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Limo Cab Company

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Limo Cab Company Reviews (163)

On April 12, we received an email from Ms [redacted] detailing her dispute and enclosing copies of a refund check in the amount of $ This was forwarded to [redacted] for review and response [redacted] advised our office that the balance is owed [redacted] stated that two refund checks were sent inadvertently and both were cashed for the same credit balance As such, there is $that is owed back to [redacted] This was communicated to Ms [redacted] on May 4, and our office requested invoices to provide to Ms [redacted] showing how the balance was assessed These invoices were mailed to Ms [redacted] on May 24, Our office received a call from Ms [redacted] on May 26, advising that she is still disputing the debt and that she does not owe anything As there was nothing more our office could do regarding this matter, the account was placed on hold pending recall and return to [redacted] Our office has not engaged in any collection activity on this matter since and has not reported this debt to any credit bureau or credit reporting agency We are unable to provide any further information regarding Ms***'s dispute and recommend that she attempt to resolve directly with [redacted] Thank you, Randi

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] MB&W Failed/refused to verify the debt which violates the Fair Debt Collection Practices ActI did not give any personal information until they would verify the debtThem closing the case and ceasing to contact me in any way is a satisfactory resolution to me Regards, [redacted]

We have closed the file and will return to our clientPlease advise [redacted] that the client may place this account with another collection agencyThank you,Monica Z***

Our representative spoke to Ms [redacted] on July 15, regarding a [redacted] Incaka [redacted] Wireless account that was placed with our office for collection activity At this time, Ms [redacted] was offered a settlement to resolve the balance and set up payment arrangements with our office Ms [redacted] agreed to the following payment schedule: $on 07/22/2016, $on 08/05/and $on 08/19/ When the first payment was set up, it was inadvertently processed on the same day, July 15, The error was realized and the payment was reversed the same day On July 21, 2016, Ms [redacted] called in and talked to our representative again She asked if she could change the payment date of 07/22/to 07/29/ This change was made in our system and the payment was processed We sincerely apologize if our efforts caused Ms [redacted] any inconvenience or financial hardship Please request additional information from Ms [redacted] regarding the withdrawal of the $ We spoke to her after the inadvertent withdrawal and subsequent refund of the $on 07/15/and she did not indicate that there was a problem with her account Is the issue with the $payment on 07/15/that was refunded or with the 07/29/payment? Also, we processed a payment on 08/05/per the agreed upon payment arrangement with Ms [redacted] We wish to assist Ms [redacted] , but need additional information Thanks, Randi N***

We did remove the phone number.Thank you,Monica Z***

Our client, [redacted] placed an account alleged to be owed by [redacted] with our office on January 27, Our office mailed a validation notice to [redacted] at the address provided to us by our client on January 30, 2017, however that letter was returned undeliverable on February 14, A replacement letter was sent to the updated address obta***d on February 16, This complaint is our first notification that [redacted] is disputing the account and alleging identity theft We have coded the account accordingly and will notify our client We have requested that the credit bureaus delete the trade l***s reporting this debt due to fraud The file is being closed in our officeThank you,Randi N***

This account is a commercial business account for advertising services and not a consumer debt As such, FDCPA is not applicable and a debt validation notice is not required to be sent Please find attached a copy of the Initial Demand Notice that was sent on August 10,

Our client placed an account owed by Mr [redacted] with our office for collection activity on July 28, On August 9, 2016, our office attempted to reach Mr [redacted] to discuss the account but was unable to identify the male with whom we made contact Without being able to verify the identity of the individual, we are unable to disclose any information regarding the purpose of our call On August 11, 2016, someone from Customer Service at Mr***’s place of employment advised our office that Mr [redacted] was not permitted to receive personal calls at work Mr***’s place of employment’s telephone number was removed from our file and coded as a cease contact number No further calls were placed to Mr***’s place of employment Our records do not support the allegation that our office made any reference, express or implied, to anyone regarding Mr***’s mother nor do our records support the contention that our office was advised not to call Mr***’s place of employment until the August 11, conversation with Customer Service We apologize for any inconvenience our efforts may have caused Mr*** No further calls will be placed from our office to Mr***’s place of employment

The number ending in was provided to our office by our client as a valid contact number for a business alleged to owe an outstanding balance for unpaid advertising services Our records do not indicate that we made contact with anyone prior to the receipt of this complaint We have removed the number from our system and will not call it again in reference to this account Thank you, Randi

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The response is not appropriate to the complaint First if someone had actually attended to the complaint the response would not have noted " [redacted] given that [redacted] is almost without fail a male name Secondly, if the original complaint is reviewed it is clear that the caller misrepresented the purpose of the call to both our tenant and myself Curious that there is apparently no outstanding debt issue for either the [redacted] household or our tenant which further makes any contact questionable for a collections agency Again, if there is a collections issue I have no problem with being address directly concerning such a matter Thankfully since we cover our financial obligations collections should never be of issue Since the caller was attempting to gather information about us from our tenant and about our tenant from us it is clear that the caller was fishing for information without being forthcoming regarding the purpose of the contact Most particularly since there has been no collection action against either our household or our tenant I remain perplexed as to the purpose of the call.As I noted in the original complaint, duplicitous behavior as a first endeavor in resolving any problem is never a good idea and should never be deemed an acceptable business practice That these two calls were handled in the matter they were serves only to reinforce the disreputable reputation of such businesses It is important to note that the response to the complaint did not address the issue of the caller's purpose not being forthcoming The issue is duplicity and misrepresentationPeriod That should stand as inappropriate for any business anointed with the Revdex.com's acceptance because it not ever a good business practice I don't think I could make myself more clear Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me that a cease & desist order is now in effect from McCarthy, Burgess & Wolff. [redacted] is responsible for a Breach of Contract dispute in regards to paid advertising with my Corporation & we will file a counter lawsuit for any and all damages including all extensive attorney billed hours if we are served any legal documents & required to go to court. Our corporate attorneys are prepared to fight any and all false claims made by [redacted] to the fullest extent of the law. We will continue to file any future cease & desist orders through any BBB as need be in the future. The collection agency stated in their response to our complaint that they only called one # ending in [redacted] which was recorded on 06/21 at 10:16 am. We also have another recording of the exact same person on the same day, 06/21 at 10:19 am on a separate relatives phone # which was never disclosed to anyone, nor are they or were they ever even an officer or employee of this corporation! This is recorded Proof that they are violating Consumer Protection Laws & are Liars!! Their so called paid "A+" rating should be downgraded since they are obviously furnishing False & Misleading information to the BBB as previously stated in their response to our complaint!! Furthermore, I would be more than willing to let anyone from the BBB hear both of these recordings from the two separate numbers this collection agency used to verify an accurate accounting of the TRUE FACTS as furnished by their own employees recordings! Regards, Randy [redacted] , CEO Elite Limousine & Transportation LLC

Our office had reason to believe that Ms. ***'s number ending in [redacted] was a valid contact number for a consumer account placed with our office for collection. Ms. ***'s number was removed from our file on July 22, 2016 as a wrong number and will not be called by our office again in reference... to this matter. We apologize for any inconvenience our efforts may have caused. Randi N***

An account has been placed with our office by our client, [redacted] Solutions, Incfor a debt alleged to be owed by Ms [redacted] The address and telephone number provided to us by [redacted] as belonging to Ms [redacted] match the address and telephone number Ms [redacted] has provided in her complaint An letter was sent to the [redacted] Ctaddress by our office regarding this matter on August 4, We have received Ms [redacted] 's request to unsubscribe from further email communication from our office and have removed her email address from our file and noted it accordingly Per Ms [redacted] 's request, we will treat this complaint as a cease and desist and will not contact her further regarding the account If Ms [redacted] wishes to discuss resolution, please have her contact our office directly and ask to speak with Tiffany H*** Thank you, Randi

[redacted] - [redacted] placed an account owed by [redacted] with our office for collection activity on June 12, 2017. Our records reflect that our agent did call [redacted] 's mother in an effort to reach [redacted] believing that the number called was a good... contact number for [redacted] . Our records further reflect that [redacted] did call our office on June 14, 2017 at approximately 1:10 PM EST and spoke with an account representative. The account was noted to reflect that [redacted] requested validation of the amount placed in our office, was placed on an internal hold, and was forwarded to [redacted] for verification. Our office does not report any information on behalf of [redacted] to any credit bureau and has not reported [redacted] 's account. We have treated [redacted] 's complaint as a request to cease and desist, have closed the account in our office, and will not be engaging in any further efforts to collect on this account. The account is being returned to [redacted] for further handling.Thank you,Randi [redacted] N***

We received an email regarding a complaint submitted on 3/11/with the assigned of 10527646.The customer, *** ***, used our cab service 2/27/around 2:a.m- 3:a.mAn employee,*** ***, talked to *** on 3/2/in the a.mAccording to ***, *** said he was at a bubby'sparty
until bar close when he called Limo Cab for a ride home*** said he was wearing a differentflannel than he normally does and it has a hole in the pocket, which is how he thinks he lost it***looked in our lost and found for the wallet, there was no wallet*** told *** that he would relay themessage to his boss, *** ***, and would call back if there is anything found*** called back acouple days later, talked to *** again, *** told him the wallet still has not shown up*** called athird time and talked to *** ***, she apologized to *** and let him know that there was nowallet turned in and nothing was found.On 3/2/15, *** and *** found out who the driver was and talked to him regarding the issueTheywere told there was no wallet found that he seenThe cab was thoroughly checked for the wallet.It is unclear if *** lost his wallet in the cab or outside of the cabWe feel we did everything we could tofind ***'s wallet and do greatly apologize for his troubles.Thank you

We have move d this file to the Manager *** ***. Ms*** can contact him directly at *** *** *** to work this matter out. Thank you, ***
*** ***

On June 20, 2016, ** placed an outstanding balance with our office alleged to be owed by Elite Limousine Serivce/Randy *** for unpaid advertising services. Our account representative called the number provided by Mr*** ending in *** twice on June 21, in an effort to reach
someone to discuss the debt. During the first call, the person who answered the call terminated the call without providing any information. No calls were made to any other numbers on this account by anyone from our office. Per Mr***'s request, we have closed the file in our office as cease and desist and returned it to ** for further handling
Thank you,
Randi

We located Ms***'s number ending in *** in our system and have removed it. Our office will not place any additional calls to Ms***'s number. We apologize for any inconvenience we may have caused
Randi

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Description: Buses - Charter & Rental

Address: 2619 E Clairemont Ave, Eau Claire, Wisconsin, United States, 54701

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