, completed her personal interview and declined
matchSince this complaint has been submitted IJL has contacted the consumer,
transitioned her to a new matchmaker, provided one additional date introduction
and is moving forward with the matching processShe recently declined a match
on June 2ndWe look forward to working with the consumer over the length of
her membership and helping her achiever her dating goals

The best aspect of It's Just Lunch is the staff, all of which are highly professional, sincere, and responsiveI would highlight in particular Kim Rosenberg, who directs the Washington, DC officeMsRosenberg is a delight to work with and clearly has a deep understanding of the matchmaking businessShe is as dedicated as they come to ensuring client satisfaction

[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11444291, and find that this resolution is satisfactory to me, assuming that the business complies as agreed
Regards,
*** ***

I came to IJL to try something differentI had tried other services and was left completely dissatisfiedI also had done the whole bar scene thing to deathI came here to find a higher quality of match and I did without a doubtWhile I have not yet found the right match here either, the experience has definitely been worthwhileI have met a lot of very nice and fun women and have been to several restaurants I never would have gone to on my ownThe staff at IJL has been a pleasure to deal withKatie has made it her personal mission to find me the right matchShe has been very proactive on my behalf and I firmly believe she will be successful

As a single business executive with a very busy schedule, I was having a difficult finding interesting people to date I joined IJL and have been introduced to some amazing, professional woman with similar interests and background They really do make the entire process very easy - I would highly recommend IJL