Limo Cab Company

I could not locate the original email from the 6thWe have found the account referencedAs there are several *** *** associated with this organization we are removing his phone number and closing the account.Our client may turn this account over to another agency at a later date.Thank
you,Monica Z***Controller

Our office has already provided all of the bills we have in our possession. Any further documentation will need to be obtained from *** directly. We have closed the file in our office and returned it to *** We do not have any further involvement with this account and will not be contacting Mr*** regarding this account again. Unfortunately, since we do not own the account, we are not able to provide Mr*** with what he is requesting. Please have Mr*** reach out to *** for additional assistance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.]
Regards,
*** *** ***
When I tried to contact *** directly they sent me everywhere on a goose chase and wouldnt take my callI had so many numbers to call and each said they couldnt help me and to contact who ever had the fileI will not pay for the mistakes of ***they sent me two refund checks they were two days apartI think *** needs to practice of not making so many mistakes like they are claimingi do have both REFUND checks at my home to prove that I wasnt making this upI will provide the Revdex.com with this information cause when I sent it to wolf and associates they called me again to tell me I needed to settle it by making a paymentI refuse to talk to them at all either due to that no one is trying to say hey we made a mistakes so we need to take the blame and quit calling this lady that clearly that has proof of *** sending out two refund checks one day apart from each otheri just want it off my credit report and im willing to show the refund checks to the Revdex.com due to that wolf and associates dont know how to respond back in a nice matterTheir was one lady there I did talk to and she was very respectful and told me that address to send the much needed information and I never got to speak to her again instead I got the mean ones that had a very bad demenor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Revdex.com: I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI am very disturbed by this companyThey took my *** *** *** *** for $and exchanged it for *** in the amt of $Now, I know *** would not give me something for nothingThey verified the amount on the *** *** *** and took it, left me with a zero balance on the *** *** *** ***They had me verify (while they were on the phone) the *** *** gift card did not work and had a zero balance on itThen they had me cut the card up while they were on the phone. Again *** has the amt of $If there was truly a problem with the card, why did they send me an exchange gift card in its place, and why didn’t they contact me right way if there was a problemThey need to track on their side where this amt went toSo now *** has the amt of $somewhereWhy can't they track it? When I look up my history with *** it shows seller orders? *** - which is canceled - for the exact same amt of the *** *** card The second line shows the *** *** gift card id # ***, ending #***, value $182.52, sell % 97.90, type encode and offer amt $178.69, seller #*** Again, where did the $amt go to? So now they have me $and they are asking for $178.69, that is $I am thinking this is fraudI didn’t think you can send someone to collections on a gift card, as the gift card is like cash?? Right?? I am going to contact *** *** and see if they can track down the *** *** card and the pin number.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meHowever, I have received calls as recently as Friday October 16, which was after my complaintI assume that call was before they actually removed my number from their recordsThank you for your help in resolving this matter!
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Ms***-***'s number ending in *** was obta***d as a possible number for an individual our office was trying to reach. A voicemail message was left requesting a call back on August 1, at approximately 1:PM, EST. Our office received an inbound call from the *** number
at 1:PM EST advising that it was the wrong number. The number was removed from our file and will not be called again in connection with this matter.
Thank you,
Randi N***

Our client placed a commercial account with our office for collection activity and provided the number ending in *** as a contact number for the delinquent customer. Our calls to that number were in an effort to collect on this account. Upon receipt of this complaint, the ***
number was removed from our file and coded as a wrong number. Mr*** should not receive additional calls from our office, however, if there are any additional questions, please feel free to contact me.Thank you,Randi LN***

We have reviewed our file on this matterOur client has advised that they are closing this file.Thank you, Monica Z***

We did send a debt validation letter on 9/14/2015. Please have *** *** contact the Manager Steve G*** directly at 440-735-ext ***Steve ca provide all the necessary informationWe are prohibited from leaving information on a voice mail

*** Business placed a commercial business account alleged to be owed by *** *** *** *** with our office on February 2, 2017. On March 30, 2017, *** confirmed that the equipment had been returned but advised our office that there was still a balance of $plus
collection fees remaining. On April 6, 2017, we received a communication from Laird that they had filed a complaint with the Revdex.com. Per their correspondence, we closed our file as disputed and returned it to *** for further handling. Our office will not be engaging in any further efforts to collect on this account.Randi N***

*** placed an account with our office on June 27, alleged to be owed by *** ***. A validation notice was mailed to the address provided by *** on June 28, 2016. On July 6, 2016, our account representative spoke with Ms*** at which time she advised that she moved from
the service location in and did not believe that she owed the balance. Our representative coded the account as a dispute and requested verification from ***. Our office received documentation from *** confirming the balance owed on July 14, 2016. The documentation was mailed to Ms*** on July 15, 2016. This complaint is the first communication with Ms*** since we provided the documentation. In light of Ms***'s complaint, we have coded the account as a dispute, closed it, and returned it to *** for further handling. Our office will not engage in any further efforts to collect this balance from Ms***
Thank you,
***

The telephone number identified in Ms***'s complaint was associated with a commercial account in our office alleged to be owed by *** ***', LLC. Per Ms***'s request, we have removed the number from our file and will cease our efforts to contact *** ***'s via
telephone. We have updated the address on our file and will resend our initial notice which was originally sent on March 22,
If you have further questions, please contact me
Thanks,
Randi

Hi ***,
Unfortunately, I have not been able to locate the account in question in our office. I have searched using Ms***'s name, address, and provided telephone number but have not identified an account associated with any of them. Can you ask Ms*** for additional
information including the name of the business involved, the *** account number, our internal reference number, and/or the phone number our office called? Upon receipt, I will be happy to look into this further
Thank you,
Randi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Thier client, "YP" that this place is referring to is a "Yellow Pages" listing, I am assuming. On numerous occasions my business will get calls from companies claiming to need my business information for a telephone book listing. I do not place ads or listings in phone books or any other "need to pay" form. So, therefore, I do not feel that I owe their "client" anything. I am sure that The Revdex.com is familiar with the tactics used by these advertisers who purposely pose as the local yellow pages listing and then threaten the business to pay up for an ad that they did not authorize?/
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

*** *** also filed a complaint with the *** to which our office has already responded. *** ***'s account was placed with our office by *** on February 16, for collections. We received *** ***'s dispute on February 28, and forwarded it to *** for response. ***
advised that their records did not reflect receipt of the returned items. They advised that they would need proof of the return and delivery of the items to provide *** *** with a refund. Our office provided debt verification to *** *** on March 28, advising that *** reported that the balance due was valid. The file has been closed in our office and returned to *** as of April 7, 2017. It is important to note that our office has not placed any telephone calls to *** *** regarding this account and has only sent letters over the course of the placement of the account. Our office will not be engaging in further efforts to collect this account.Thank you,Randi N***

Aisha,
MrJernigan's number was associated with an account for another person. His number has been removed from our system and will not be called in reference to this matter again. If there are any further concerns, please contact us
Thanks,
Randi

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Beyond "not forthcoming" the caller misrepresented himself to both myself and our tenant. That's deception which is a different matter entirely. There has still been no collections-related activity (no surprise in that we are never delinquent on debt) for either our household or the tenant. This begs a question as to what specifically was this presumed collection agency attempting in their contact with either of us. Deception in the face of direct questions is unethical and quite possibly illegal with respect to the operation of this type of business. The response by the company was completely inadequate to the complaint lodged. The only resolution to this situation is an apology from the company and a pledge not to engage in such deceptive practices with any individual. Given the two responses to date I suspect that their business practice is based on deception and misrepresentation and hence nothing that they would every be apologetic over.Most people would likely just let such a matter pass but by my values to permit unethical behavior such as this should never be unchallenged. Letting it simply is pass is effectively condoning the behavior. I will not do that
Regards,
*** * *** ***

On March 30, 2017, *** ***placed a commercial business account owed by *** *** and *** *** with our office for collections. Our office has sent letters and made collection calls, but has not had any communication with anyone regarding the debt prior
to receipt of this complaint. Our office has decided to close its file and return the account to *** for further handling. Our office is not reporting this debt to any credit bureau.Thank you,Randi ** N***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the bus***ss in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
James ***