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Limo Cab Company

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Limo Cab Company Reviews (163)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI would also like a letter detailing this information from MBW Regards, [redacted]

[redacted] placed a past due account alleged to be owed by [redacted] with McCarthy, Burgess & Wolff for collection activity on October 3, At the beginning of November, MBW spoke with the old owner of [redacted] and was advised that Next Step had been sold and that the obligation was the responsibility of the new owner Next Step's prior owner provided Ryan Swanson at [redacted] ' contact information as the new owner Next Step On November 8, MBW contacted [redacted] and was transferred to the building's manager who requested invoices for the debt in order to research MBW requested invoices from *** on November On November 27, MBW mailed to the address on its file the backup it received from *** in regards to this debt On November 29, MBW called [redacted] to follow up at which time invoices were again requested Shortly after the call ended, [redacted] contacted MBW and asked to speak with a supervisor [redacted] advised the supervisor that [redacted] had contacted [redacted] and were told that there were no outstanding balances owed for the address he provided The supervisor sent the invoices on file to [redacted] via fax When [redacted] became aware that the invoices were for Next Step and not [redacted] , he advised MBW to cease all efforts to collect this balance from [redacted] MBW believes that [redacted] 's complaint is the result of a misunderstanding and apologizes for any inconvenience this may have caused The file has been closed by MBW and is being returned to [redacted] for further handling.Thank you,Randi [redacted]

[redacted] placed a commercial business account owed by [redacted] *** with our office for collection activity on 12/01/ Upon review of the call between Melvin L [redacted] and [redacted] I would like to take this opportunity to apologize for any confusion or inconvenience [redacted] may have experienced MrL [redacted] did not make it clear to [redacted] that the debt is owed by [redacted] [redacted] was provided to us by [redacted] as the contact person for [redacted] MrL [redacted] is fairly new to MBW and is still learning MBW policy and procedure It is MBW policy to cease direct contact with anyone who is represented by counsel and to only engage in communications with the attorney When [redacted] mentioned her attorney, MrL [redacted] initially took an overly cautious approach believing that he could only speak with her attorney after that time MBW has moved the account to a manager for further handling and has requested all supporting documentation from [redacted] to send to [redacted] upon receipt MBW is conducting training sessions with MrL [redacted] regarding application of internal policies and procedures to better serve customers in the future.If you have any questions or need additional information, please contact me.Thanks,Randi [redacted] ***General Counsel

Our response did not indicate that we attempted to put him on hold or transfer him to [redacted] *** The response indicated that our internal file was placed on hold and that we sent a request to [redacted] to obtain verification of the balance placed We apologize for any misunderstanding As previously stated, our company has closed its file and returned it to [redacted] and will not be engaging in any further efforts to collect the account

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Thanks its sad that I have to contact better business bearu to get to the bottom of thisi was gettin so much mixed messagesThese people play to many gamesso if the account was closed on there end back in of octwhy wasnt I notifiedwhat kind of business is thisCause now the IRS is invloved someone did somethig and they telling me I owe moneyif it wasnt for them I wouldnt have known all these charges against my namei was sick in the hosp almost on my death bed aug of major heart surgeries and this nonsense was goin oni need douments I need papers saying this was closed off Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Jessica G [redacted]

[redacted] placed Mr [redacted] account with McCarthy, Burgess & Wolff ("MBW") for third party collection efforts on or about August 31, A notice of validation rights was sent by MBW to Mr [redacted] on September 5, On September 12, 2017, MBW received an inbound call from Mr [redacted] stating that he did not understand what the balance was for and he requested validation of the debt At that time, the account was placed on hold by MBW and documentation to support the balance placed was requested from [redacted] On September 20, 2017, MBW received a second inbound call from Mr [redacted] who advised that he had been working with [redacted] and that they advised him that they did not have record of a past due balance On September 29, 2017, MBW received a third inbound call from Mr [redacted] MBW advised him that documentation has been requested from [redacted] and that the account remained on hold pending resolution of his dispute On October 9, 2017, MBW received a fourth inbound call from my [redacted] MBW advised at that time that the account was still on hold pending documentation from [redacted] Mr [redacted] advised that he would be sending an email to MBW containing proof that the balance was not owed and that it was the result of an error by [redacted] MBW received Mr [redacted] email on October 9, and continued to hold the account pending response from [redacted] regarding Mr [redacted] dispute On October 27, 2017, MBW received documentation from [redacted] supporting the balance owed and validating the debt This documentation was provided to Mr [redacted] on October 30, The account remained on hold to allow time for Mr [redacted] to receive and review this documentation On October 31, 2017, we received notification from Mr [redacted] that he was filing complaints with the Revdex.com, Attorney General, and CFPB MBW closed its file cease and desist and returned it to [redacted] for further handling MBW will not be engaging in any further efforts to collect on this account MBW has not furnished any data regarding this account to any credit bureau or credit reporting agency.Thank you,Randi [redacted]

[redacted] placed a commercial business account with our office on January 28, Our office sent an initial collection notice to the address provided to our office by [redacted] on January 29, 2016, which is different than the address provided by Ms [redacted] in her complaint In an effort to locate valid contact information for the business, our collection agent performed conducted an investigation into the business and identified the principal of the business as [redacted] Two telephone numbers were identified as possibly belonging to the business and/or Ms [redacted] The numbers were called and messages were left requesting a return call On April 29, 2016, Ms [redacted] called our office and advised that she was not familiar with the account and would have her husband call us back Mr [redacted] called the same day and advised that Ms [redacted] 's identify had been stolen previously Per [redacted] procedure, the collection agent provided Mr [redacted] with [redacted] 's fraud number Mr [redacted] called back in later that day and advised that [redacted] told him that the cell phone number associated with this account was current and that they could not assist him Mr [redacted] advised that neither he nor Ms [redacted] was associated with the business alleged to owe the balance in our office Our collection agent explained that the information we obtained indicated that Ms [redacted] was a principal of the business which is why she was contacted As both Mrand Ms [redacted] denied any involvement with the business, our collection agent removed their contact information from our file and have not contacted them in regards to this account since that time Our office does not have any further information about the account It is currently on hold pending recall from [redacted] Once closed in our office, it will be returned to [redacted] for further handling Thank you, Randi

---------- Forwarded message ----------From: [redacted] Date: Fri, Apr 8, at 6:AMSubject: Fwd: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint # [redacted] .To: ***@cleveland.Revdex.com.org***,I was contacted by the company yesterday afternoonThey were calling about a debt with [redacted] and that account has already been paidThe confirmation number is [redacted] .I had received a few calls from [redacted] , but the calls were so few and far between and they gave a different name each time they left a voicemail, so I figured their accounts were just screwed up - especially since the calls started almost two years after that account had been closed.I would appreciate it if McCarthy Burgess and Wolff would confirm payment with [redacted] and close this accountThey will also need to retract any reports they made to any/all credit bureaus.I appreciate your help thus farEnjoy the weekend!Regards, [redacted]

---------- Forwarded message ----------From: Z***, Monica Date: Wed, Mar 2, at 10:AMSubject: RE: Revdex.com Message re: Currently Active ComplaintsTo: [redacted] Cc: "***, ***" , " [redacted] , ***" Case # [redacted] MBW account [redacted] We have removed the phone numberOur collector was advised that it was an incorrect number and failed to remove it at that timeThe collector has been written up and disciplinary action is in his employee fileThank you, Monica Monica Z***Controller440-735-ext 2305440-439-FAX

***, [redacted] placed a balance of $1,with our office on April 19, We received Ms [redacted] 's fax containing the information regarding her bill As Ms [redacted] 's indicated that she did not wish to be contacted by our office again regarding this account, we have treated the complaint as a cease and desist We will be closing the account and returning it to [redacted] for further handling Our office will not contact Ms [redacted] regarding this account again Thank you, Randi

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Ms [redacted] telephone number ending in was provided to our office by our client as a possible contact number for a consumer placed for collections MsWichnoski is not the party whom we were attempting to reach Her number has been removed from the file and taken out of our system She should not receive any further calls from our office We apologize for any inconvenience our efforts may have caused Thank you, Randi

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The phone number they called is [redacted] It is [redacted] **.I have voice recorded their spam calls Regards, [redacted] **

Our client placed this commercial account owed to [redacted] from [redacted] on July 27, Our office sent an initial collection notice to Ms [redacted] as the contact person for [redacted] on July 28, After telephonic attempts to reach her proved unsuccessful, a second written correspondence was sent on August 26, This complaint is our first notification that Ms [redacted] is alleging that this account was either obtain fraudulently or that the charges incurred were the result of fraudulent activity Due to Ms [redacted] 's statements in her complaint that she did not wish to receive any further contact from our office, we have treated her complaint as a request to cease and desist As such, our file has been closed and the account is being returned to [redacted] for further handling Thanks, Randi

Our client, YP placed an account with our office on August 8, on an outstanding balance alleged to be owed by [redacted] Photography Our office was attempting to reach Mr [redacted] in relation to this account As Mr [redacted] has stated that he considers our efforts to reach him harassment, we are treating this matter as a cease and desist as to telephone communication If Mr [redacted] wishes to contact our office to discuss the account, please have him contact Teri S [redacted] at [redacted] ext Thank you, ***

As Mr [redacted] has requested not further contact from our office, we are treating his complaint has a cease and desist request We have closed the file in our office and returned it to our client for further handling Our office will not be engaging in any additional efforts to collect on this account Thanks, ***

---------- Forwarded message ----------From: N***, Randi Date: Wed, Mar 23, at 12:PMSubject: Revdex.com [redacted] To: [redacted] Cc: "Z***, Monica" ***, We are in receipt of the above referenced complaint filed by Holly M*** Please be advised that this account was placed with our office by [redacted] Wireless on February 25, A bankruptcy scrub was ran on this account at that time and identified a bankruptcy that had been filed on June 4, and discharged on September 11, As the date of last service on the account is listed as November 27, according to the information provided to our office by [redacted] , the debt would be considered post petition therefore not discharged in the bankruptcy filing Our collection representative spoke with MsM [redacted] on March 11, at which time she advised that this was included in her bankruptcy filing At that time, the account was resubmitted for further review and response from [redacted] [redacted] does not report to any credit bureaus on behalf of [redacted] and has not reported this account to any credit bureaus Our office will treat MsM***’ complaint as a cease and desist per her request that all collection activity by our office cease and desist The account will be returned to [redacted] Wireless for further handling If you require further information, please do not hesitate to contact meRandi LN***In House CounselMcCarthy, Burgess & Wolff, IncCannon RoadCleveland, OH 44146440-735-ext2235randi.n***@mbandw.com

Unfortunately, MBW cannot address the specifics of [redacted] complaint MBW does not own this debt and does not have any additional information regarding the validity of the debt placed with MBW aside from what has already been provided As previously stated, MBW will not be engaging in further efforts to collect on this balance and has closed the file and returned it to [redacted] MsHernandez will need to contact [redacted] directly to resolve this matter.Thank you,Randi L***

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

An account has been placed with our office in Ms [redacted] 's name We have removed telephone numbers which our records indicate were associated with Ms [redacted] 's place of employment The last digits of the numbers are [redacted] and *** We apologize for any inconvenience our efforts may have caused If Ms [redacted] would like to discuss this matter further, please have her contact our office directly Thank you, Randi

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Description: Buses - Charter & Rental

Address: 2619 E Clairemont Ave, Eau Claire, Wisconsin, United States, 54701

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