LeafFilter

I got LeafFilter gutter protection because I couldn't climb ladders any longer! I thought that a no clog guarantee would be great! the guards were great until the leaves started to come down! Many of my leaves are fine textured and just built up on the gutters. With hard rains the water just ran over the build up, making a mess under them! and channeling a hard flow of water under them! Now I'll have to hire someone to clean the buildup of leaves on top of the gutters! For me putting LeafFilter was a big waste of $6000.00! Sure wish that I could have that money back! I've got all kinds of better uses for it!

These gutters leak all over my covered patio. Installed in July 2023, had a small August rain and discovered several leaks. The company has sent someone out to investigate twice.

The first guy made some adjustments to correct the issues, but these adjustments failed. The problems continued.

October rain showers identified even more issues, which I also immediately reported to the company.

The second guy (a senior technician) came out in mid-November looked at the gutters and recommended removing the guard on top of the gutter. I agreed that was the right thing to do moving forward and asked how much of a refund I could expect.

Haven't heard a word since. Still waiting for a response from them, and in the midst of dealing with this issue, my wife passed away. Not happy and not in the mood to deal with people who won't honor their work.

This website won't let me upload videos of the water streaming off the gutter onto my patio.

The first snowfall since installation of LeafFilter has interfered with the operation of the snow melting system of my gutters. I had the snow melting installed to alleviate the problem of ice built up on my stairs and sidewalk, about 10 years ago. I am now back to the situation with ice build up on my gutters and dropping ice and snow on my steps and sidewalk. The plastic portion of the LeafFilter system is probably causing the problem. Do not install LeafFilter if you have a heating system on your gutters

We had a slick talking salesman come to our home on 9/22/23. Timothy Lower, I did not trust or like him immediately. I caught on to his B.S. the faster he talked, he pulled up an "invoice" on his cell, showing us how much he charged his own mother, but would give us a deal for $2,000.00 less. Right! Well, long story short, my husband thought this was the greatest thing ever, so...on 9/25/23 we had the gutters installed. On 9/26/23 we had a very light rain. The rain was so light, I had my phone in my hand filming around the house; water was leaking between the gutters and down the side(s) of the house the entire way around, never had water leak down the house before. So, we stopped payment on the check, and then we called customer service. They sent out the same 2 non english speaking installers..they called the OWNER, I spoke to the OWNER, named Victor on the phone, not one time did he say; we will get this fixed for you, I am sorry we installed this wrong, (anything most owners of a company would want to do/say in order to keep a good reputation). Victor's response was, it is installed correctly; there is nothing wrong with your gutters. So, the installers, squeezed some caulk or sealer between where the gutters and the edge of the roof. It did rain after this, and the only positive I can say right now, at least water is not running down under the awning of our enclosed porch. However, we still have streaks of dirt on the siding where rain is still dripping and running down. So, we will have to pay someone next spring to take a look at this mess and see what they can do. I would really like to warn people, COMPARE SHOP always! And, do not ever consider Leaf Filters, they are extremely dishonest from the salesperson all the way up and around. A bunch of liars and thieves.

I had a leaf filter system installed on my home a year ago and informed the installer of ice build up in the middle of the Winter of 2022 / 2023. It sounded like it would be addressed once things thawed but I never heard back so I contacted the local installer at 1653 St James Street again in Winnipeg Manitoba Canada and they sent out an installer to repair my gutters.

He removed all the ice and secured the gutter on the east side of my home which was full of ice on the south end of my home - even though the water should flow to the North End. The west side gutters are covered by trees so shaded and wasn't nearly as bad.

The tech cleaned out the ice and said his boss said there was no warranty since I didn't have ice jams!

Let me be very clearly home did not and never had eves so it never had ice Jams! I said to the installer how was I to know? I don't do this for a living - they do and NO ONE even suggested it and now I Am LIABLE?

I have video off one of my security cameras that would get blocked because of all the ice build up that started last year. I took a photo of the damage.

I also got ripped off! They charged me $5,968 dollars and my house is about 45 feet long on each side.

Prices show

LeafFilter Costs
Gutter guard systems can cost anywhere from $2 to $35 per linear foot. LeafFilter is one of the most advanced systems on the market and requires specialized installation, so average costs are between $10 and $35 per linear foot*, including materials and installation.

That works out to 90 linear feet or $900.00 to a max of 3,150 + tax. And they wrote down on the contract they removed the OLD GUTTERS and DOWNS?

Yes I want to be contacted by the Head Office since I request he call me or email me and he has completely ignored me.

This will not go away until it's fixed and I also wanted an explanation of why the cost was so high. There is an installer much closer to me plus I had a contractor look and this and said I got ripped off.

I purchased Life Filter Gutter Protection in February 1, 2019 for $5,473.00. The product seemed good quality with a limited lifetime warranty but as it turns out the warranty is a joke. It only applies if the water enters the gutter and then stops up the drains. There is a fine screen filter on the leaf filter that the water must flow through to get into the gutter but if screen filter gets stopped up the warranty does not cover this and lets water flow right over the top of the filter. This screen filter is very fine and clogs easy and the purchaser must pay a service charge of $95.00 at today's rate to have Leaf Filter come look at the problem.
It is my opinion that the warranty is misleading and makes the purchase of this product a scam and not worth the price. I would not recommend this product to anyone, so be cautious if considering purchasing this system.

I inquired about spouting thru Angi about 1 1/2 years ago. After inquiring, a few contractors reached out, including LeafFilter. The need was taken care of by someone else. But I keep getting robocalls from LeafFilter a full year longer than allowed by law to my number on the do-not-call list. And when I try to answer, there is never anyone on the other end. I just now called the number back and complained. The person answering actually tried to sell me their product even thought the call was to complain about their calls, and even though I told him that I didn't need any gutter now. I asked that they give me $10,000 which is far less than the $500 per call due. The guy finally just hung up and never asked what number I needed them to stop calling (I hope he at least assumes it is the number I called from and has it removed from their spam list). The calls with LeafFilter caller ID come from many different numbers. I block each yet continue to get many calls, each from a different number. Bottom Line - this outfit has extremely low moral and ethical standards. If they handle trying to sell their product like this, I cant imagine anyone ever wanting to do business with them.

They should not even have a 1 star rating. We had leaf filter installed 3 years ago as we are seniors and thought this would be a good thing instead of hiring someone to come and clean gutters every month. When they came to install, it was like 6:30 pm and had only a couple of hours to complete job which they had to finish in the dark. We have had repair man (different one each time) to come and fix problems. Every time it rains, they would always drip by garage, front door and patio. I do not know what they did but never got problem fixed and every time they came it was $105.00. About 10 days ago we had a storm move through and blew the screens off in 3 places. We found one screen but not the others so I called and they said they did not cover storm damage. They came because the filters were still leaking. The repair man fixed the one screen that had blown off but was going to leave and I told him he needed to cover the other two areas. He said he did not have any supplies to fix but found a spare screen and came back and supposedly fixed it. My son took a picture and the workmanship is horrible. He smeared caulk all over, a horrible job. Said the company had replaced with different screens and did not have supplies so older customers are just stuck. I would never reccomend this company to anyone. I do not know what their lifetime warranty covers, it certainly has not done anything for us.

The contractor that they had working for them did a great job.
The Salesperson was not honest. They gave an estimate of almost $10,000 and kept adding discounts when we said no. They finally came down to a price of $4200 and then told us not to tell anyone. I had a young man show up who worked for A-1
Gutters. He was honest, straight to the point and gave us a price which was the only price offered. His company did an awesome job. Any time you have a sales person show up and give you a long story and then make offers and call their manager, you should think before signing a contract and get another estimate!

I looked at all the pictures and adds. The filters were all parallel to the ground and looked really nice. When ours were installed they were at an angle and did not look good or $7000 worth. Wish I had read the reviews before buying. Looks like we should have held out for a lower price. Thought they were honest and gave us an honest price. After reading reviews looks like they now put filters in at an angle to help eliminate some other problem. For that $7000 I wonder how many years I could have payed someone to clean the gutters.

I was sold the Leaf Filter solution and had them install the gutter protection on April 14, 2021 It was almost $5,000 but the lifetime warranty felt worth it as I am aging and can't climb ladders. About 6 months after the install I haves them come back to fix a leak over my deck. It worked for about a year. Now, just over 2 years after install I have 3 leaks, both in the gutter seam. So I called. Now they want $95 to show up since it has been over 2 years from install. I am not throwing any more Mo way at this fraudulent system. It seems to allow gravely from my aging shingles through the grid. They are piling up on the seams and it leaks for days after any rain or heavy due. You are better off paying a local reputable person to clean your gutters each year. Don't buy their sales pitch. I am furiously frustrated. It's my fault. I never trust these things. This proves I should have stayed that course.

Leaf Filter out of Spokane Valley gave us a very spendy quote for installation of their gutter protection screens. Being new to the area and in our 80's, we weren't aware of their tactic of first quoting unreasonably high prices and then dropping their bid as soon as their target customer resists the quote. Our friends received the same pricy quote and immediately had it cut nearly in half by refusing the initial quote. When we called customer service to ask for a cost review, we were met by a belligerent and derisive individual who became verbally threatening and refused to connect us with any company representative. Our experience with Leaf Filter convinced us they are scammers.

I have lots of trees around my house, including pine trees, and I voiced my concern to the guy who came here to provide the quote. He said that they have a new and improved system and that pine needles wouldn't be a problem, and if they were, just call them and they'll come and clean them up at no charge. Well, they will clean them, but then charge you $100! This product was extremely expensive (almost $4k, with discounts!) just for the screen, I didn't need new gutters, just the screens on top. I'm in my sixties and paid the high price so that I wouldn't have to climb ladders anymore, but I'm still having to climb them. I've even cut trees and branches down, at my expense, to try to alleviate the problem, but it persists. The water just pours over the side of the gutters because they are so clogged (see attached pic). The company only cleans what gets under the screen, but that's not what I was told when I got the quote. I suppose it's easier to clean the clogs on top of the screen than in the gutters themselves, but in the corners where the splash guards are, it piles up quickly and is harder to clean, but again, I purchased this product so that I wouldn't have to clean them anymore or pay anyone to clean them. In my opinion, this product is not worth buying - it's a complete waste of money. And I wonder if it's damaging my roof since leaves and pine needles pile up and doesn't allow the water to go into the gutters properly...

I had this company install their filters in 2012, for over $1,300.00, with a 'lifetime' guarantee that my gutters will never clog. What they fail to tell the consumer, is that tree debris does not go into the gutter, but it remains on top of the guard, which causes overflow. Initially when this happened, and for a few years, I would call them for service to remove the leaf build up, and they would come out, and fix the problem at no charge. That all stopped, and with no explanation. They now want to charge $100.00 for every visit to unclog the mess ON TOP of the guards. How is this a warranty of overflowing gutters? It's not! The product is garbage, and I could have hired a handyman to add gutter guards for fraction of the cost. I have ordered an extension to my water hose, that has a curved nozzle on top, and I stand on the ground, turn on the water, and blow the debris away with the force of the water. Good-by to Leaf Filter and their bogus 'lifetime warranty'. Buyer beware - and find a good handyman for the install of guards and purchase a hose extension from Amazon or whomever sells them, and be free of the crooks at the top of the Leaf Filter corporation. As an aside, they lost in a Class Action Suit and had to offer a pitiful settlement of 'service' to the unsuspecting consumer that was foolish enough (me) to hire them.

You still have to clean off stuff that falls on top of of them. If leaves and other things like pollen, etc land on top of them they get plugged up and create a water fall effect right over the top of the gutters going right down to the foundation of your home.

I am almost 80 years old and a widow that is not rich. I paid the entire price they told me to install the gutters. The gutters have water gushing out of them if it rains the least bit hard. I have shrubs coming up underneath from all the water. I have to put metal cans out there to catch all the water and then use small buckets to empty them. I am recovering from a broken hip but I can't afford to have someone do all the work every time it rains. I have called them and a Tom Mullins from their company came here and cleaned the gutters and then told me I would have no more problems. It wasn't 2 weeks after he left that we had a fairly large rain. It poured out of the gutters and onto the ground below. I have the metal cans back out. I made a video of all the rain gushing out and sent it to Mr. Mullins. I have not heard one word back. I think a company should stand behind their work. I can't believe BBB gives this company an A plus rating. Who protects the public from shoddy work?

I contacted Leaf Filter the first week of June, via the Internet, about getting my gutters/fascia replaced.
I was contacted over the phone and set an appointment for an estimate on 06/08/2023.

Kyle was the rep who showed up. Gave a great presentation, and took all the measurements of my house.

We discussed options, and he gave me a quote for all my fascia board getting replaced, and all new gutters.
It was 328’ of fascia and 400+ off gutters. With Leaf filters installed, it was close to $15,000. $7000 of that price was the cost of the fascia.
I declined the leaf filter and just wanted gutters and fascia done. He came back with a price of around $11,000…. But if I chose to get it done in the next 2 weeks, he could do it for $8500.
I agreed. I signed the installation contract.
He checked with the install group, and he had me scheduled for Monday 06/12/2023. He said he would notify me of the installation time in the next few days.
Kyle texted me at 5:12pm on Saturday and confirmed the start date of the installation would be 06/12/2023. He said it would take 2-3 days, due to the fascia replacement.
Great. I took off work on Monday, so I could be home for the installation…As required by Kyle. I rescheduled all other activities that were on Monday and moved them to Friday.

06/12/2023 – I contact Kyle @ 10:44am, because the install crew had not shown up, or called…..He said he was with a client and would get me an eta. I waited till 12:00, and still no response from Kyle.
I called the 800 number listed on the contract, to get an ETA on the crew. The lady on the phone told me she had the install contract, but had NO install date listed on it…..I was very frustrated….She said the next available day would be Friday… I took it because I needed new gutters. My wife now had to change her schedule, so she could be home on Friday for the installation. I could not be there, because I now had a full day of work scheduled on Friday.

06/14/2023 – Tuesday @ 1:12pm. Leo from Leaf Filter contacts me and confirms my install date. He also asked why I wanted all my fascia replaced. He said I probably didn’t need it all replaced. I told him I had a few rotted-out corners, and some rot along my dormers. I asked if he could come by on Thursday (06/16/2023) to look at my fascia. He said he would stop by Thursday, afternoon/evening time, to make sure I am getting what I need.

06/16/2023 – No Leo. No one shows up to look at the house.

06/17/2023 – 8:00 am. Maldonado Gutters shows up to install the gutters and replace my fascia. Apparently Leaf Filter contracts with other gutter companies, to install their stuff…..Kyle NEVER said anything about that.
Jose asks me about replacing all the fascia… He talked to Leo, and we agreed to replace the fascia that they feel needs to be replaced. They won’t really know how much fascia to replace until they pull off all the gutters. Jose also asked about Down Spouts. I initially declined downspouts, but Jose said my current downspouts were not in good shape, and wouldn’t match up to the new gutters. I told him to replace the downspouts also.
I asked about getting an updated price/contract, he mentioned Leo handles that. No contact with Leo/Kyle, or anyone from Leaf Filter about these changes..
I left @ 9:30am, to go to work.
5:23pm – I get a phone call from my Wife. She said the gutters people are done, and they want to get paid. I asked her to walk around and make sure the work was done. She told me they replaced all the gutters and downspouts….But they didn’t replace much Fascia. I asked her how much fascia. She talked with Maldonado Gutter guys, and they said they replaced 32’ of 2”x6” fascia, and 32’ of 1”x3” fascia. Total of 64’ of fascia.
Ok. I then asked how much do we owe them? Maldonado Gutters said we owed them the contract price of $8500….and to make the check out to Maldonado Gutters… I said, “ABSOLUTELY NOT!”
The original contract had 328’ of fascia, which was 70% of the cost of the contract. Since we cut 80% of Fascia, figured the price would drop by a lot. I didn’t get an official quote on the repairs before they started, because he could not give me a quote.
Maldonado Gutters contacted someone at Leaf Filter, and I got a call from Kyle @ 5:51pm. He told me we needed to pay the contract price. I said NO. I told him the contract had 328’ of fascia, and only 64’ was replaced. I told him I needed a revised invoice, with the work that was actually completed. He asked if I could just pay the contract price, and work out the pricing stuff later. I said, “ABSOLUTELY NOT”. What kind of scam is he running? Kyle wants me to pay for work that was NOT done, and try to get my money back later. He asked me why the job changed from the original contract. I told him Leo, from Leaf Filter, contacted me. I told him Leo prompted me to not change all my fascia. Kyle was upset, and told me all changes were supposed to go through him…..I told him I did contact him on Monday, and he never called me back.. I also told him, Leo, from Leaf Filter, recommended I don’t’ replace all the fascia. Leo never said anything about needing a new contract, or revised pricing….
I told Kyle I needed an invoice, with the breakdown of the work completed. He said he couldn’t do that, he would just give a new Price, but no explanation of the costs. He also said he was on the road, and couldn’t get me the revised pricing until tomorrow. I told him I would pay him when I get the revised invoice….Whatever day that is.. He said he would contact the install crew, and try and get an invoice generated.
6:03pm – Kyle texted me a new price for the install stuff. $7549.00.
I just finished working for the day, and I was heading home from Round Rock.
6:34pm – Leo, from Leaf Filter, calls me. He told me I needed to pay the install crew, so they could go to their next job. I told him I needed an invoice, with the breakdown of the costs for the installation….The numbers Kyle texted me did NOT add up. Leo told me I would not get a new invoice or contract, just a price. I told him I would NOT pay Leaf Filter until I received an updated contract with the pricing for the work that was completed. He got angry. He said I would have to work out payment with Kyle, and then Leo hung up on me.
7:30pm – I got home, and inspected the project. The gutters looked great.
7:39pm – Kyle texted me a screenshot of the final price. $8882. More than the original price, and with a lot less fascia. That is also more than the price he quoted me 1.5 hours earlier, via text.
7:48pm – Kyle called me. He told me a representative from Leaf Filter would come to my House on Monday, and go over all the pricing. I told him that would work, and I would pay for the gutters at that time.
Monday 06/19/2023 – 1:54pm – Leo called, and said he would like to come to my house and discuss the payment this week. He was told to set up an appointment, anytime after Monday….. Of course, Kyle told me they would be at my House Monday afternoon….
Wednesday 06/21/2023 – 10:37 – Leo called and said he is in traffic, but on his way to my house.
12:00 - Sat down with Leo….Expressed my frustration, and how pissed off I was. We settled on a Price of $6400….and parted ways. The Gutters installed by Maldonado Gutters are great. They have already been through 3 torrential downpours, and performed flawlessly.

Summary: Gutters = Good, Leaf Filter the Company = Horrible.

Bradley – Liberty Hill, TX

VA Seniors in need of help.
This has been a nightmare from day one which still continues. With this company the customer is always wrong it seems. We where blindsided and not informed about the product or the prices or other options to choose from. This is the first and last written communication we had whit LeafFilter without a resolution:
1
Send Us a Message 5/30/2023 10:11:22 PM
Service Issues X

On May/18/23 your salesperson who was not very informative about the product, presented me a folder
demonstrating the product that was going to be installed and included the filters. On May/26/23 the
gutters where installed. Upon the completion I notice that the filter where not installed. This feature was my main interest on this product. I have made several attempts to resolve this issue and I have not received any response. I'm asking for the missing filter been install. Thank you for the assistance in this matter.
Respectfully
Harold Santiago

2 61123
Hello Mr. Ryan. I hope everyone there is well. My wife and I don't feel good because of this bad treatment you and others have given us. The day they installed the gutters we noticed that they did not have the filters we bought. It was never discussed with the seller or in the contract that the filters would not be installed. That same day we contacted the seller who treated us arrogantly and asked us for more money for the filters.
We talk to the seller and you and ask you to cancel the business even though we put a down payment. You said they were going to remove the gutters and we agreed to remove them. For that you said you would call a manager to coordinate the process. To this day no one has called us. Suddenly we received your letter informing us that you and Leaf filter apparently want to sue us? This is what you wrote: "Please respond within three days to avoid further action".
To this day we do not know the price of linear foot, or how many feet were installed? Apparently to me that you are taking advantage of the fact that we are sick senior citizens and want to crush us.
The commitment you made was that they will remove the gutters and we agreed, when are they going to remove them? Thank you.

Respectfully
Harold Santiago. 61123
Order number: FRT12043

Had Leaf Filter installed. After first rain noticed leaks. Called and scheduled repairs. No one called or showed up for the scheduled appointment. Called again and rescheduled. Someone came out this time. Next rain leaks still existed. Called again and scheduled a new appointment. No one called or showed up for the scheduled appointment date. Called again and they confirmed that I was on the schedule and didn't know why no one showed up. They would call me back. Been 4 days, no call.

You wrote a review for LeafFilter Gutter Protection 49 minutes ago
1.0 star rating4/21/2023
We recently moved to Florida and my husband looked up 3 gutter places for quotes. A woman came over and did an estimate for us. Her name was Julie Huynh. She was a sales gal for the company. She was very nice and very knowledgeable about the product. My husband asked for her "BEST PRICE". She quoted us $20,000.00 on a one story 2300 square foot home. We just about died! That was way out of our budget. When she realized our shock, she threw in an AARP discount knocking 10% off. Then another discount knocking another 5%. Anyway, long story short, she reduced the price 3 times! We still said no, she got on phone with manager and asked for a "special discount", and said if we did this today she could go even lower. We were not ready to do today, and told her that. She got even more pushy and said well I can't guarantee price if no contract today. My husband asked her to just estimate front. While she was out there I called a friend in same neighborhood who did this last year for 6500.00. She wanted to know who they were and what street on, we did not give that information. At this point she was ready to match that price ! On the front she estimated 4915. then dropped to 3915, for roughly 80 ft of gutter. She was the most unprofessional pushy sales person I ever met! And who starts at 20,000 and ends at 6500? What a horrible way to do business! Today we are having whole house done for a bit over 2000.00. Get other estimates before you go with Leaf filter! Other companies do the same type of work for way less! They should not be in business!