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iTechDeals Reviews (149)

Customer received a return label for the watch on 10/and unfortunately the return label malfunctioned and the item was returned to senderWe issued a new label on 10/and since the item is in transit on its return we have issued a full refund

We apologize for the delay in shipmentWe were having issues with our carrier, but its now resolvedYour order is showing delivered on 09/17/See: [redacted] We issued a full refund of your order now to make up for this delay

We greatly apologize for his experience with the cables and we already issued a refund

We are very sorry about the unfortunate experience the customer went through with this orderWe emailed the customer now to set things right with himWe will offer to pay the cost of return shipping

Once order is returned, we can refundWe reached out to the customer to set up an rma and we included a prepaid label

We apologize for the delay in shipment but it was due to technical issues with our carrier and it has now been delivered [redacted] Weemailed customer to offer customer to return item and we will pay for shipping

According to our tracking link the item has been delivered on september [redacted]

We sincerely apologize for your unfortunate experience with this orderWe are extremely overloaded in our customer service so we are a bit delayed in responding, we are doing everything we can to respond to all inquiries within hoursUnfortunately this order was lost with a batch of packages by DHL, so we had to reship the order on 12/20/See tracking link: [redacted] Estimated delivery date is on 12/26/We have also issued a $refund to the customer as a compensation!

Complaint: [redacted] I am rejecting this response because:The position that Apple cannot tell if a product is real because it was from "outside USA" is ridiculousApple is a global company that manufactures and sells products everywhere in the worldAlso the claim that the product is real but doesn't come with warranty is also a clear sign that the business is trying to hide the fact that this is a fake productI believe this business' practices are illegal and anti consumer and they should be held accountable Regards, Sandeep M [redacted]

Hi,We shipped this item on September 18th, without a tracking number, it was shipped in an envelop that should have arrived in the mail by nowIf not, I would be happy to refund the customer in full

Complaint: [redacted] I am rejecting this response because: I have not received the merchandise Regards, [redacted]

Unfortunately a mistake was made and only one of the items purchased was sent so we issued a full refund of $on 1/directly to customers accountWe sincerely apologize for this inconvenience

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me As we discussed on the phone I will accept the companies offer of a 30% refund as compensation for complaint # [redacted] this can be credited back to the [redacted] account I have on file with them.Thank you,

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

The [redacted] by [redacted] wireless headphones are 100% authentic, however since customer is unhappy with his purchase we have provided a rma and a prepaid label for him to return for a full refund

itechdeals.com granted [redacted] s request for a $USD refund8/25/11:PDT We refunded the customer in PayPal

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: As their statement is "technically" correct, I will accept However; This company was fraudulent on many accounts Providing fake shipment numbers and giving information, they took my money immediately and did not ship out the products When contacted they continued to lie with no intent on sending me the last two pairs of headphones It wasn't until I contacted the Revdex.com and escalated the situation that they FINALLY shipped, ONE of the headphones They did give me a refund for the last pair of headphones - because ironically, a month later, the "product wasn't available" I would HIGHLY recommend consumers to stay FAR AWAY from this fraudulent company This is a very poorly driven company that does not care about their customers Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:My complaint is not related to the day return policyIt is that the product was represented on their web site as newThe earbuds are not newI have a screen shot from their web site that states "new" and a repair form from [redacted] (***) that states that they are not newI want new earbuds as purchased or a refund.Thank you Regards, [redacted]

This order was refunded in full today, Mar 16, 12:14:PM Refunded amount of $onlineTransaction ID: " [redacted]

we apologized to customer that the 'b' fell off his set of beats ad therefore offered a partial refund or to return and we would provide a labelHowever since he has thrown them away we are left with not many options to assist

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Address: 428 Clifton Ave Ste 91, Lakewood, New Jersey, United States, 08701-3234

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