JPMorgan Chase Credit Card

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 7, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 6, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondence from [redacted] Chase takes consumer feedback very seriously We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on January 5, In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you If you have any questions or concerns, I may be reached at [redacted] Sincerely,

Revdex.com: Chase called mehere's what they said:The company scribbled back, "customer did not return product"Chase called me and said that was acceptable to them.You're telling me:I have everything with Chase - my IRA, my SEP, my house, my car, my savings, my checking, my business, my business line of creditand this is my first complaint in ten yearsAND you are not protecting meand the company can scribble back that they haven't received the merchandise back and that's acceptable..I contacted the warehouse - they informed me that they are a 3rd party NOT related to the company..They cannot find the return they cannot find the order the original employee who refunded ONE out of the three has been let go (he is no longer a employee there)the warehouse doesn't even have it in my name they have a "worker" who was helping install thisAll this disorganization - and I'm the one who gets screwed I'll take my business elsewhere and start the process of moving my accounts to a new bank.Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.A member from the Chase team did not address my issues nor my concernsShe only made numerous excuses for why it took days, of my lunch breaks from work, and hour calls to accomplish absolutely nothing

We responded to our customer’s concerns in our letter dated February 12, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you.Thank you

We responded to our customer’s concerns during our conversation on August 28, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The response say's they called a number that I haven't had for year's and I didn't answer so the charges for women's apparel sent to the admitted arrested thief's home with my stolen credit card were authorized by me, as well as the rest, I went to my branch and that phone number has not been associated with my account for a long time, they have been communicating with me through my business email but instead of contacting me to say they couldn't reach me they contacted me to tell me they were sending me a letter to explain I authorized purchases because they couldn't reach me at the wrong number, they are also claiming I gave out my bank log in information, someone in the Philippines claiming her name was [redacted] asked me why I didn't receive fraud alerts to my email, I said I am retired and don't check it often but anyone can get access to a company email, literally every one who ever worked for me has access, the password hasn't changed in over a decade, " [redacted] " said if you gave away your log in information then it's your fault, I explained I didn't give away my bank information, anyone can get into anyones email with slight personal knowledge, now that American "investigator's" are working on it they are calling the wrong number then sending letter's that I told the Philippines investigator's that I gave some one my bank login information, I have spent hundred's of hour's talking to various countries, telling them the thief was caught and admitted to the actual police investigator, she was on meth and stole my identity! I had to go though allot to get the police report which I sent month's ago, everyone I've dealt with including my business banker of almost a decade has been insulting dismissive and even yelled at me, I should be mad at the person who stole my identity, which I obviously am but I bank with chase because I have fraud protection, that is a huge concern for well to do people, every one involved has been nonresponsive for over a month, bank manager's branch manager, my premier business manager, all investigator's, oh they also said I authorized the purchases because I had items sent to my own address, accept that I didn't claim any mailed purchases were fraudulent, this is my amazon account, I order things all the time, the person who stole my identity went on a drug induced day $spending spree, when I pointed out that I hadn't contested any of the purchases sent to my home the investigator claimed she hadn't said I did, then sent me a letter saying in fact I'd authorized the physical purchases because I had things sent to my home, this is nut's, every one of the investigators say they're going to call the actual police detective for month's then don't, [redacted] actually finally said she was going to but they can't make outgoing calls, after calling me that same callOn top of admittedly intentionally crashing the real estate market, they are now stealing our money then telling us to be mad at someone else, worst bank ever, I am now going to put my heqadphone's I bought specifically to talk to my bank and anticipate I'll be on the phone till the end of the business day as every other day

We responded to our customer’s concerns during our conversation on January 31, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 1, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 10, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase is not giving the promised reward statement credit even I showed them the screenshot for the application page when I applied the IHG credit cardChase representative has really bad attitude and not willing to solve the complaintsI am really dissatisfied with Chase and regret to be a loyalty chase customerI have more than 40K saving and checking in Chase and thinking moving all the money out to other bank, as it seems that Chase is not value his customer and keep their promise Regards,

This is in response to the complaint from [redacted] We take consumer feedback very seriouslyWe reviewed the concerns and a detailed response was mailed to the consumer on December 8, In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you If you have any questions or concerns, I may be reached at [redacted] Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below When I applied for Chase Sapphire card, I was told that I will be awarded 10,bonus point once I spend $dollar in purchase I have spent about $in purchase and Chase closed my accountThey claim it is because I did not authorize the verification of my social security numberSince I have already submitted my social security number when I applied the credit card, why can't Chase just use my social security number on its fileThis requirement was NEVER stated in the application and is like 'half way through the ball game, Chase changed the rule of playing the gameSince I do not comply, Chase then cancel the rest of the ball game' By the way, I checked with several friends and none of them has been asked to give chase the authorization of verifying the social security numberI request Chase to explain the reason why I am 'so lucky' being selected

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below To whom it may concern, As I mentioned in my previous complaint against Chase Credit Card Service I have never been late with any of my paymentsTalking with a representative from Chase Credit Card Service they had informed me that their records were correctI am at the point of exhaustion I continue to argue with this company that they may have made a mistake and that I paid my bills on timeI even ask them if they ever made an error of reporting information to the credit bureau but got no answerMy family has invested over $10,for our new home and now may be in jeopardy of not getting our loan approved and losing our depositYour cooperation in matter will be greatly appreciatedThanks [redacted]

Revdex.com:The disputed credit card account has been deleted from my Transunion credit report Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 25, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns during our conversation on March 27, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 12, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you