JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Nov18, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: Charging me interest and still taking money from my account even though they told me they'll waive most of itI have filed a complaint previously and was contacted by someone regarding my issue and the person who handled it said they would waive some of the charges or all of it if I paid half of my billI paid half and am still getting charges interest and getting money withdrawn from my bank accountI think that is completely unfair and unjust for them to do especially because the charges weren't authorised by me but they wouldn't help me with my problem instead charged me more and moreI'm at the point where I'm just going to cancel my account with chase and switch to another bankTranslate Desired Resolution / Outcome Desired Resolution: Other (requires explanation) select Desired Outcome: I just want the rest of my bill waived and the last two interest charges to be refunded and my last two payments to be refunded

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 9, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 11, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have spoken to an Executive Assistant at JP Morgan Chase and she reiterated the company's position being that they were unwilling to consider my requestBased on this conversation, I made a final payment and closed the accountI would like it noted that when informing the representative that I filed a complaint with the Revdex.com her response was, "It doesn't matter, as company policy we do not reply to any inquiries from the Revdex.com." Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have waited and waited for Chase to resolve the fraudulent charges from credit cards I’ve applied for and never receivedAlso there were payments made to these accounts and Chase claimed at first they would send me a check for all the payments made to these accounts, which they should havea record of since all calls are recordedThen another representative said that that was a mistake and I shouldn’t have been told thatNow an [redacted] from the Chase Security Department, said she would personally handle my case but last phone call she said there is still an investigation I haven’t received any documents of the investigation but envelopes with just simple credit card statements no signatures or anything elseYet they are still reporting negative accounts to the credit bureausChase has did nothing but have me sit and wait over 90-days and every time I call no one knows anything about my case, including [redacted]

Revdex.com: Chase has made clear that they are okay with the customer experience problems introduced by their vendor and does not plan on making any changesI am deeply dissatisfied with this, but do not expect any further action from Chase.I will simply vote with my wallet, and stop recommending Chase to friends and family.Please close this case as closed without satisfactory result.Regards, Complaint ID:

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 4, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated February 6, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

We responded to our customer’s concerns during our conversation on July 25, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on November 12, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with youTell us why here

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec 16, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated October 26, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you.Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Of all the credit card companies that I deal with (and I have credit cards) Chase is the ONLY ONE that refuses to send a statement of account after I've made a payment that brings the balance to zero And in spite of this Revdex.com complaint as well as one to the U.SConsumer Financial Protection Bureau, they STILL refuse to send me the statement I need in order for me to maintain complete and accurate records on all my accountsSo in the future, whenever I make a payment to this company, I will be overpaying by $in order to force their deficient software to generate a statement I've tried this already with another Chase account and I did get a statement on that one, showing thee -balance This is only a workaround though Now if I don't make any charges on a Chase credit card within a billing period after having overpaid from the prior billing period, they will have to keep sending me statements, month after month, even though there's been no activity on the account at allI don't want statements that have no activity, only those that do Regards, [redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 4, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

I did not receive anything from Chase as of todayThe letter was mailed Nov24thCan Chase forward the letter in email to me and Revdex.com? Please let me knowThank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I was contacted by Chase, and the representative brushed me off and said they would not help meI reiterated to him the text from the letter which I received from Chase, which stated "No other payments have been received, so we're closing your credit card account." He confirmed that Chase did receive a payment from me before the letter was even written, yet still said they would not help me at allIs there any way that the Revdex.com might be able to help me? Regards, [redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 29, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 13, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First of all I am giving permission to share all the correspondence with Revdex.com I received a call from a chase rep called [redacted] at executive customer care and the care I received from her is not even regular customer care and extremely poorNot sure why they called it executive customer care and my issues is not resolved at allI have a every right to talk to a manager and she refused to let me talk to a manager either She hasn’t done her home work and she even didn’t have the data I sent to Chase customer care and I had to email the data from scratchThe main reason I disputed this charge was that the product I bought doesn’t work and I was asked to use at least months to see the results and the return period is exactly one month from this vendorHere is the trickAfter using the product for months if it doesn’t work you can’t return the productChase has a dispute period of monthsBut when you make a dispute their so called executive customer care doesn’t do much and told me they are the middle man and we can’t do muchI demand that this case is handled by someone other than [redacted] and request a call back from manger from executive customer care division since the care I received was poor Regards,