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Kayga Electric Reviews (851)

Called customer and provided the following information:*Advised customer that security investigations is requiring a police report in order to complete their investigation.*Advised customer that someone from security investigations will reach out to him on Monday 8/29.*Provided customer with contact information for the PRU.*Apologized to customer for any misunderstanding concerning this matter

if I call the number provided the customer service department cannot transfer me to the provided extension Is there another way to contact speak with the person at the bank? I.ea different phone number? Regards, [redacted] ***

Dear Mrs [redacted] : I’m writing in response to your complaint filed with the Revdex.com regarding your Huntington installment loan account number ending in ***It was a pleasure talking with you on the telephone and this letter is a follow up to our conversation November 13, 2015: Our records show that at 7:41am, you completed a $Speed Payment to your installment loan account ending in ***During this transaction, you selected check# [redacted] for a reference numberUnfortunately, due to a system malfunction, the confirmation number ( [redacted] ) was not provided to you Our records show that at 7:48am, you completed a second $Speed Payment to your installment loan account ending in ***During this transaction, you selected check# [redacted] for a reference numberYou were provided a confirmation number of [redacted] Please note that one of our safeguards to help avoid duplicate payments on our Speed Payment system is the reference numberSince you selected [redacted] on your first attempt and [redacted] on your second attempt, our system did not recognize that you were completing a duplicate transaction November 16, You contacted Huntington to notify us that two payments have been taken from your third party checking account Unfortunately, the Huntington Speed Payment system has a “One Way” authorization with Western UnionHuntington cannot electronically send a payment back to youPlease be aware that we have forwarded this concern to the appropriate level of Huntington management for a review for process improvements November 18, 2015: You contacted Huntington to notify us that you were charged $in third party overdraft fees due to the two payments taken from your third party checking account November 20, 2015: Huntington sent check number [redacted] in the amount of $via FedEx November 23, 2015: Huntington sent check number [redacted] in the amount of $via FedEx Mrs [redacted] , we sincerely regret any inconvenience that this matter may have causedIf you have additional questions, please feel free to contact me directly at ###-###-#### or Toll Free at ###-###-#### and ask for extension ***We appreciate your business and the opportunity to address your concerns Sincerely, Bob A [redacted] Huntington.com

Dear Mr***: I’m writing in response to your complaint filed with the Revdex.com regarding your Huntington installment loan account number ending in ***We have attempted to reach you by telephone regarding this matter, but have been unsuccessful Please know that we have completed a thorough review of this matterThrough our research, we were able to confirm the following information: December 22, 2015: At 12:pm, you contacted our Phone Bank Customer Service and selected to make a $Speed Payment to your installment loan through our Interactive Voice Response (“IVR”) systemDuring this telephone call you provided the following: • Amount that you wanted to pay • The routing number for Fifth Third Bank • The account number to debit Our IVR repeated the information that you entered back and asked you to confirm that the information was correctYou authorized the transaction and Huntington provided a confirmation number of [redacted] December 24, 2015: Huntington was notified by Fifth Third Bank that the account number that you provided to us to debit was incorrectWe reversed the $payment from the installment loan and a $Non-Sufficient Fee was assessed to your loan January 4, 2016: Huntington sent a late fee notice to that address that we have on file for you ( [redacted] ***, Louisville KY 40299-1281)We have enclosed a copy of this late fee notice for your review January 11, 2016: At 10:am, you contacted our Phone Bank Customer Service and selected to make a $Speed Payment to your installment loan through our Interactive Voice Response (“IVR”) systemOur IVR repeated the information that you entered back and asked you to confirm that the information was correctYou authorized the transaction and Huntington provided a confirmation number of [redacted] January 13, 2016: Huntington was notified by Fifth Third Bank that the account number that you provided to us to debit was incorrectWe reversed the $payment from the installment loan and a $Non-Sufficient Fee was assessed to your loan January 26, 2016: • At 10:am, you contacted our Phone Bank Customer Service and selected to make a $Speed Payment to your installment loan through our Interactive Voice Response (“IVR”) systemOur IVR repeated the information that you entered back and asked you to confirm that the information was correctYou authorized the transaction and Huntington provided a confirmation number of [redacted] Please note that since a payment was not made in December 2015, this payment was applied to the December 22, owed payment • At 10:43am, you selected to speak to a Phone Bank Customer Service representativeDuring this telephone conversation we explained that your last two Speed Payments were returned unpaid because an incorrect account number was enteredAt this time you requested to speak to a Phone Bank supervisor • Our records show that you were transferred to Donavan a Phone Bank SupervisorDonovan confirmed that the December 22, and January 11, Speed Payment transactions in the amount of $were returned due to an incorrect account numberDonavan then assisted you with completing a $Speed Payment for your January 22, owed payment and refunded one $Non-Sufficient Fee as a courtesy After reviewing the December 22, and January 11, Speed Payment transactions we have found that the account number that you provided us for the payments, was different than the account number you provided to us on January 26, December 22, & January 11, IVR Speed Payments: Account provided was XX7XXXXXXX January 26, IVR Speed Payment & Phone Bank Customer Service initiated Speed Payment: Account provided was XX4XXXXXXX Mr***, we have reversed one of the two $payments that you made on January 26, and backdated it to January 11, as a courtesyThis account adjustment has removed the day delinquency from your Huntington installment loanSince no Huntington error was found, no further adjustments or refunds will be offered unless there was a bank error If I may be of further assistance to you, please feel free to contact me directly at ###-###-#### or toll free at ###-###-#### (ask for extension ***)We appreciate your business and the opportunity to respond to your concerns Sincerely, Bob A [redacted] Customer Advocacy Team Huntington.com

Thank you for contacting The Huntington National Bank ("Huntington")We are writing in response to the complaint you forwarded to us regarding [redacted] , which we received on March 3, 2017, for review.Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our responseIf you have any questions, or need further assistance, you’re welcome to contact us at your first convenienceSincerely, The Customer Advocacy Team Huntington National Bank

Thank you for contacting The Huntington National Bank ("Huntington")We are writing in response to the complaint you forwarded to us regarding [redacted] which we received on April 25, 2017, for review.Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our responseIf you have any questions, or need further assistance, you’re welcome to contact us at your first convenienceSincerely, The Customer Advocacy Team Huntington National Bank

Dear Ms***: I’m writing in response to your rejection to our response to your rebuttal to the Revdex.com case regarding your Huntington Installment loan account number ending in *** In regards to the concerns mentioned in your second rebuttal, please note the following: • In the letters sent to you on June 24, and August 22, 2015, it asks you to respond promptly by sending a check or money order to a specific Huntington address or make a payment by phone with our Customer Assistance Team (Collections) ? Our records show that you did not send your payments that were more than days past due to the address provided and you did not contact us to make a payment by phone ? We have enclosed a copy of your June 1, payment for your reviewPlease note that this payment was sent to Huntington’s installment loan payment address and the date listed on your check is July 3, (days after the payment due date) ? We have verified that on September 4, you contacted our Vo [redacted] Response Unit (VRU) automated serv [redacted] and completed a $Speed PaymentThis payment was applied to August 1st(days past due), September 1st and October 1st loan payments • Your payment due date is the 1st of the monthThe dates listed on the letter refer to the Due Date of your past due paymentAs explained in the letter, it is possible to remit a payment past the due date but avoid having adverse information reported to the credit bureausTo clarify, this is the case for past due payments that are received less than days from the due dateUnfortunately, anything received beyond that timeframe is reported to the credit bureaus as a delinquent payment Please understand that while we regret that you are not satisfied, Huntington is required to report payment history accurately in accordance with the Fair Credit Reporting ActBased upon a review of your account history, we are reporting information correctly, and no updates will be made If I may be of further assistance to you, please feel free to contact me directly at ###-###-####or toll free at ###-###-####, ask for extension ***We appreciate your business and the opportunity to respond to your concerns Sincerely, Bob A [redacted]

Thank you for contacting The Huntington National Bank (“Huntington”) We are writing in response to the complaint you forwarded to us regarding [redacted] ***, which we received on May 31, for review Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our response If you have any questions, or need further assistance, you’re welcome to contact us at your first convenienceSincerely, The Customer Advocacy Team Huntington National Bank

The Huntington National BankCustomer Advocacy Team EA1W[redacted] *** August 9, [redacted] Huntington Case #: [redacted] Dear [redacted] :Thank you for contacting The Huntington National Bank (“Huntington”)We are writing in response to thecomplaint you forwarded to us regarding [redacted] , which we received on August 1, for review.Please accept this correspondence as our confirmation that we have completed a thorough review of thismatter and have contacted [redacted] directly in order to provide our response.If you have any questions, or need further assistance, you’re welcome to contact us at your first convenience.Sincerely,The Customer Advocacy TeamHuntington National Bank

Dear Ms [redacted] : The Huntington National Bank (“Huntington”) is in receipt of your complaint filed with the Revdex.com (“Revdex.com”) regarding your mortgage ending in ***First, please accept our apologies for any inconvenience this matter may have caused you I understand your frustration, and apologize for the inconvenience you were causedProviding you with an excellent Huntington experience is our goal, and we are disappointed when we fall short Per your communications with Jennifer T [redacted] with [redacted] , I confirmed that on December 11, 2015, via email, she notified you that a credit to your mortgage principle in the amount of $would be credited on December 15, The credit to your account has been applied to your loan effective December 15, If you have further questions, please call Jennifer T [redacted] at ###-###-#### or myself at ###-###-#### or ###-###-#### ext***, and I’ll be happy to assist you Sincerely, Casey JS [redacted]

Dear Mrs [redacted] I’m writing in response to your correspondence addressed to the Revdex.com (“Revdex.com”) regarding your installment loan account numbers ending in [redacted] and [redacted] with The Huntington National Bank (“Huntington”).Please note the following information and the following timeline of events::Pass-A-Payment:The Huntington has a Pass-A-Payment option that allows our customers to defer a loan payment.The rules to this loan deferral are listed in the front of your payment booklet that was sent to you when you opened this loanUnder “Here’s How To Pass-A-Payment® and Make it Up Later” it states: The following rules apply to Pass-A-Payment:· You may be eligible to use a Pass-A-Payment request any time after you have made months of timely and full loan payments within a month period.· There may be a deferral fee to process your requestThe amount of the fee is shown on the Pass-A-Payment requestYou are not required to send the fee with the Pass-A-Payment requestIf you do not send the fee with the request, we will deduct the fee from your next monthly payment(s).· In addition to a deferral fee, you will also be required to pay additional finance chargesInterest will continue to accrue on the unpaid principal balance.· Your Pass-A-Pay request must be received by Huntington on or before the due date of the payment you wish to defer.· All Pass-A-Payment requests are subject to Huntington approvalInstallment Loan Account ending in ***The collateral for this loan was a Volkswagen Beetle· On October 17, 2013, when Huntington received your request for a Pass-A-Payment, this account was days past due (due for the September 25, payment)Your request for a Pass-a-Payment was denied.· On November 25, 2013, Huntington received a $paymentThis was applied to the September 25, owed payment (After this payment was applied, this account was days past due).· On December 31, 2013, Huntington began the repossession processAs of this date, this account was days past due.· On January 8, 2014, Huntington received a $paymentThis was applied to the October 25, owed payment (After this payment was applied, this account was days past due).· On January 21, 2014, Huntington repossessed the Volkswagen Beetle.Please note that during this timeline, Huntington was attempting to contact you by phone and has sent collection notices to your addressSince you were unresponsive to discussing a payment plan, we exercised our right to repossess the collateral of the loan.· On January 21, 2014, you contacted our Auto Asset recovery department to discuss your options to recover the Volkswagen Beetle.Ø Huntington quoted $for the November and December owed payments, $repossession fee for a total of $1,You were informed that this quote was good through January 24, 2014.Ø Huntington would need proof of automobile insurance.· Huntington released the vehicle to you on January 21, after we received the proof of insurance and a $1,payment.Ø Huntington applied $to the November and December owed payments.Ø Huntington inadvertently applied the $repossession fee to the loanThis payment was reversed and paid to the repossession agency on February 21, 2014.· On September 25, 2014, Huntington began the repossession processAt this time, this loan was due for the June 25, payment (days past due)Installment Loan Account ending in ***The collateral for this loan was a Mazda· On October 17, 2013, when Huntington received your request for a Pass-A-Payment, this account was days past due (due for the September 26, payment)Your request for a Pass-a-Payment was denied.· On November 25, 2013, Huntington received a $paymentThis was applied to the September 26, owed payment (After this payment was applied, this account was days past due).· On December 31, 2013, Huntington began the repossession processAs of this date, this account was days past due.· On January 8, 2014, Huntington received a $paymentThis was applied to the October 26, owed payment (After this payment was applied, this account was days past due).· On January 21, 2014, Huntington repossessed the Mazda3.· On January 21, 2014, you contacted our Auto Asset recovery department to discuss your options to recover the Mazda3.Ø Huntington quoted $for the November and December owed payments, $repossession fee for a total of $You were informed that this quote was good through January 25, 2014.Ø Huntington would need proof of automobile insurance.· Huntington released the vehicle to you on January 21, after we received the proof of insurance and a $payment.Ø Huntington applied $to the November and December owed payments.Ø Huntington inadvertently applied the $repossession fee to the loanThis payment was reversed and paid to the repossession agency on February 18, 2014.Please note the following information regarding the claims made in your complaint:“Our car should not have been taken” / “we asked if our other car would be repossessed”.Please note that Huntington does not show a record of a conversation stating that the vehicle should not have been repossessed or a conversation stating that Huntington would not repossess your other vehicle (Mazda3)“Huntington took the March payment to pay the repossession fees”:As stated above, Huntington mis-applied the repossession fee to your loansThese fees were removed from your accounts and were paid to the repossession agencyHuntington received the March payments for both accounts on May 1, 2014.“Not releasing information”:Our records show that you were inquiring about the name of the vendor that Huntington uses to repossess your vehiclesHuntington canceled the investigation because we are not required to let you know who we have contracted to recover our property.“Huntington lost payments”:If you feel that Huntington has not applied the payments to your installment loan correctly, please contact me directly at ###-###-####We would be happy to review your payment history and payment receipts with you and make any necessary adjustments to your installment loan accountsWe have enclosed a copy of your loan payment histories for your review.Also, please note that on January 5, 2015, we received a $1,payment and on January 6, we received a $payment to the account number ending in ***Both of these payments were returned due to insufficient funds.“Conversation with Bob, Huntington Advocate”Our records show that on January 20, 2015, we spoke to the co-maker of these loans ( [redacted] ) to discuss his case filed with the Consumer Financial Protection Bureau (“CFPB”).In this telephone conversation we discussed the amounts needed in order to stop the repossession of the vehicles and provided the contact information for our Customer Assistance Team’s to discuss payment arrangements [redacted] stated that he was not sure when he could make another payment to either loan.Please note, at no time did we agree to reverse or refund repossession fees charged from the first repossession.“Charged Off Loans”Since Huntington could not obtain a payment arrangement with you, Huntington charged off the account ending in [redacted] on December 29, and charged off account number ending in [redacted] on January 28, 2015.Please note, when an account is charged off, the full amount is due and we will continue to recover our collateral for the loanHuntington will only accept payments to a charged off account when a payment agreement is made.Our records show that on January 5, 2015, you attempted to make a $1,payment to the charged off account number ending in ***Since a payment arrangement was not made, we applied the funds to your loan account number ending in [redacted] (which was past due and not charged off at the time this payment was received)On January 12, 2015, Huntington was notified that the $1,payment was returned due to insufficient funds Huntington does not have a record of a conversation stating that you can reinstate the loans by making payments.“Trading In the Vehicles”Our records show that on June 17, 2015, Huntington forwarded payoff quotes to a dealership (dealership name was not noted) Please note that you are welcome to trade these vehicles in, however the liens on these vehicles will not be released until the accounts are paid in full.“Payment allocation / fees”Your account is a simple interest installment loanSimple interest loans are processed as follows:· To determine the amount of interest that will be deducted from your next payment, the following mathematical formula is used:Interest Owed = Principal Balance x Interest Rate ÷ Number of days in the current year x Number of days since the last posted payment.· The interest owed is deducted from your payment firstThen any late fees owed are deductedThe remaining amount is applied to your principal balanceWhen the next payment is received, the same formula is used with the new principal balance· Using the formula above, if a payment is made before the due date, less interest is charged for that payment, more funds are applied to the principal balance, and the account could be paid off earlier than the maturity dateIf the payment is made after the due date, more interest is charged, and less is deducted from the principal balance; at the loan’s maturity date, more than the regular monthly payment may be dueTo discuss this matter further, please contact Kim Nickens (Huntington Liquidation and Recovery Department) at ###-###-####If you have any questions for the Customer Advocacy Response Team, please feel free to contact me at ###-###-####.Sincerely, Bob A [redacted]

[redacted] March 6, [redacted] Re: Revdex.com Case #: Huntington Case #: Dear Revdex.com/: [redacted] Thank you for contacting The Huntington National Bank (“Huntington”) We are writing in response to the complaint you forwarded to us regarding [redacted] ***, which we received on March 3, for review Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our response If you have any questions, or need further assistance, you’re welcome to contact us at your first convenienceSincerely, [redacted] Huntington National Bank

We totally disagree with Huntington National Bank’s response to our complaint and feel that the Bank is trying to again evade responsibility for failing to honor its commitment to meet the closing date (5/26/2015) as was promised by its multiple letters that we have already forwarded to Revdex.comThe Bank did not respond to our complaints of delaying the matter as outlined in items 3, 4, 5, and in our previous letter to Revdex.comWe assume that the Bank’s silence in this matter is an indication of its culpability in its deliberate delay tactics to increase the mortgage rate Regarding the discovery of a mold remover can, we explained to the Bank for the hundredth time that after the remediation of the mold, the owner kept one can in the basement for future use if necessaryThere is nothing wrong in thatThe mortgage officer, MrA***, tried to make a mountain out of a mole-hill with this issueIn fact, he assured us that he would personally visit the mold inspector (who had declared the house to be mold free) in [redacted] and resolve the matter as soon as possible; however, MrA [redacted] never visited the mold inspector As for the unsafe driveway, this is in our own handwriting to decrease $from the selling price of the house, which the seller did in the purchase agreement and which was enclosed with our previous letter to Revdex.com However, the home inspector who had inspected the driveway never considered it to be unsafeIn his report, which we showed to Huntington Bank & subsequently have forwarded a copy to Revdex.com, he mentioned that the driveway had only a few cracks in it – that’s allWe have enclosed a copy of the addendum with this emailWe would request that you specifically look at the date of the addendum, which is 4/6/Why did MrA [redacted] take so much time to raise the driveway issue? He raised the issue only a day before the closing date (5/26/2015)We believe he raised the issue at such a late stage to deliberately miss the closing date in order to increase the mortgage interest rateIt is equally important to note that MrA [redacted] made an appointment with the listing agent of the house with a bank appointed inspector to inspect the drivewayAlthough the listing agent waited for a long time in our property, neither the inspector nor MrA [redacted] showed up In its response, the Bank cites the requirements of the investor, Fannie Mae, which remains an obscure entity to usMrA [redacted] has said that U.SGovernment’s regulation against exposure to the borrower is limitedWe would ask the Bank to expose those apparently fear generating letters intended for borrowers from Fannie Mae to a Revdex.com representative who is handling this dispute We are senior citizens and would prefer not to drag out this issue for a long timeIf the Bank fails to submit the Fannie Mae letters to Revdex.com, fails to give a better response to items and in our previous letter, and does not respond to items 3, 4, 5, and from that letter, we will hold the Bank responsible for the delay and seek compensation for causing us enormous mental torture (fear of losing our earnest deposit & becoming temporarily homeless) and subjecting us to a great deal of inconvenience and harassmentWe would also request Revdex.com to publish our complaints in its website & record same so that future borrowers are warned and think twice before borrowing money from Huntington National Bank.Regards, [redacted] ***

Thank you for contacting The Huntington National Bank (“Huntington”) We are writing in response to the complaint you forwarded to us regarding [redacted] , which we received on September 7, for review Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our response If you have any questions, or need further assistance, you’re welcome to contact us at your first convenienceSincerely, The Customer Advocacy Team Huntington National Bank

Dear Mr [redacted] I am writing in response to your correspondence addressed to the Revdex.com (“Revdex.com”) regarding the placement of a stop payment to your Huntington checking account ending in *** Huntington received this matter for review on July 27, I apologize for any inconvenience this matter may have caused you Upon review of the account, we can confirm the following information: · On Saturday, July 18, you contacted The Huntington National Bank (“Huntington”) by phone and requested that a stop payment be placed on three (3) ACH (automatic drafts) from the merchant *** · Upon review of the phone call on Saturday, July 18, 2015, I can confirm that you immediately requested to speak to a supervisor and were not informed by our colleague that you could not place a stop payment · After verifying your identity, you were transferred to a supervisor that placed three stop payments for the merchant [redacted] in the amounts of $91.08, $and $ · The amounts of the stop payments were notated correctly and repeated for accuracy during the phone call · Please know that a stop payment is not guaranteed for the first hours it is placed upon an account o The stop payments in question were initiated on a weekend day, not a business day, and thus were not effective until Monday, July 20, · In accordance with the “Stop Payment Order,” which is part of your “Agreement and Disclosure of Account Terms and Rules and Regulations for Consumer Checking Accounts” (“Rules and Regulations”), You can stop payment of a check or similar paper item by calling us and following our proceduresWe are not responsible for stopping payment of any item if we have not had a reasonable time to act on your stop payment orderAlso, you must indemnify us and hold us harmless from any liability or loss (including reasonable attorneys’ fees) we have because we complied with your orderIf there is more than one account owner, any one of you may place a stop payment orderA stop payment order is effective for six months, but will lapse after days if the original order was oral and was not confirmed in writing within that 14-day periodOur acceptance of a stop payment order will not constitute a representation that the item has not already been paid or that we have a reasonable opportunity to act upon the orderYou may not stop payment on a money order or check (such as an official, certified, cashier’s or teller’s check) issued by us, or request us to stop payment if we have otherwise become accountable for the itemIn addition, you may not stop payment on checks governed by separate agreement, such as a check guaranty agreementFurther, you may not stop payment on an item after acceptance of the item by us · I have enclosed a copy of your “Agreement and Disclosure of Account Terms and Rules and Regulations for Consumer Checking Accounts” for your review and records · The returned item fees incurred on July and July 10, were due to the aforementioned ACH (automatic draft) transactions; however, this occurred prior to you contacting Huntington and requesting the stop payments be placed o There were two (2) additional returned item fees on July and July 23, respectively for the amount of $also from this merchant (***); however, this was not the amount of the stop payments you requested Please note the following regarding returned items fees: · Checks or internet (ACH) transactions written on your account were returned because there was not enough money in your account to cover the transactions when they were presented to us for payment · On September 9, you “opted out” of Huntington’s overdraft election service for all types of transactions; this means that if there were not sufficient funds for a transaction, it would be returned unpaid · If the transaction is returned because there is not enough money in the account to cover it, the transaction amount is not deducted from the account, and no overdraft occursFor example, a customer’s checking account balance is currently $50, and an item he wrote for $is presented to us for paymentIf we return the transaction instead of paying it, his account balance stays at $and there is no account overdraftReturned items are subject to a fee Please understand that Huntington has no way of knowing of any outstanding checks or ACH items, until they have presented for payment Keeping an accurate check register is the best way to avoid overdraft feesWhile our Voice Response Unit and Online Banking are helpful tools, customers are ultimately responsible for being aware of their current account balances and outstanding items · On July 28, 2015, the account was closed at a zero balance Based upon this information, and that the account is now closed, we are unable to provide any refunds related to this matterWe apologize that we are not able to assist you further with this concernIf you have any questions, please do not hesitate to contact me directly at ###-###-#### or ###-###-#### Sincerely, Casey JS [redacted] Priority Response Unit

Dear Revdex.com: Thank you for contacting The Huntington National Bank (“Huntington”) We are writing in response to the complaint you forwarded to us regarding [redacted] which we received on September 8, for review Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted our customer directly in order to provide our response If you have any questions, or need further assistance, you’re welcome to contact us at your first convenienceSincerely, The Customer Advocacy Team Huntington National Bank

They contacted me and we were unable to come to resulted to make both ends be satisfied I am rejecting this because they are still claiming that the loan is my for credit card consolidationHowever, the balance are my cards that they claimed were consolidated, still had a high Balance as I explained to themAll I want is the charged off to be returned to me and for it to be removed from my credit score and never be contacted by Huntington in regards to this loan again.once this is completed, I will be satisfied

*Advised customer it is at the banks discretion to allow an account to overdraft, where hour grace kicks inExplained hour grace to customer.*Advised as a one time courtesy, we will refund the overdraft fees totaling $to her account..*Apologized to customer for any inconvenience this may have caused

Dear Revdex.com/: [redacted] Thank you for contacting The Huntington National Bank (“Huntington”) We are writing in response to the complaint you forwarded to us regarding [redacted] , which we received on June 29, for review Please accept this correspondence as our confirmation that we have completed a thorough review of this matter and have contacted [redacted] directly in order to provide our response If you have any questions, or need further assistance, you’re welcome to contact us at your first convenienceSincerely, The Customer Advocacy Team Huntington National Bank Tell us why here

I never ignored their phone calls nor did I understand what was for They were cruel and didn't help me at all plus disrespectful to handicap and disabled Regards, [redacted]

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