Sign in

Kayga Electric

Sharing is caring! Have something to share about Kayga Electric? Use RevDex to write a review
Reviews Kayga Electric

Kayga Electric Reviews (851)

I have 250.00 in return fees from western union transaction. I understand that I may have not had the funds the first time they tried to retrieve the money from the bank, ok my mistake there goes 37.50 I have to pay understandable. But for this to happen 3 more times in the matter of days that a...

total of 150.00 in return fees on top of 100.00 additional in fees. I am a full time college student who graduates in December and work at an internship that only let me work 3days a week I can't afford to pay this amount. I would of thought Hunigton Bank would have stepped in and not allowed this to happen. They just purchased First Merit and should do something about these fees they are charging questions. Lastly Brook from customer service with Huntington Bank was very rude and pointed the finger at me throughout the entire phone call until I requested to speak with a supervisor. What I learned is to not set up auto payments because you never know when you will get in a situation like this. I would rather call in to make a payment.I think I deserve at least half of the 250.00 I paid in return fees. I just want to thank Revdex.com for their excellent work and making people feel secure and seeking help if they don't feel they were treated right or any other complaint they want to share.

Thank you for contacting The Huntington National Bank (“Huntington”).  We are writing in response to the complaint you forwarded to us regarding [redacted], which we received on December 19, 2016 for review.   Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our response.   If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience. Sincerely, The Customer Advocacy Team Huntington National Bank

Thank you for contacting The Huntington National Bank (“Huntington”).  We are writing in response to the complaint you forwarded to us regarding [redacted], which we received on April 4, 2017 for review.   Please accept this correspondence as our confirmation that we have completed a...

thorough review of this matter and have contacted [redacted] directly in order to provide our response.   If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience. Sincerely, The Customer Advocacy Team Huntington National Bank

The information I received from Mr. A[redacted] reflects that I have paid 63 monthly installments in the amount of $512.89 as of 9-23-16 totaling $32,312.07 which, according to my loan paperwork, was the full amount of the loan including finance charges. I have also paid $477.89 since 9-23-16 that is not reflected on the loan payment history I received from Mr. A[redacted] as it was posted after the history was printed. According to the payment history, I have been assessed a total of $630 in late fees as of 9-23-16. When I spoke with Mr. A[redacted] on September 28, he stated he was going to waive the late fee for 9-23-16; however, this was not done according to the paperwork I received from him. Including the 9-23 late fee, I have been assessed $665 in late fees. I would like resolution of this issue as soon as possible to prevent having delinquent loans on my credit report. Any assistance in this matter would be greatly appreciated. Please see the attached paperwork I received from Mr. A[redacted].
Regards, [redacted]

The gentleman told me my $200 would be released to me but that hasn't happened.

Thank you for contacting The Huntington National Bank ("Huntington"). We are writing in response to the complaint you forwarded to us regarding [redacted], which we received on April 22, 2017, for review.Please accept this correspondence as our confirmation that we have completed a thorough review of...

this matter and have contacted [redacted] directly in order to provide our response. If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience. Sincerely, The Customer Advocacy Team Huntington National Bank

Called customer and resolved her issue.

:Thank you for contacting The Huntington National Bank (“Huntington”).  We are writing in response to the complaint you forwarded to us regarding Jordan Smith, which we received on February 15, 2018 for review.   Please accept this correspondence as our confirmation that we have completed...

a thorough review of this matter and have contacted Jordan Smith via a letter in order to provide our response.   If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience. Sincerely, The Customer Advocacy Team Huntington National Bank

Thank you for contacting The Huntington National Bank (“Huntington”). We are writing in response to the complaint you forwarded to us regarding [redacted], which we received on November 22, 2016 for review.  Please accept this correspondence as our confirmation that we have completed a thorough...

review of this matter and have contacted our customer or the complainant directly in order to provide our response.  If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience. Sincerely, The Customer Advocacy Team Huntington National Bank

I recieved a call from the corporate office of huntington bank that said the bonus would be deposited into my account on Tuesday. It was not. Another dishonest interaction with this bank.

Dear Ms. [redacted]
I’m writing in response to your complaint filed with the Revdex.com regarding your Huntington checking account numbers ending in [redacted] and [redacted] and your Installment Loan account number ending in [redacted] Huntington received this matter for review on October 23,...

2015.
Please know that we have completed a thorough review of this matter. Through our research we found the following information.
Checking Account Number ending in [redacted]:
·        This account was opened at our [redacted] banking office on August 9, 2013.
·        Our records show that the authorized users for this account are [redacted] and [redacted]
·        We have enclosed a copy of the “Personal Signature Card” for your review.
·        We have enclosed a copy of the “Agreement and Disclosure of Account Terms and Rules and Regulations for Consumer Checking Accounts” that was given to you when you opened this checking account.
Please note that on page 6, under “If You Owe Us Money” it states:
“If any of you owe us money which is due, whether jointly with another or individually, you agree that, unless prohibited by applicable law, we may use the money in your account to pay the debt, regardless of the source of the funds in your account. This is our right of set-off. We will not be liable for the dishonor of any check or other item, entry or transaction when the dishonor occurs because we set-off a debt against your account. You agree to indemnify us and hold us harmless from any claim (including reasonable attorneys’ fees) arising as a result of our exercise of our right of set-off. If your account is a joint account, each of you also agrees that you are responsible to pay any overdraft created on your account by any of you or as a result of fees or charges posting to your account”.
Checking Account Number ending in [redacted]:
This account was opened at [redacted] on September 26, 1996 ([redacted] Account number [redacted]).
Huntington acquired [redacted] in September 2007 and this account was included in that sale.
This account was assigned a new account number ending in [redacted].
Our records show that on October 31, 2002, [redacted] and [redacted] signed the enclosed signature card agreeing to be joint owners of this account.
Please note that on the back of the enclosed signature card under “Set-Off” it states:
“You each agree that we may (without prior notice and when permitted by law) set off the funds in this account against any due and payable debt owed to us now or in the future by any of you having the right of withdrawal, to the extent of such persons, or legal entity’s right to withdrawal. If the debt arises from a note, “any due or payable debt” includes the total amount of which we are entitled to demand payment under the terms of the note at the time that we set-off including any balance the due date for which we properly accelerate under the note”.
Installment Loan Account Number ending in 8035:
·        According to the information on file, on October 26, 2013 you purchased a vehicle at Cranberry Pre-Owned Auto Dealership.
·        During that transaction, you and [redacted] opted to apply for financing, and were subsequently approved for a loan from Huntington National Bank.
·        We have enclosed a copy of your Personal Loan Agreement for your review.
·        We have enclosed a copy of your payment history for your review.
Please note the following timeline:
September 29, 2014:
Huntington repossessed the 2011 Dodge Ram 1500.
October 1, 2014:
Huntington sent the enclosed “Notice or our plan to sell property” letter to both you and the co-signer [redacted] via certified mail.
This notice provided instructions on what is needed in order for you to recover the vehicle.
This notice also stated that we will sell this property on or after 15 days from the date of this notice.
November 14, 2014
Huntington sold the collateral at Capital City Auto Auction for $19,000.00.
November 29, 2014:
Huntington sent the enclosed “Statement of Sale” to both you and the co-signer [redacted].
This letter provided a breakdown of the auction expenses and sale of the collateral.
This letter shows that the $19,000.00 proceeds were applied your balance owed to Huntington.
The remaining balance owed to Huntington as of this date was $11,664.36.
November 30, 2014 through January 20, 2015:
Huntington attempted to set up payment arrangements with you and [redacted] but we were unsuccessful.
January 21, 2015:
We were able to contact the co-maker of the loan, [redacted], and informed him that this debt has been charged off.
[redacted] would not discuss a payment arrangement and disconnected the call.
January 22, 2015 – September 13, 2015:
Huntington attempted to set up payment arrangements with you and [redacted] but we were unsuccessful.
During this timeframe Huntington assigned this account to [redacted] (Phone Number ###-###-####) for assistance in the collection of this debt.
September 14, 2015:
Apelles sent the enclosed letter asking you to notify them within 30 days after receiving the notice that you dispute the validity of the debt and asking you to make a payment in full or to contact them to make payment arrangements.
Please note that this letter asks if you dispute the debt owed to Huntington. This letter does not state that Huntington will not continue to collect on the balance owed.
September 28, 2015:
Huntington’s Customer Assistance Team (Liquidation and Recovery department) attempted to contact you to discuss making payment arrangements.
October 6, 2015:
Since a repayment arrangement was not made, Huntington used our right to Set Off your Huntington checking account number ending in [redacted].
Huntington debited $213.87 from the joint account that you share with [redacted] and [redacted] and applied the funds to the balance owed to your Installment loan account.
October 7, 2015:
Apelles sent the enclosed letter thanking you for the $213.87 payment and asked you to contact them to set up payment arrangements.
 
October 7, 2015:
Our records show that at 3:28p.m., [redacted] used our Online Banking Service to transfer $213.87 from the account number ending in [redacted] to the account number ending in [redacted].
Please note, as stated above, you and [redacted] are both authorized users of these accounts.
October 9, 2015:
[redacted] visited the [redacted] banking office and completed a $213.87 withdrawal to your joint account number ending in [redacted].
We have enclosed a copy of the checking account withdrawal ticket for your review.
Huntington used our right to Set Off your Huntington checking account number ending in [redacted] in the amount of $174.03 and applied the funds to the balance owed to your installment loan account.
Ms. [redacted], we apologize for any inconvenience that this matter may have caused. Since no Huntington error was found, a refund of the account set-off will not be offered. Please contact Apelles at ###-###-#### to discuss a repayment arrangement.
If I may be of further assistance to you, please feel free to contact me directly at ###-###-####7.  We appreciate your business and the opportunity to respond to your concerns. 
Sincerely,
Bob A[redacted]

I reviewed the response made by the business in reference to complaint ID [redacted] and find the resolution is satisfactory to me.
Regards, [redacted]

Dear Mr. [redacted]I'm writing to respond to your recent complaint filed through the Revdex.com ("Revdex.com")regarding a credit limit decrease on your Voice Credit Card. Huntington received this matter onJanuary 5, 201 6 for review.We have reviewed your concerns and found the following. Our system...

automatically monitorsyour Voice Credit Card for various criteria. Please understand your credit profile may berandomly reviewed by Huntington at any time after the opening of your card. As such, yourpersonal account history is reviewed periodically once the automatic review of you credit profilehas been completed in order to see if you are eligible for any manual overrides.Please understand, the review does not affect or impact your credit score, as the reviews areheld under a section on your credit report titled "Inquiries that do not display to companies (donot impact your credit score)."In your complaint you stated that this decrease was completed without prior notification, ourrecords indicate that a letter was sent to you on December 18, 2015, which detailed the reasonsfor the decrease. A creditor may suspend account privileges, terminate an account, or lower thecredit limit without notice. For your convenience, I have enclosed a copy of that letter for you toreview and keep for your records.Please know that a review of your account can be completed for a credit line increase after 6months of the change on your account. If in the future, you are interested in making thisrequest, please feel free to contact our Customer Service Center at ###-###-####. A reviewyour account will determine if a request can be entered, and if so, your request will be furtherreviewed by our underwriting department.I sincerely apologize for any inconvenience that may have occurred during this matter. Pleaseknow that your comments have been heard and forwarded to the Voice Credit Card ProductManagement Team so any necessary improvements can be made.Member FDIC @ " and Huntington are federally registered service marks of Huntington Bancshares Incorporated.If you have further questions, you're welcome to call me directly at ###-###-#### or toll free at###-###-####, extension [redacted], and I'll be happy to assist you.Sincerely,Jessica L[redacted]

Dear Mr. [redacted]:
I’m writing in response to your recent correspondence addressed to the Consumer Financial Protection Bureau (“CFPB”) and to the Revdex.com (“Revdex.com”) regarding, your installment loan number ending in [redacted] with Huntington National Bank (“Huntington”). Huntington received...

this matter on April 13, 2016 for review.
Please know that we have completed a thorough review of this matter. Through our research we found the following:
According to the information on file, on May 18, 2011 you purchased a vehicle at [redacted]. During that transaction, you opted to apply for financing, and were subsequently approved for a loan from Huntington National Bank.
For your records, we have enclosed a copy of your Huntington Personal Loan Agreement. All of the information about the terms of the contract was provided to you at the time of the purchase. By signing the loan agreement form which explained the terms of the loan, we accepted it as your acknowledgement that you reviewed the terms of the contract and agreed with them. The contract included the following section regarding a prepayment penalty.
“In return for the interest rate provided in this agreement, you agree to pay a
Prepayment charge if this loan is paid off prior to the final scheduled due date.
If this loan is not secured by a mortgage on residential real estate, the
Prepayment charge is the greater of $125 or 1.25% of the outstanding principal
balance at the time of payoff. However, there is no prepayment charge if we
receive the final payoff of this loan after the payment due date that is 6
payments less than the total number of payments due on the loan. For
example, in a loan with 72 monthly payments, there is no prepayment charge if
we receive the final payoff of your loan after the due date of the 66th payment”.
As stated in our April 13, 2016 10:35 a.m. telephone conversation:
• Your Huntington Personal Loan Agreement states that you agree to make monthly payments of $369.95. Once the account is paid down where a monthly payment cannot be made, and it is more than six months from the maturity date, a prepayment penalty is assessed.
• We explained that the account expects a payment to be received every month. Please know if you pay the account down to an amount that is less than a full monthly payment, the account would be subject to a late fee if the remaining balance (if less than a full payment) is not made.
• We agreed that we would review the telephone conversation to determine if you were provided incorrect information from our Phone Bank representatives.
• We explained that when an account has reached its maturity date or the account balance is less than the scheduled monthly payment amount, Huntington supplies a final billing statement. This statement shows a breakdown of the amount owed to the account as of your May 2, 2016 scheduled payment. The payment breakdown includes the principal amount owed, interest owed and other charges owed to the account. The other charges can include late fees, insurance fees, extension fees and a prepayment penalty if applicable.
• Please refer to your billing statement that you provided in your complaint for more details.
As stated in our April 13, 2016 4:13 p.m. telephone conversation:
• After reviewing the telephone conversations, we found that our Phone Bank representatives told you that the prepayment penalty was a valid fee and could not be waived. However, later in the conversations, when you asked if you could pay the balance down to a penny to avoid the fee, our representatives stated that you can but you would continue to be charged interest on the account.
• Due to the incorrect information provided to you by our Phone Bank customer service, we have waived the $125.00 prepayment penalty on your loan.
• We provided you a payoff quote as of today ($190.26 with $0.025388 interest per day after today).
Mr. [redacted], please know that we have discussed your comments at length with the appropriate level of Huntington management. Please know that your comments have been heard and we are using this matter to identify any potential coaching opportunities.
In regards to your comments about labeling the “other charges” in our billing statement letter, we appreciate your feedback on this matter and we have forwarded your comments to the appropriate parties for review for possible process improvements.
We sincerely apologize for any inconvenience this matter may have caused you. If you have additional questions regarding your Huntington loan, please feel free to contact me directly at ###-###-#### or at ###-###-#### (ask for extension [redacted]). We appreciate your business and the opportunity to address your concerns.

Thank you for contacting The Huntington National Bank (“Huntington”).  We are writing in response to the complaint you forwarded to us regarding [redacted] which we received on September 19, 2016 for review.Please accept this correspondence as our confirmation that we have completed a...

thorough review of this matter and have contacted [redacted] directly in order to provide our response.If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience.Sincerely,The Customer Advocacy TeamHuntington National Bank

Dear Mr. [redacted]
 
I’m writing in response to your concerns addressed with the RevDex.com (“Revdex.com”) dated November 14, 2015, regarding your debit card
linked to your checking account ending in [redacted] held with Huntington National
Bank (“Huntington”). ...

Huntington received
this complaint for review on November 16, 2015.
 
We apologize for any inconvenience that you have experienced
due to your debit card ending in [redacted] being closed on November 12, 2015, due to
a potential compromise.  We have verified
that Huntington mailed a new debit card to your address on October 5, 2015,
along with the notification of the potential compromise.  The notification stated that your debit card
ending in 3131 would be closed on November 12, 2015, by Huntington if you had
not already closed it by this date.
 
Per our conversation on November 17, 2015, we closed the
debit card that had been mailed on October 5, 2015, and rushed a new debit card
to your address at no cost.  We confirmed
that you received and activated your new debit card on November 19, 2015.
 
If you have additional questions, please feel free to call
me directly at ######or at #######, extension [redacted]. We
appreciate your business and the opportunity to address your concerns.
 
Sincerely,
 
John W[redacted]

Thank you for contacting The Huntington National Bank (“Huntington”).  We are writing in response to the complaint you forwarded to us regarding [redacted], which we received on July 19, 2017 for review.   Please accept this correspondence as our confirmation that we...

have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our response.   If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience. Sincerely, The Customer Advocacy Team Huntington National Bank       Tell us why here...

A representative called me and her communication was very poor. Instead of understanding what exactly I was asking and what my issue was she kept quoting the same scripted response and saying that they refunded me the return fee. My concern has still not been addressed. Because of this I have opened an account with another bank and will have moved my services by the end of the month
Regards, [redacted]

no response/letter received from Huntington National bank as of Thursday 05/04/2017.

Thank you for contacting The Huntington National Bank (“Huntington”).  We are writing in response to the complaint you forwarded to us regarding [redacted], which we received on August 30, 2017 for review.   Please accept this correspondence as our confirmation that we have...

completed a thorough review of this matter and have contacted Mr. Jason Mowry directly in order to provide our response.   If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience. Sincerely, The Customer Advocacy Team Huntington National Bank

Check fields!

Write a review of Kayga Electric

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Kayga Electric Rating

Overall satisfaction rating

Add contact information for Kayga Electric

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated