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LivingSocial Reviews (642)

On January 26, 2015, the Revdex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the rejection of our January 30, response on February 2, Ms [redacted] rejected LivingSocial's response via the RevDex.com because when she contacted LivingSocial directly she was only given the option of a Deal Bucks credit LivingSocial apologizes for any confusion Ms [redacted] was able to request a credit card refund within seven days from the date of purchaseAfter this time has passed, the purchase is eligible for a refund in Deal BucksLivingSocial handles each request individually as we understand circumstances may fall outside of our refund policyMs [redacted] did not allow LivingSocial the chance to contact [redacted] directly to get the status of her orderAs a courtesy, her redeemed voucher was refunded to Deal BucksAt this time, this refund has been reversed to Ms [redacted] ’s credit cardThe refund of $was processed on January 30, to her credit card ending in *** We hope that this resolves Ms [redacted] 's issue Best Regards, Sarah

On June 30, 2016, the Revdex.com received a complaint about LivingSocial from [redacted] ***, Case Number [redacted] LivingSocial received the complaint on July 1, Mr [redacted] sent a complaint via the Revdex.com regarding LivingSocial because he has not received the [redacted] coupons that were listed within the deal.LivingSocial apologizes for the experience that Mr [redacted] had with this dealLivingSocial has advised Mr [redacted] to contact [redacted] to receive a tracking number to those couponsLivingSocial let Mr [redacted] know that the coupons do not arrive in an envelope and are many times over looked as junk mailLivingSocial is happy to assist Mr [redacted] with any difficulties he may encounter since he is valuable consumer to us We hope this resolves Mr***'s issue Best regards, Tayler H***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Living social sold $ voucher to me for which I had to pay additional $ which is clearly deceptive trade practiceFurther if there was any cost in addition to 108$ as listed on voucher,it should have been quantified or clearly communicated to me when I gave my car to install auto starterLiving social actively promotes such switch & bait unethical practices by failing to disclose total cost to customerThe fact that I has to pay 150% more in addition to original voucher of 108$ that also with no additional cost disclosure is embarrassingPlease provide appropriate legal remedy Regards, [redacted] ***

From: [redacted] < [redacted] .com>Date: Fri, May 27, at 9:AMSubject: Complaint [redacted] To: [redacted] After I filed a complaint with Living Social Inc, they resolved the program on their ownIs there a way I can request to have the complaint closed or marked as resolved?Thank you, [redacted]

From: Liz H [redacted] < [redacted] @livingsocial.com>Date: Tue, Jan 20, at 5:PMSubject: Re: [redacted] Rebuttal ( [redacted] )To: [redacted] < [redacted] @myRevdex.com.org> [redacted] , On November 20, 2014, the Revdex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the complaint on January 20, [redacted] sent a complaint via the Revdex.com regarding LivingSocial because she was unhappy with the sub-contractor provided by The [redacted] and the customer service provided by LivingSocialShe is requesting a full credit card refund for her voucherLivingSocial apologizes for any frustration regarding this matterLivingSocial works to bring consumers together with new businesses in their areaAll merchants that apply to be on our site must go through an investigation conducted by our Sales teamWe ensure that the merchants listed on LivingSocial comply with their state and local requirements for licensing and insurance The merchants do have the option of sub-contracting the services they offer through local providersIn cases like this, we suggest contacting merchant directly to verify the providers they useAs a courtesy to [redacted] , we have processed a full refund of $back to her credit card ending in ***This refund will post to her account in three to five business days.We hope that this resolves [redacted] ’s issue.Best Regards,--Liz H [redacted] | LivingSocial | Senior Counsel | [redacted] | www.livingsocial.com

On December 29, 2014, the Revdex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the rejection of our February 5, response on April 7, Ms [redacted] rejected LivingSocial's response via the RevDex.com because she has not received the email LivingSocial’s Payment team has sent in regards to resolving any issues with her account LivingSocial apologizes for the delay in this responseWe are looking into this matter to ensure we can get it resolved satisfactorilyWe appreciate Ms [redacted] allowing us the time to look into this for her We will follow up as soon as we have determined the best course of action regarding Ms [redacted] ’s account Best Regards, Sarah

On December 29, 2014, the Revdex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the complaint on December 30, Ms [redacted] sent a complaint via the Revdex.com regarding LivingSocial because she is looking for a $refund for her voucher from [redacted] and [redacted] but LivingSocial has been unable to assist due to issues with her account LivingSocial apologizes for any confusion regarding this matterOur Payment team has closed Ms [redacted] ’s accountWe are unable to assist her with her purchases until the account has been reopenedOur Payment team reached out on November 11, and on December 17, via emailThey have requested documentation that will be needed before the account can be reopenedMs [redacted] needs to respond to one of these emails with the information requestedLivingSocial is unable to assist Ms [redacted] with anything related to her account until this has been completed We hope that this resolves Ms [redacted] 's issue Best Regards, Sarah

On August 22, 2016, the Revdex.com received a complaint about LivingSocial from [redacted] , Case Number [redacted] LivingSocial received the complaint on August 24, Ms [redacted] sent a complaint via the Revdex.com regarding LivingSocial because we won’t process a refund when the voucher is non refundableLivingSocial apologizes for the experience that Ms [redacted] had with this dealWe are unable to issue a refund for this purchase since it is nonrefundableWe expect our consumer to read each fine print, as it many times includes information needed for redemptionFor this specific deal, the fine print states the voucher does note serve as the tickets and that the actual ticket will be emailedLivingSocial is happy to assist Ms [redacted] with any difficulties she may encounter since she is valuable consumer to us We hope this resolves Ms [redacted] 's issueBest regards, Tayler H***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: The coupon/deal should not have listed the tour as an item being discounted as the Living Social deal insinuates that there is a discount on the tour which is and very misleading since it is grouped with the two other items The deal or coupon should have only advertised the goods and or services being discounted which are only the glass and t-shirt or it should have clearly stated that the tour is free Living Social needs to correctly advertise the deal only for the t-shirt and the glass Regards, [redacted] ***

On July 14, 2015, the Revdex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the complaint on July 14, [redacted] sent a complaint via the Revdex.com regarding LivingSocial because is dissatisfied with the service received from [redacted] of Silicon Valley [redacted] is seeking a refund for the amount of $paid directly to the merchant for additional fees LivingSocial apologizes for the experience that [redacted] had with this dealOur records indicate that we issued a full refund for $to the payment method used on July 7, Unfortunately, we’re unable to refund the requested amount since we didn’t process the paymentHowever, we offered [redacted] Deal Bucks to cover the feesIn addition, we credit Deal Bucks for the inconvenience caused, and [redacted] accepted our offer We hope that this resolves [redacted] ’s issueBest regards, [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I have tried to use this credit numerous timesEverything I might purchase sends me to Groupon when I go to purchase itGroupon will not honor this creditI have no way to use this creditThere are very few items available on Living Social to purchase, and nothing that I would spend my money onI would be happy to use it on some of the items, but they all go to GrouponPlease revisit and credit this amount back to my credit card...or figure out a way to move my credit to Groupon Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] Living Social got paid for both vouchers to Dr [redacted] office, in previous e-mails they indicated once I showed proof of purchase the vouchers would be refunded or ready for useI did that and they are still refusing me the services or the monetary value of my vouchers I purchased from them! They need to refund the credit card or me ,or make the vouchers available and stop trying to steal from me!

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Some woman called KImberly from Living Social has been lying to me for months saying she will contact me and she has not! My credit card is now in serious trouble because of her incompetence and has gone to a collections agency! She should be fired! Their customer service is abysmal, they can't find your account and they won't talk to you on the phone! Regards, [redacted]

On January 5, 2015, the Revdex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the complaint on January 6, [redacted] sent a complaint via the Revdex.com regarding LivingSocial because he is unsatisfied with the work provided by [redacted] , and is requesting a full refund LivingSocial apologizes for any frustration regarding this matterLivingSocial’s Merchant Services team reached out to the merchant in regards to [redacted] ’s voucher [redacted] advised that he was satisfied with the repair at the time of purchase, and made no complaintsThey also advised that two weeks post repair, [redacted] contacted them to advise the screen had been broken again due to being dropped [redacted] does not provide warranties that cover this type of damage to their repairsLivingSocial is unable to offer a refund as the merchant provided the services listed on the voucher [redacted] will need to work directly with [redacted] to resolve any issues regarding the repair done to his property We hope that this resolves [redacted] 's issue Best Regards, Sarah

HORRIBLE COMPANY Bought certificate for a Chicago play and the theater was not even there Asked every shop within a block of the address listed and no one knew any thing about this theater No phone number on the certificate and no listing Called SL and the girl at LS had a couldn't care less attitude She was rude and wouldn't even offer a credit I said so what happens to my $80.00? I don't get any thing for it?! She couldn't answer me other than re-quoting no refunds DON'T USE SOCIAL LIVING

On June 12, 2014, the RevDex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the complaint on June 14, ** [redacted] sent a complaint via the Revdex.com regarding LivingSocial because a refund for her [redacted] Landscaping purchase has not yet been processed We’re sorry for the inconvenience of this delayAs of June 12, 2014, we have been awaiting a reply from ** [redacted] to provide information that is needed to process her refund We hope that this resolves ** [redacted] 's issue Best Regards, ***

On May 6, 2014, the Revdex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the rejection of our May 18, response on May 20, ** [redacted] rejected LivingSocial's response via the Revdex.com because we had not provided a refund on an expired voucherFurthermore, we have confirmed the merchant's ability to honor the expired voucher for its paid value up to five years after the original purchase date

I purchase a power washing service from living socialI tried setting up the appointment with the merchant over the phone but no one returns the callI noticed that I could set up the appointment online so I did, but the company was a no showI called living social for a refund as I couldn't contact the merchant but all they could tell me is I could get a refund as a deal voucher I need a credit refund so I could get the power washing done at my houseI don't need a voucher to use for anything elseI need my credit back so I could use my money to what I intended to use it for

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I am having to reiterate myself that the vouchers sold by living social DID NOT cover the cost of out of classesBy stating it "should have covered" the full cost of both classes does not change the fact that it did notI have a receipt to prove it, however, no one seems to care to review the factsI am done with arguing with lovng social because they continue to fail in being held accountable for the vouchers they sold to meI do not want to discuss this matter further like I have stated in my previous message as this discussion will lead to an unresolved matterI will just take this as a lesson learned to never do business with a company who does not value honesty in the products they sell to their consumers and does not take pride in correcting issues as they arise Regards, [redacted] ***

On September 20, 2014, the RevDex.com received a complaint about LivingSocial from [redacted] , Revdex.com Case Number [redacted] LivingSocial received the rejection of our September 25, response on September 29, [redacted] rejected LivingSocial's response via the Revdex.com because she feels misled by the offer for [redacted] *** [redacted] is stating that the disclosures should have been made clear from the beginning LivingSocial sincerely apologizes that [redacted] feels misled by the offer for [redacted] *** [redacted] confirmed that the disclosures were sent to the email address provided to them at the time the reservation was made on June 16, The first contact LivingSocial received from [redacted] regarding the disclosures was after the date of the eventThe disclosures were sent to the email address used to complete the reservation days prior to the event, giving ample time for them to be reviewed, as well as time for the pending reservation to be canceled if they weren’t in agreement with the terms and conditions associated with this event Since [redacted] and her son failed to cancel the September 13, reservation with [redacted] ***, the voucher has been forfeited and is no longer eligible for a refund We hope that this resolves [redacted] 's issue Best regards, Sarah

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Address: 8480 Honeycutt Rd STE 200, Chicago, Illinois, United States, 27615-2261

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