Limo Cab Company

We have reviewed our file on this matter.*** ***'s account was placed with our office by one of our clientsWe can not identify our client or information regardng this matter on a VM as it violates FDCPA.Please have *** *** contact the supervisor of the department, Tim K*** at
*** ext *** who can provide all of the information directly to him.Hopefully we can then resolve this matter.Regards,Monica Z***Controller

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. The calls were extremely annoying. I received them daily for weeks. I have had perfect credit for my entire years. I resented getting these calls when I made it absolutely clear that I was in no way a customer of CT Corporation. I have faxed, emailed and called them. A MrMackenzie Richardson agreed that his company, CT Corp, was billing me in error and agreed to stop. However, CT did not get the collection agency to stop harassing me. CT continues to send bills even though they promised to stop doing so. I thank the Revdex.com for its efforts with the collection agency. I guess I now must file a complaint against CT Corporation
Regards,
*** ***

---------- Forwarded message ----------From: Z***, Monica Date: Wed, Mar 23, at 10:AMSubject: Revdex.com Message re: Active Complaint - ***To: *** *** Cc: "N***, Randi" , "Ganss, S***"
We have researched this matterBased on information provided we have removed Ms***’s phone number from our file. If she has any other issues going forward she can contact the manager of this portfolio, Steve G*** at 440-735-ext 4253. Thank you, Monica Monica Z***Controller440-735-ext 2305440-439-FAX

Pursuant to Ms***'s request, we are treating this matter as settled for the amount already paid towards the balance. We will process the settlement and have the file closed in our office and returned to Verizon Wireless as settled in full. We apologize for any
inconvenience we have caused Ms***. If she needs additional information, please have her contact Chad B***, operations supervisor, at 440-735-ext4845, and he will be happy to assist
Thank you,
Randi N***

From: *** *** ***Date: Mon, Dec 28, at 2:PMSubject: RE: FW: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #***.To: *** *** ***>Cc: *** *** *** *** ***
***, We will advise our client of the dispute and remove phone number from our call lists. We do not report to any credit bureaus on behalf of this client so we are unable to have her credit cleared. Regards, Monica Z***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[redacted],
The account was placed with our office on March 28, 2016.  [redacted] reported a direct payment on April 11, 2016 that was received by their office for the full balance.  We credited our file and closed the file back to [redacted] as paid.  Our office did not report this account to any credit bureau or credit reporting agency.
If you have further questions, please let us know.
Thanks,
Randi

Revdex.com:I have sent Mccarthy Burgess and Wolff a copy of my [redacted] bill noting only a balance of $314.33, not $1,317 that Mccarthy Burgess and Wolff stated I owed [redacted].  [redacted] does not have any record of me owing no more than $314.33.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We apologize for any inconvenience our calls to the [redacted] number may have caused.  The number has been coded as a wrong number and removed from our file.  No additional calls will be made to the [redacted] number in reference to this account. Thank you,Randi L. N[redacted]

[redacted],
[redacted] placed a balance of $1,317.34 with our office on April 19, 2016.  We received Ms. [redacted]'s fax containing the information regarding her bill.  As Ms. [redacted]'s indicated that she did not wish to be contacted by our office again regarding this account, we have treated...

the complaint as a cease and desist.  We will be closing the account and returning it to [redacted] for further handling.  Our office will not contact Ms. [redacted] regarding this account again.
Thank you,
Randi

Our client has advised that they are closing this file. Regards, Monica Z[redacted]

in response to "not being forthcoming" we may not release information in regards to the nature of the call, we were not attempting to be non-forthcoming but the laws and regulations involved make it clear we must be guarded until we have reached the liable party.Regards,[redacted]Controller

Our response did not indicate that we attempted to put him on hold or transfer him to [redacted].  The response indicated that our internal file was placed on hold and that we sent a request to [redacted] to obtain verification of the balance placed.  We apologize for any misunderstanding.  As previously stated, our company has closed its file and returned it to [redacted] and will not be engaging in any further efforts to collect the account.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Mr. [redacted]'s address was provided to us by CT Corporation at the time this commercial account was placed with our office for collection activity.  Prior to receipt of this complaint, our office had not received notice that the address and phone number associated with the account were not...

associated with the business.  We have removed the telephone numbers from our system and are closing the account as cease and desist per Mr. [redacted]'s request.  The account will be returned to CT Corporation for further handling. 
If you have any questions, please feel free to contact me.

An account has been placed with our office in Ms. [redacted]'s name.  We have removed 2 telephone numbers which our records indicate were associated with Ms. [redacted]'s place of employment.  The last 4 digits of the numbers are [redacted] and [redacted].  We apologize for any inconvenience our...

efforts may have caused.  If Ms. [redacted] would like to discuss this matter further, please have her contact our office directly.
Thank you,
Randi

---------- Forwarded message ----------From: N[redacted], Randi <randi.n[redacted]@mbandw.com>Date: Wed, Mar 23, 2016 at 12:40 PMSubject: Revdex.com [redacted]To: [redacted] <[redacted]@cleveland.Revdex.com.org>Cc: "Z[redacted], Monica" <monica.z[redacted]@mbandw.com>[redacted], We are in receipt of the above referenced...

complaint filed by Holly M[redacted].  Please be advised that this account was placed with our office by [redacted] Wireless on February 25, 2016.  A bankruptcy scrub was ran on this account at that time and identified a bankruptcy that had been filed on June 4, 2013 and discharged on September 11, 2013.  As the date of last service on the account is listed as November 27, 2014 according to the information provided to our office by [redacted], the debt would be considered post petition therefore not discharged in the bankruptcy filing.  Our collection representative spoke with Ms. M[redacted] on March 11, 2016 at which time she advised that this was included in her bankruptcy filing.  At that time, the account was resubmitted for further review and response from [redacted]. [redacted] does not report to any credit bureaus on behalf of [redacted] and has not reported this account to any credit bureaus.  Our office will treat Ms. M[redacted]’ complaint as a cease and desist per her request that all collection activity by our office cease and desist.  The account will be returned to [redacted] Wireless for further handling.  If you require further information, please do not hesitate to contact me. Randi L. N[redacted]In House CounselMcCarthy, Burgess & Wolff, Inc.26000 Cannon RoadCleveland, OH 44146440-735-5100 ext. 2235randi.n[redacted]@mbandw.com