Kia Motors of America Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We apologize for your concernYour case has been updated and someone on our team will be reaching out to you within the next 2-business days

We apologize for your concernThe population of a recall is determined with specific criteriaWe will have someone reach out to you and further explain

We have reached out to the customer for possible assistanceWe will be contacting the customer back in a few days after we perform research

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I reject the business response because I have contacted the Kia dealer which in turn advise me to contact the Revdex.com and that is what I have doneEveryone is is pointing the finger
Regards,
*** *** ***

Your case has been forwarded for reviewPlease allow 2-business days for a representative to reach out

We apologize for the concern & would like to gather more informationSomeone on our team will be reaching out to you within the next 2-business days

We do apologize for your concern and will have a representative reach out to you for possible assistance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved. Complaint #***Has been resolved promptly by KIA
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear I was told days ago that I would be contacted with an update in daysI have not heard a wordI'm not accepting until I get a resolution. ]
Regards,
*** ***

We apologize for your concern. We have notified your case representative of your complaint, and they will be contacting you to discuss further

We're sorry to hear about the concerns you are experiencingYour case has been reviewed & our original position still stands, therefore we are unable to provide assistanceHowever, we have re-opened your case & will have a representative reach out

We apologize for your concern. A representative will reach out to you early next week during business hours to discuss your case further. Thank you

We're sorry to hear about the concerns you are experiencingYour case has been reviewed & our original position still stands, therefore we are unable to provide assistance

We do apologize for the concerns the customer has experiencedWe have spoken with the customer and feel the concern has been resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not
resolve my complaint. For your reference, details of the offer I reviewed appear below
A representative from Kia contacted me as they said in their response, but they were unable to do anythingThey have forwarded my complaint to the local dealer, but I don't expect them to resolve this issue within the calendar day time frame given to me to respond to the Revdex.com
Regards,
*** ***

We apologize for your concern. We will have a representative reach out to you to discuss your case and provide further assistance

We apologize for your concern. We have created a case for your complaint and will have a representative follow up with you for resolution

The original owner of the vehicle is defined as the first retail purchaser or lessee of the Kia vehicle who takes first delivery of the Kia vehicle on its Date of First ServiceThe powertrain limited warranty is not transferable to subsequent ownersWe do apologize for your concerns but understand
your vehicle is outside of the warranty

We understand you spoke with your case representative earlier today & that the dealer you were working with was able to assist with resolving your concernPlease reach out to your case representative directly if you need any further assistance