JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 15, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 1, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 25, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 14, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I did not receive any correspondence in December from Chase credit card about proposal to handle this caseI confirmed my address on chase credit card profile is correctCould you help urge chase credit card department to give me a response of their investigation? Thank you so much Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThe business put a very rude lady in charge of responding to my complaint, she had no objective to assist me or help resolve my complaintAll she did was argue with me, disrespect me and make the situation worseShe attempted to redirect my complaint and blame to VISAMy issue if she would have taken the time to read the complaint is not with VISA it's with the negligence of CHASE and the representative they hired to represent them which failed to handle my issue in a timely fashion and never responded to my calls, voicemails or fax'sThe issue all started when [redacted] would not answer me nor return my calls, many many voicemails and fax'sI would try to reach someone else to assist me and they would apologize and redirect me back to Tereese who of course never respondedThis is unacceptable Regards,

Revdex.com: I have reviewed the brief on-line response made by the business in reference to complaint ID I have determined that this does not resolve my complaint The reason is that the business has not sent the reply they reference for Jan Business has been negligent through-out the process in a similar fashionFor a matter of such egregious financial quantity as involved in this case we are surprised We are willing to wait more business days - or other as per Revdex.com advice - for the communication to arrive; however we sent this response to comply with the 5-day limit set by your standardsWe also believe that the business should be informed that no letter was received as described Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below When I contacted Chase Executive office; he did not return any phone calls Customer service is irresponsible and not acceptable Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The business offered no solution that resolved the situation They accepted a transaction on a closed account and are sending the statements / overdue notices to an old address, and they aren't willing to fix the issue I don't see this as resolution

We responded to our customer’s concerns in our letter dated April 18, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with youThank you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 6, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 18, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No [redacted] Chase takes consumer feedback very seriouslyWe have fully reviewed this matter and detailed responses were provided in writing to the customer on April 26, and December 23, We will no longer be responding about this matter In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with youIf you have any questions or concerns, I may be reached at [redacted] I’m here Monday through Friday from 8:a.mto 5:p.mCentral Time

We responded to our customer’s concerns in our letter dated March 26, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec22, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:We have not yet received any written response from Chase Bank as stated They intimidated us in response to our complaint to Revdex.com instead of attempting to resolve the IT issue, which occurred since July 31, Therefore, we filed a second complaint with Revdex.com with reference to our initial complaint to Revdex.com We had never been asked by their customer support about our monthly mortgage payment before We do not feel comfortable for their IT to demand this information, as a ransom, in order to the error message and invaleid ID number that prevented us access our credit card account Their customer support already explained the IT issue to the IT person while we were also on the phone Both of them had my social security number, birthdate, permanent address and telephone number As of today, we are still unable to access to our account and we have been making payment on our billed amount so that we do not have to pay late fees and interest charges We need them to access our credit card account to go through all charges that we had paid Can you help us? Their IT person indicated that they were asking question based on the Credit BureaChase customer services representatives (whom we made the direct payment online) indicated that we should give their IT our monthly mortgage payment information We urgently need to access our credit card account N-O-W Do we have to give their IT our monthly mortgage payment information Revdex.com, please help us! I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: Chase continues to report different late payment and charge off dates across the credit reporting agenciesI have contacting the bank several timesThey refuse to correct the issueCHASE/BANK ONE CARD SERV [redacted] Translate Desired Resolution / Outcome Desired Resolution: Correction to a credit report select Desired Outcome: Remove the tradeline from all three credit reporting agencies

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaintI have not received any correspondence to date from Chase on this matterPlease inform me how this response was originally sent and please send me a copy of this response through Revdex.comThank you Regards, [redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 02, 2015.They should receive our correspondence within to business days Inorder to protect consumer privacy, they have been advised they may share theresponse directly with youTell us why here