Legacy Restoration

Excellent job!!!! Crew show up on time and the crew of 10 men went right to work. Great work ethics and showed real concern for our safety during the job. Their clean up was amazing. I couldn’t find a nail after walking around our house several times. Zack kept us informed in all phases of this process. Great customer service!!!!

I was very impressed with the professionalism of Legacy Restoration. Zach G (service representative) came to our home and handled everything with ease. Our roof was done within 5 hours, no messes, done extremely well and passed inspection / up to code and a job well done. Thanks for the excellent work, my home is secure and looks great.

I'm beyond pleased with the great work of our roof that was completed by Legacy Restoration. My husband and I can honestly say that this is the best roofing company. The work was completed in a timely manner (5 hours), the roof is up to code, our home is now safe and secure against the elements. We highly recommend Legacy! Thanks for a job well done.

We had seen Legacy out in our neighborhood and decided to give them a chance. We saw a few other companies in the area that seemed to take a long time but Legacy assured us out house would be done in one day. Dan H. was our sales rep and he was great to work with. He handled proceedings with the insurance company and was at our house the day of the roof replacement. Our roof was completely done in 7-8 hours and that included set up and cleanup. Legacy handled the code inspection as well and we now have a nice, new roof that was also improved and brought up to code. The whole process was easy and I would recommend Legacy to anyone, you won't be disappointed.

I signed a contract with Legacy Restoration back in July 2017. They re-roofed my house in the fall but did a very hackneyed job involving a crew that left nails in my driveway, gutter screens bent and poorly placed leaving the bottom shingle edges all wavy and dents to my cupola. Then they sent a crew to reside my house in February but changed the date 3 times and had the sub-contractors show up on the wrong day and wake me up (I work 3rd shift and sleep days). Then that same crew left a crack and a hole in my other siding. When I didn't return a call to my salesman Brandon *** within 5 days. He got upset at me for texting him back about how busy i'd been and said "I was rude" and he now considers "the job complete". I still have unrepaired damage to my siding done by ***, the Legacy Restoration sub-contracting crew. A bill that is for more than the agreed upon price and less work done than we believed would be done.

Taylor *** of Legacy roofing is the person I dealt with. He is very pleasant young man and he acted in a professional way. He knew the business very well and was able to answer all my questions. Talking with him was a positive experience.

Good company to work with from start to finish. Not pushy, very professional. The salesman (Zach) was very knowledgeable. The materials were delivered one day and the work was finished the next day before 3:00 p.m. They have a large work crew, with good clean up. Zach followed up after the job was completed to be sure we were satisfied. The roof looks great.

Rick and his crew were amazing to work with. He let me know what to expect up front and the crew was wonderful! They got done quickly and cleaned up everything! Would definitely recommend them!!

Legacy Restoration went above & beyond!!! Very happy! Thank you!

Legacy did a great job on my roof and it looks wonderful. They also arranged for removal and reaattachment of my solar panels.

VERY PROFESSIONAL AND EXCELLENT COMPANY! They came in a did a great quality job in a timely manner. New roof looks amazing, all done with insurance in less than 3 weeks! We are very pleased with the helpful attitude of everyone on this team.

I highly recommend Legacy Restoration for all your restoration projects. They were both professional and helpful through the whole process. Our new roof and paint job on the house look great. We appreciate Rick Vining for all his hard work, communication and prompt service. He met all of our expectations and enjoyed working with him. It’s hard to find an honest, hard working company in this type of industry. Thanks again!

We worked with Legacys agent Zach G to do a complete roof replacement. They did all of the leg work, meet and worked with insurance, came to our home to pick shingles. This was such an easy and hassle free experience. They addressed all of our concerns quickly and professionally. We had material delivered on Tuesday and they finished with a large crew the very next day. ZACH then came by to check out the house and make sure we were satisfied. They are a fantastic company.

It was a positive experience. Every supervisor and salesperson (Joey) we had contact with was great.

I have been dealing with Legacy Restoration since April 2017, due to hail damage on my dwelling. They did a sub-par shingle job, and had to come out many times to fix issues, with poor response. The original bid was for $16,xxx and now they are charging me $24,xxx. I have currently paid them $16,xxx. They invoiced me for the $24,xxx before the City of Hutchinson approved the work, as they had issues with the workmanship that they demanded to be corrected before signing off on the inspection.

Now that all issues are resolved, expect for one issue, I have reached out to them several times (email, text, and voicemail) to setup a meeting to address the billing discrepancy and to settled this once and for all. They will not call me back or write me back, and have now had their lawyers send me a letter with intention to put a lien against my dwelling.

This has been handled very poorly by Legacy, and I am in need of some resolution other than just handing them a check for $8,xxx.
Please help, call them, offer mediation?
I would love to have this resolved ASAP. I have pages of written communication to backup all of my statements.
Now they lawyer will not return my calls either. Very frustrating!

Thank you for any help that can be provided!

Regards

Horrible experience. After the recent hail storm we hired Legacy to repair our roof and gutters. Our project manager promised a timely repair and quality work. Three weeks prior to the repair our project manager quit stating the company was not well managed. This was AFTER we had already signed a contract and gave them a hefty deposit. Fast forward to the day the roof was to be replaced, they placed the shingles and other supplies directly in front of our garage making it impossible to park in the garage. The crew was very careless of where they were throwing the shingles during tear off and I found numerous shingles days later in our garden, plants and bushes. We also found over 100 roofing nails on our deck, side walk and grass areas around the house all in plane sight and in high traffic areas. The gutter crew was sloppy and messed up the installation. We had another company come out and look at it and they were shocked with how poorly it was installed. We had to call numerous times to try and schedule to have them come out and fix it. Numerous times they said they would be there and did not show. Overall it took almost a month for them to repair their mistake. Very disappointing.

After my previous negative review, Legacy has made a gracious attempt to try an right the wrong. They sent a more experienced crew out to fix our gutters and they now are installed correctly. We were told that the sub-contracting crew that we worked with will not longer be subbing for them and they apologized tremendously. We are still in the process of working with our insurance company to finally finish the project, but the end is in sight. The management team of Legacy is respectable and have done everything they can to fix the mistakes.

New roof and added gutters, the whole process was handled with professional standards. Branden was fantastic, he really knows his trade, and great communication, which put us at ease, and we did not worry about a thing. Our new roof pops!

Very happy with the roofing and gutter replacement done on my home.

Paul V and Rick vining were very professional. They understood my budget situation. They are both awsome!

So pleased with Legacy Restoration, LLC! Our roof is beautiful. Everyone is easy to work with and very nice. Thank you!