Kia Motors of America Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Contacting me, which is their response, is not a resolution. My request was for a car that runs properly. 
Regards,
[redacted]

Our records indicate a representative spoke to you on 6/17/16.  If you have additional questions, please contact our call center at [redacted] and we will be happy to review your case with you further.

Your representative left you a message earlier today to follow up on your concerns. Please contact him directly at your earliest convenience.

Your case has been reviewed & our original offer still stands. Please reach out to your representative with further questions.

We apologize for your concern.  We will have a representative reach out to you today to follow up on your case and provide assistance.

We apologize for your concern.  We have created a case and a representative will contact you to provide further assistance.

We apologize for your concern.  We understand you have spoken with a representative who has explained Kia's position on this matter at this time.  If you have any further questions, please contact your rep for further clarification.

We understand you have been in touch with one of our case representatives.  Please review any concerns you may have with him, and he will be happy to assist.

Revdex.com:
No this is not true. I was told it was going to be escalated to National. No call or nothimg from them that I was suppose to get by this past Tues. Noone has called me si ce a week ago Thurs and it was Travis from consumer affairs for kia that stated national had 2-3 business days to call and nothing. Wvem the service manager never got a call. Problem ia a guy named [redacted] was suppose to call national with me and refused. A bunch of people know about the whole situation but refusw to call me. [redacted] Weida promised a call within 23 hours. They lie they dont want to be in trouble. They beat aroind the buah and lie. This is why Kia motors now needs to be involved. Dont pass it off to someone tbat has never even called me. They only want to deal with the motor issue nor everthing elae. [redacted] THE OWNER ANSLD KIA MOTORS NEED TO BE INVOLVED. THEY REFUSW TO CO TACT THE OWNER. NOONE IS DOING THEIR JOB BECAUSE THEY ARW ALL IN TROUBLE. SO I AM ASKING THAT KIA MOTORS CONTACT ME SOMEONE FRONT THE TOP I AM TIRED OF GOING THROUGH THE CJALHAANELS 100S OF HOURS AND ALMOST A MOBTH OF THIS IS ENOUGJ. IVEE THE PHONE THEY TELL YOU INE THING AND DO ANOTHRR. AT THIS POINT I DESREVE TO MEER SOMONE FROM KIA MOTORS ALONG WITH THE OWNER [redacted] NOONE ELSE BECAUSE THE ONES INBOLVED WILL NEVER LET ME TALK. THEY NEED NOT TO KNOW ABOUT A MEETING LIKE THIS BECAUSE THEY WILL STOP IT SO AFTER MWETING WITH ME THEN TALK TO THEM. KIA IS RESPONSIBLE TO MAKE THE CUSTOMER HAPPY AND RESPONSIBKE GOR THEIR CARS AND PROBLEMS ALONG WITH THEIR DEALERSHIOS. SO MUCH MORE TO SAY BUT THIS IS WHAT NEED LS TO BE DINE. KIA MOTORS TO CONTACT ME MEET IN PERSON ALONG WITH CONTACTING [redacted]. THEY BOTH NEED TO BE THER. ITS ALREADY ESCALATES TO CONSUMER AFFAIRS ONLINE AND TO FTC ALONG WITH Revdex.com. PLEASE DO NOT BLOW THIS OFF. PLEASE READ THE EMAILS THOUROUGHLY THAT WAS SENT IF NOT RECEIVED PLEASE LER ME K OW. THIS NEEDS TO BE TAKEN CARE OF SERIOUSLLY. SO I AM ASKING AGAIN LOOK AT THE WHOLE CONPLAINT AND DEAL WITH IT WITH ME THANKS
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

We understand you are currently in contact with your representative.  Please continue to work with him regarding your concern.

We apologize for the customers concerns and will have a representative reach out to the customer.

I told you I mad a complaint on [redacted] Kia. I am now making a vomplaint to Kia Motors. The complaint is so long because I have to keep adding more and more. Please forward the complaint I already wrote to Kia Motors! Lies decit, harrasment sales and kia consumers affairs. All I can try doing is...

seeing if I can copy and paste most of it but it shouldnt be that hard to send the original complaint to kia motors the case number is in this original complaint.

We apologize for your concern. We have located you case and updated it accordingly. Please allow 2-3 business days for a representative to be in touch.

We apologize for your concerns & have located your case. Your case representative will be following up within the next 2-3 business days to further discuss your concerns.

We're sorry to hear about your experience. It appears a complaint was filed with the district manager in regards to your concerns, but we will also have one of our representatives follow up with you within 2-3 business days.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  I will wait for the business to approach me with resolution.
Regards,
[redacted]

We do apologize for the customers concerns and left voicemails for the customer March 23rd and March 28th with no response. If the customer is still having concerns, please have them contact Consumer Affairs at 800-333-4542.

We apologize for your concern.  We will have a representative contact you to discuss your case further.

Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

This is not a legitimate response.