JPMorgan Chase Credit Card

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase has contacted me and they still refuse to refund me over $in interest charges for a zero balance on my credit cardsThey said I was informed in the disclosure when I opened the cards that I would be charged interest on a zero balance for two consecutive monthsNo where in my disclosure does it say thisThey will not refund the money I was charged and they have failed to produce the disclosure statement that states in writing that interest will accrue for two months after pay-offThis issue is not resolved and I still want to be refunded for interest I have unfairly been charged

This is in response to the complaint from Case No [redacted] We take consumer feedback seriouslyWe’ve reviewed the concerns and a detailed response was provided to the customer by phone on October 12, In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you If you or the consumer has questions, please call us at [redacted] Our office hours are Monday through Friday from a.mto p.mand Saturday from a.mto p.mCentral TimeSincerely, Executive Office Tell us why here

We responded to the customer’s concerns in our letter dated November 24, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

We responded to our customer’s concerns during our conversation on November 10, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

We responded to our customer’s concerns in our letter dated January 8, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 25, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.A woman called me twice from the corporate office yet never answered and has not returned multiple messages that I've leftNothing has changed what so ever on the matter Regards, [redacted]

“This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 21, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you.”

We responded to our customer’s concerns in our letter dated September 27, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase did not address the credit report issues adequatelyThey are refusing to acknowledge that THEY charged off the account in and can no longer continue to claim we owe them a debt that I have proven multiple times that we lawfully set off via EFTThe credit report needs to be corrected Regards,

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 01, 2015.They should receive our correspondence within to business days Inorder to protect consumer privacy, they have been advised they may share theresponse directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI have been told via phone (did not receive an e-mail or US mail) that my complaint will result in the being credited to my account Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec16, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 12, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you Please give to business days before you respond back

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [On 9/10/I filed a formal complaint with the Revdex.com; that complaint ID is [redacted] [redacted] ( ext: [redacted] ) was assigned to my caseIn short, I received the promotion offer ( invitation # 456708853282) via email on January 28th, I opened my southwest chase credit card solely contingent on this offer on January 31st, I was only debited 10,points After getting the run around for months, I finally submitted a formal complaint to Revdex.comMr [redacted] along with the chase team determined the proper remedy was to give me the 40,points owed As an aside between February and September 2016, I was unemployed due to statewide licensure discrepancies and errors outside of my control within my profession(please see [redacted] for more information if you’d like) As of September 6th 2016, the discrepancies are being resolved and I am able to get back to workI called Southwest on or about October 1st , 2016, to create an action plan for paying off my account I was told My account cannot yet enter into a payment agreement because it has not passed the month requirement and Any points yet to debit into my account will be lostOn October 12th, the 40,points were reflected on my statement but are not accessible for my southwest rapid rewards account Between October 12th and October 17th, I called Mr [redacted] a total of times leaving voicemails to no availOn October 17th, 2016, I spent over ½ hours being transferred back and forth between the executive office department, customer service and collectionsI first spoke with [redacted] ext : [redacted] ; [redacted] explained that Mr [redacted] has marked my matter as closed even though the issue is not resolved , and [redacted] explained that the credit collections department would be able to help meFrom [redacted] ’s initial transfer I was transferred times total; the credit collections dept determined customer service has to help meI was then transferred to Customer Service Supervisor [redacted] out of Columbus Ohio office at approximately 5:20pmHe explained he could not help and the executive office has to handle it, hence my complaintFor my remedy I am requesting the 40,points be released to south west rapid reward accountI am well aware of the status of my account; however I am diligently working to fix the matterAdditionally, this issue (the rapid reward points dispute) precedes and is separate from the fact that my account is behindThank you in advance for your consideration] Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I have not yet received the responsed that they reffered to in their message They said I should receive the message within days and I am waiting for their reponse to me Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 19, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below This is not a resolve to this matter as they contacted me with wanting for a payment on thto Citie amount of and now another payment is due of Why would I have to pay Chase as I paid for my tablet the day I bought it from Amazon transferred the amount to Citi Credit CardThis would be twice paying for a tablet and that is not rightFrom the time I received the 1st statement in July I have called and told Chase I did not put anything on Amazon Rewards CardI used Amazon Store Card on my purchase and again Amazon Store Card on the transfer Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below none of my issues due to fraud were resolved they're unfair and blame the customer, they closed my account after almost a decade of being with them it shows that the bank doesn't have loyalty to its clientsThe customer service rep from the Exceutive office did absolutely nothing to help me and just told me what another department said, it was very hurtful to part ways with what I thought once was a great bank however after being stolen dollars and seeing the bank doesn't care about me I was only deposits money orders and service fee collections for themI wish they could've worked harder to resolve the issues of a loyal client Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [No this doesn't resolve it only postpones it Regards,