Lil' Pretty Peach Boutique

I ordered and paid for the item in April 2019. There was a long turn around time. In October 2019 I contacted a Taylor Tots about not getting the item. The business told me they would get another item sent from their supplier that night. In December the business told me they have the item I ordered. The business has not responded to any of my emails since then and I still have not received the item I paid for or a refund.

I have 3 orders from as early as May, 2019 that I have not received. I contacted the business owner multiple times and have been told that refunds have been processed. I have not received any refunds. I cannot dispute with Paypal as the timeline is out of date. I can no longer get anyone from the business to communicate with me.

I never had an issue up until I never received an order I placed back in June 2019, I emailed multiple times to which I got the responses”we are sorting through them” “they are shipped” etc I never received anything months later and so I emailed again and she responded”you should have received that, I can send it out right away or give you a bigger size or refund etc I’m sos sorry”.(beginning of November) To which I opted for a refund and she said she sent it on PayPal and I never received it, she then went on to ignore all my emails up until the beginning of January when I requested through PayPal a refund. She selected “goods and services” when REFUNDING me so PayPal would take a percentage of the refund I received. Directly after sending the so called refund she blocked me and for some reason my husband on all social media.
She ignored my emails still then finally responded today January 28th that my full refund came out fo her account that I would need to take it up with PayPal about the fee she caused and that I made a comment on social media supposedly that got me blocked. (Stalker much!!!) No explanation for my not even relevant husband being blocked. I have all the email and screenshots from PayPal to prove. If it would allow me to give zero stars I would.

She sells items and claims to have it sent out within 10-12 days but that is far from when she actually does. For example I purchased 3 pairs of leggings on October 22nd. I received An email at the end of November with a tracking number. The label was just created and never dropped off at the post office. After emailing December 8th and never receiving a response a week later I filled a Pay Pal claim. It stayed open until December 23rd when she actually mailed the package. Worse business I’ve dealt with.

I have 8 invoices that I have been emailing for months for updates on statuses, shipping, and refunds.

I get a couple emails that don't get follow through or resolution then no replies. I have been contacting this company for MONTHS with TONS of emails. Promised refunds and see nothing.

Products from the 8 invoices I have detailed total $166.25. Also a VIP "Membership" that turned out to be useless for $12.

Purchases run from 6/3/19 to 10/7/19.

Great shop, friendly staff, great quality, and receive all my items in a timely manner. Recommend this company to everyone I know.

If I could leave 0 stars I would. At first I loved this company. But, after not being sent an item and the lack of response from Jennifer I finally had to go to my bank to get my money back bc she refused to respond to my emails. I would not recommend doing business with Taylor Tots.

I have emailed multiple times. I have an email from her saying she will not be sending any of my items because she does not have them. I asked about a refund and she has ignored me for the past month. I want my product or my money back and she refuses to do either one.

I ordered childrens clothing from Taylor Tots over the course of 2019. Some orders were filled and others were not with the knowledge they would take some time. After January 1st I requested and was promised refunds for 12 unfilled orders. I was refunded 2 orders and then deleted and blocked from the group. Taylor Tots still owes me 161 dollars for 10 unfilled oreders.

I ordered a ready to ship JoJo set for my daughter. It came quickly and is even more beautiful in person. She loves it!! We will continue to buy from Taylor Tots!

Worst customer service I have ever received. They promise your products by a certain date and three months later nothing!!

I ordered and paid for a cheerleader uniform for my daughter in June 2019. I was supposed to receive the item in 8 weeks max. When I still hadn’t received the item in October I started emailing Taylor Tots. This is the only way you can communicate with them. They did reply and say the item was in, but they were still sorting . So I allowed some time for that. I emailed again and was told she thought they shipped it but didn’t have a tracking number, so they’d ship one out ASAP. Still nothing . So I asked for a follow up again , they stopped responding. They led me on just long enough for it to be 180 days after the *** transaction so I could no longer dispute the transaction. Now they have blocked me from their page.

I have made several purchases with the company over the last couple of years. Last year starting around late summer early fall I started noticing I was not getting items that I had paid for. I have contacted the seller on several occasions about these items and either received, I will get that out to you tomorrow (which didn't happen) or received not response at all. This company is currently holding $223.25 of my money for items purchased. I have

I have ordered more than 25 items from this business and did not receive all of them. I emailed and would get the same responses like "Everything is in we are working on sorting and shipping" sometimes I would even be given a round about time frame for items to be shipped.like "we should be caught up on all orders by the end of the week". Was promised refunds that were never received. Because of this promises that that things were in and that they would be caught up in the next week or so I waited. And waited and waited until it was to late to file paypal claims on all items. I did receive a refund on 2 items and thought a third one but the owner put tracking from another package on the third item so that it looks like I received it. Items I did not receive include... Dumbo set, 2 ruffle jackets, Boo dress, Forky outfit,Teal pumpkin raglan and dress, 5 of the Meet me at that pumpkin patch shirts, thats the ones I remember off the top of my head. The Forky out fit shows tracking but we recieved Grinch pjs in that package. I emailed her about that and she never responded. I have all emails between the owner and I am I have the listed items I was waiting on in the last few emails. She wants to drag you along so either you forget that you ordered or it becomes to late to file a paypal claim. When I filed the paypal claim she put tracking of another package in one not recieved so I was unable to get refunded that. I just want all my orders not received refunded. Now she won't respond to email after blocking my from the facebook page for filing a paypal complaint

I am owed $36; I ordered several items and never received them. I have been lied to and told several times that my refunds have been issued through ***, but they have not. I have emails to prove this.

I ordered a dress and a shirt from the company, but never received the shirt. I would like a refund for the shirt. It was a grinch raglan ordered and paid for on June 18, 2019. I received the dress on December 23, 2019, but not the shirt.

is a liar and a ***! She does not run her "business" ethically or treat her customers like human beings with feelings. She has stolen over $150 of my hard earned money from me after I had ordered multiple clothing items from her. She promised she would send them out to me immediately but never did. She also sent incorrect sizes and orders with missing items. She guaranteed that she would resend the missing/correct items/sizes but never did, then refused to resend the correct sizes after the items were sent back at the buyers (my) expense saying I had already received my items. After multiple contacts with her, she guaranteed me that she would refund me through PayPal. This also never happened. She treated me like I was ignorant by telling me that PayPal transactions take several days to go through. Which is not the case, they are almost instant. She however continued to guarantee me a refund that never came. After which she stopped replying me to my emails, began deleting my comments that were posted on Facebook. Once I filed for a refund on PayPal, she immediately (within five minutes) deleted AND blocked me from the Taylor Tots page where no contact could be made with her. She lied to PayPal saying that the items had been sent, however; tracking numbers could not be produced. *** closed her store front on January 11, 2020, which is another alarming sign that impending failure of this so called "company" is happening. Don't forget this is exactly what happened to the online "businesses" *** and ***.
All items that she is marking up two to three times the price and selling on her online "store" can be bought through actual businesses like *** and *** for much less. They ship and arrive much quicker, you don't have to wait a year to get your item and size up two to three sizes with the fear your child will out grow it before you get it. They will actually replace or refund money lost or unreceived items. STOP BUYING FROM THIS CONARTIST! STOP risking your hard earned money on the chance you may get your item.
DON'T BUY FROM TAYLOR TOTS!

I love their selection and their pricea cant be beat! They are very professional and very personable which is amazing, considering the size of the clientele! Great shop!

Beautiful and affordable children’s clothing! My favorite online boutique for all 3 of my girls. Friendly staff always there to answer questions in a timely manner.

They do not send your products in a timely manner and sometimes you never even receive the product at all. I have had several items that took a year to recieve or even get a response to send me a refund. I have one final product I order 7 months ago and still have not recieved it. When I contacted the seller they refused to give me the refund and the blocked me from the business page and will no longer answer my emails. I would suggest never to buy anything from Taylor tots.