Lil' Pretty Peach Boutique

I had to file *** claims on 7 different purchases from June through October yesterday evening after having emailed her since September with no resolve. In response to my *** claims she entered tracking numbers from other purchases where I did receive my products. I have had to now call *** and have them reopen the cases and email them the proof that the tracking was falsified. Turnaround times on items purchased in June through August was listed as 4-6 weeks. Beginning in September, everything was supposed to be listed as Ready to Ship with a turnaround time of 10-14 days. Not one single purchase was ever received in the indicated turnaround time.

I was in their business page and was removed for asking about unsent products

I have ordered numerous times from this business. I have orders from October of 2018 and January of 2019 that I paid in full and never received my products for. There was a third as well, and when I emailed regarding my missing items I received a refund for only the third order (the one that was still within timeframe to file a claim with ***) since then I have emailed multiple times without receiving a single response, and have not received refunds or even reasonings for my missing items.

I first contacted "Jen" from Taylor Tots on May 20, 2019 concerning items that were ordered in February that I have not received. She stated the items were either still on their way to Taylor Tots or that they were in. Since then, I have emailed several times (7/31, 8/16, 8/22, 10/21, 10/25, 10/28, 10/29, 11/1, 11/5, 11/11, 11/19, 11/21, 11/22, 11/25, 12/2) asking about these same items, and others that had been ordered and never received. I finally asked for a refund for the items, which totaled $115. After several requests, she finally issued a refund for $10, which is the cost of one of the items I asked her about. However, I am still owed the remainder and she is no longer answering my emails.

I used to really love this company, they provided cute clothes at a great price. However, in early October I ordered two outfits that were supposed to ship within 10 days. One was a Thanksgiving outfit for a baby. By late October and early November I was requesting either a refund or a different outfit so we could at least get multiple wears out of it. I did all this privately by email, never on their fb page because I knew they would instantly delete it anyway. Finally I filed a complaint with PayPal an got a refund right away but also got kicked out of the group. A few weeks ago I filed a claim for the other item I never got and they tried to dispute it and even went so far as to print a shipping label (maybe to trick me into thinking it got lost in the mail???) but it was clear from the tracking info the item never got taken to the post office and PayPal finally weeks later (actually just yesterday) ruled in my favor and processed the refund. A company that kicks out anyone who has an issue and tries to get it resolved, or refuses to keep honest reviews on their page just to make people think they are perfect is a business of lies. For the record I sent MANY emails before going through PayPal and the last 4-5 of them went unanswered, so they cannot say I didn’t try to resolve it with them first. Just ridiculous. Don’t waste your money.

Don't waste your time buying from them! Ordered several outfits and never received them. Ended up filing PayPal claims and received most of my refunds back. One item was marked shipped on the last day she had to resolve my PayPal claim and she never shipped it. Just stalking apparently. PayPal thankfully refunded my money immediately after I called. The owners customer service is TERRIBLE and extremely rude.

Did not receive two outfits I ordered. Emailed twice regarding the outfits and was told “she’d look it up when she had time and refund if no tracking attached.” I waited another 48hrs and still no response, emailed a third time saying I was filing a PayPal claim since I had not been contacted or refunded. Within 3 minutes after that, she refunded both outfits and blocked me from the Facebook group. Poor poor poor customer service.

I ordered a dress from her a month ago and just get the run around kn where it is when emailing with her. She advertised 10-14 days to ship and it's been a month! I asked for a refund so I can order elsewhere and she hasn't responded, refunded or shipped my dress. After researching her company further I found that HUNDREDS of other women have had the same problem and have waited up to 8 MONTHS for a refund. This is totally unacceptable. I want to add that her site stated that my dress was READY TO SHIP!

Keeping my kiddo in style, sale after sale! My husband want to know if there’s a frequent shopper discount! Love the customer service at the shop and always with Jenna! Wish we were in the same town so I could shop more often! Until then I’ll keep awaiting my little purple packages. Thanks Taylor Tots!

If I could choose all complaint categories that apply to my experience with TT, I would choose: customer service issues, delivery issues, product issues. I paid for an outfit on 8/7/19. The preorder sale post said “beginning of October arrival.” It is now almost 2 months after that. I sent TT an email on 10/28/19 complaining about my late orders. I emailed again on 11/1/19. She never replied to my emails. On 11/6/19, she posted on her business Facebook group page that the plan was to have ALL preorders out in full by 11/17/19. I have been very patient, but I still never received anything even a week after that. I have had issues with ALL 6 of my other preorders from her as well. I actually only ever received ONE of the 7 preorders that I paid for. And that took 24 days of emailing her to actually get it shipped after she posted that it had already shipped.

On one order, after emailing twice because it wasn't sent to me originally after she posted that it had shipped, I finally received the correct outfit in the wrong size with tags cut out and a hole in the pants. I emailed her 10/25/19. On 10/28, after a couple more emails, she said she would get me out another one that day. On 10/29, I emailed again. Finally a shipping label was created. That shipping label never made it to the post office. On 11/5, I requested and received a refund via ***. I chose not to go through that hassle on the rest of my orders.

And I'm not alone. Instead of shipping out orders that customers paid for months ago (that she supposedly has in stock), she continues to sell new ready-to-ship items on her page. Unfortunately, the issues with this boutique owner are never-ending.

I have filed *** disputes/claims on multiple orders from this boutique owner including this order. It has been a struggle to get anything sent to me that I paid for months ago. She has stopped responding to my emails. I'm done dealing with her and the complete lack of customer service. She is doing this to so many people.

Did not receive multiple items that I ordered.
Was promised a refund but never received it, then I was promised a store credit but they wouldn’t let me use it to purchase items.
So I went through *** to get a refund and because of that they kicked me out so I can no longer purchase anything. I’m still owed a refund on an item I paid for but was never shipped to me but I know I won’t get my money back.

I have made multiple purchases from Taylor Tots. I still have orders from January that I never received. In total, I have 16 different purchases and failed to receive over 6. When emailing to ask about my orders which were months and months over due, she lies, fails to answer questions, and just claims items were shipped. She cannot produce a tracking number after being asked multiple times. I was owed $57 from orders from January. I had to ask multiple times before she finally refunded me, although it wasn't actually a refund. She just sent money as a friend on Paypal, I'm assuming so it doesn't show that she had to refund me because she never sent my orders. I only got $55 from that. Most recenently, I ordered a dress in July that was suppose to be here in September. At the end of October, I asked for shipping information or my refund. She claimed that she send the item on Nov 1. A week and a half later, I still hadn't received my order and asked for shipping confirmation with tracking information or my refund. She states it was "definitely shipped" but again no tracking information. I emailed her 4 more times with no response for over 1 week. I finally asked for my refund and expressed my disatisfaction with her customer service. Immediately, I was deleted from the group, but still no email resposne and no refund. I emailed her the next day and stated how it was funny that she could delete me from the group within 1 minute of asking for a refund, yet can't reply to my emails for over 1 week and still can't issue a refund. She states that I was deleted for "inactiity" and that I got my refund. LOL. It hasn't even been 3 months since I've ordered, but it's fine. I was just waiting for my refund and/or last order until I deleted the group because she is a liar and scamming THOUSANDS OF PEOPLE! Again, I still haven't received my refund for my dress or the "VIP" that I purchased for 1 year, but then was deleted from the group for "inactivity". In total, I am owed $24. DO NOT ORDER FROM THIS COMPANY! SHE WILL TAKE YOUR MONEY, NEVER SEND YOU PRODUCT, BE RUDE WHEN YOU ASK WHEN YOU CAN EXPECT YOUR ORDERS, DELETE YOU WHEN YOU ASK FOR YOUR REFUND, AND AGAIN STEAL YOUR MONEY!

Super cute and unique items for a great value! Easy to order and gets delivered quickly.

I have been ordering from Taylor Tots for a few months now! I have always received my items in a timely manor. They have always been open about communication when asking questions. They have great quality outfits for both boys and girls. I will continue to order from them!!

I love the store. I have went to the shop, ordered pre order and RTS and have always been pleased. On the rare occasion of something getting lost in the mail they have always resent a package or credited my account. They are up front about the time it takes to pre orders in are constantly updating their shipping thread. They are polite and understanding and do their best to solve any issue brought to their attention. They provide quality clothes at a reasonable price with kind and friendly service.

I am a long time customer and have never had a bad word to say!! Great clothing, excellent prices and incredible customer service!! Thank you Taylor Tots

Great business, friendly employees, quality items for a low low price shipped to your door. Would recommend to anyone

I have been a long time customer of Taylor Tots because I firmly believe in supporting local businesses more so than corporate businesses. I believe people that support local businesses also get their support in times of need- ( I work at a school and have experienced this first hand)
I have appreciated the affordability of prices with this businesses and how quickly I get email responses. I have been able to dress my 5 grandkids and myself at times in the cutest clothes. If I have had any questions, they are resolved within the time frame stated on her business page.
I am aware that several customers have been complained but I also feel the Revdex.com needs to be aware of good things that are happening. I am satisfied with the prices offered and the communication between myself and this business.

I have ordered 20+ items from Taylor Tots. I've only had one item not be shipped to me by expected date and I contacted the owner and she apologized and explained the situation. She offered a refund, but I chose to receive the item instead. She stayed in constant communication about the status of the item. She also offered to up size since it was going to be a little behind schedule. As a business owner, she did everything she good to satisfy the customer and to help me out. The items are great quality and cheap! I will absolutely continue shopping with Taylor Tots!

Every time I've been in the store, I have been treated like I was their number one priority. I explained to them what I was looking for and they helped me find the perfect outfits. I have also ordered through the Facebook Group and I love how the owner treats her customers like family. She asks us what we like and listens to our opinions. She even admits to her faults, because everyone is human. It takes a true business owner to admit when they are at fault. She has also been honest about shipping delays because a majority of her items have come from overseas. She has recently changed over to items that are Ready to Ship only which has sped the process of shipping up entirely, making the whole experience even better than it was before. She did this because she listened to customers concerns of shipping, and is trying to make it better for everyone. Taylor Tots has my business for sure. Highly recommend.