JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 19, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February .They should receive our correspondence within to business days In order to protect consumer privacy, they have been ad,ised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 5, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] Problem:I contacted Chase on July 21st regarding my credit card limitI have cards with chaseMy first card, ending in has an available limit of 12,My newest card ending in has a limit of 2,and has no interest until September of I called to request an increase on the card, since I needed to make a purchase and didn't want to be charged interestI specifically asked the rep if there was any way he could transfer the credit card balance from cardHe said no and that my credit would need to be pulledI declined the offerOn July 24th, I called again since I needed to make this purchaseThe rep told me the same thingI asked if there were any other optionsInstead of looking at my other credit cards, she said noShe pulled my credit and it was declined(This I figured, since I just opened the card) As I am about to end the call, she asks if I want to transfer the balance from card to This was what I requested initially!!!!!!!! As someone who works in a call center, why didn't she look at my other credit card and try to find a solution, instead of immediately leaving a hard pull on my credit?Translate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:I am requesting the hard credit inquiry to be removed from my credit reportThis was completely unnecessary and my desired solution was resolved AFTER my credit was pulledI have been with Chase for years and am disappointed in the service I receivedTwo reps failed me

We responded to our customer’s concerns in our letter dated January 2, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 19, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below They basically contacted me to tell me that they don't care to resolve the issueThey also are not attempting to do anything that would keep the issue from occurring again with someone elseThey don't care that the sales rep lies to get people to sign upIt is up to the people that are gullible enough to sign up for their program to hire a lawyer to read the fine print and interpret itChase is notorious for caring less about what their customers think and that was reflected in the way they handles this situation Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I received a rejection letter in the mail on 8-14-indicating that the my issue was being rejected because the item in question was advertised as "limited quantity" This is NOT true The advertisement stated that there were three items available However, as noted in my initial Revdex.com complaint, Chase's cardholder agreement does not define "limited quantity" Therefore, I reject the basis on which my claim was denied and expect Chase to offer to pay the $difference originally requested, either through check or statement credit

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below : I would like the business to refund the $fee or so they charged meTheir system was not working properly and I had tried to change schedule witin hours (should be no charge)I had to seek customer rep assistance and they ended up changing ticket in such a way that it ended up costing me fees

We previously responded to the customer's concernsSince the customer requested no contact with us, we closed this case on August 4, 2017, with no further contact to the customer, as requested

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 23, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed ap pear below The correspondence receive supports my initial complaint that my denial of credit was not based on any issues with my credit reports and an approval would have been granted had the company contacted me via email or telephoneBoth contact sources were listed on the application The correspondence was received this time at the exact address that has yet to be verified by Chase As previously mentioned, I was not given the opportunity to act within the day time frame because I was not made aware of it until after it had expired Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 12, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No [redacted] Chase takes consumer feedback very seriouslyWe have fully reviewed this matter and a detailed response was provided verbally on July 8, In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with youIf you have any questions or concerns, I may be reached at [redacted] Sincerely, [redacted] [redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 29, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: The business has not actually provided a response but said they need an additional 5-days, I will await their responseThanks Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below roblem:I knew I should have not resolved my previous issue with themon 7/18/complaint id # [redacted] I received notification that my matter would be attended toOnce I resolved my initial complaint with the Revdex.com they told me again that my its my fault for their improper thoroughnessThey claimed to have sent me something by mail which never was received by meInstead of calling or emailing or trying to reach me they without attempt canceled my loan app and left me a derogatory remarkOnce I filed a Revdex.com complaint they were all over with prompt and continuous emailsNow that I closed my complaint its back to square one............no help from these scammers at allWHAT A JOKETranslate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:they back peddled and once again deserve the absolute lowest rating possibleComplete scam artistsWHAT A JOKE THIS COMPANY ISgetting what they initially wanted was a complaint removed and then screwing me over twicecrooks

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I've attached the response from Chase regarding the dates of the statement notices While I cannot prove the receipt dates of the mailed notices (as I mentioned there are no issue dates on the statements, and no dates on the postmarks), I can prove that the emailed notice was not sent on the 7th of the month, as claimed by Chase I attached the July email notice, and you'll see that it was sent on July 18, and clearly stated that my payment would be due in days Since we do not frequently read our email, and were not expecting an email notice, we did not see the email until July 31, after which the payment was late Unfortunately, our account was switched to paperless billing without my express consent, as I do not recall selecting this billing method while I was online to pay the previous month's bill As I understand the federal regulations for credit card billing cycles, notice must be given days prior to the due date, and this obviously does not meet the minimum notice time I believe that the mailed statements were also sent late in the billing cycle, and even though our June mailed payment was postmarked before the due date, a late fee was applied (see the June statement) I also believe that Chase illegally applied double cycle billing The June bill also shows $for interestOn the July Bill, also attached, even though we paid the bill in full before the due date, another $in interest was applied Finally, I researched this issued online and found numerous complaints regarding similar situations for Chase credit cards It seems that the late statement notice and double cycle billing practices are intentional and should be stopped If appropriate, legal action should be taken Best Regards, [redacted] September 18,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 24, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Awaiting to see if interest is charged or notWas told interest would not be charged to this account due to their choice to allow charges more than twice the agreed upon limit.cnrryhis ac Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below