Look N Shoppe

Same as all the other complaints. This company is of thieves taking your money and producing no product.

SCAM SCAM SCAM

Well I ordered 2 months ago they collected 102 dollars from me and I cannot track my order So if I don t hear anything today I am going to attorney generals office and to my bank to get my money back.

I ordered a dog bed on 3/18 with an advertised delivery date of 7-10 days. On 4/12 I clicked on their "track shipment" button and discovered that not only were they not a California company as advertised, but they are located in China and the tracking indicated that it was just shipping from their warehouse in China. I felt that this company was obviously not reputable when the represented themselves as an American company, but they did not honor their delivery date. In addition, I was notified after placing my order, that beginning in April, I would be billed an additional $12.47 per month for a subscription that I never signed up for or agreed to. They initially offered to provide a 25% discount and cancel the subscription. I declined saying I wanted a full refund. They then offered a 50% discount, which I also declined stating that I expected a full refund. They no longer responded, so I filed a complaint with my bank, who refunded my payment pending their investigation. This is not a reputable company. They do not deliver the products they advertise.

Have not rcvd order - been two months - and unable to get a response from company.
Ordered dog bed ($87.00) on 25 Feb 20, rcvd email stating it was shipped and would arrive 7-10 days. Not having rcvd by 16 Mar 20, called and requested cancellation, which they would not do, but they did refund us half ($43.50) with the promise (and confirmation email) that the bed would arrive in 7-10 days. As of 15 Apr 20, still no bed, and they are no longer answering calls or replying to emails.
Simply want the other half refunded - $43.50.

Placed an online order for a dog bed on 3/17/20. My credit card was charged on 3/19/20 for $67.50. Never rec'd product. Vague response when emailed
Placed an online order for a dog bed on 3/17/20. Did not receive an email confirmation. Only a checkout receipt with an order number. My credit card was charged for $67.50 on 3/19/20. Have never received the dog bed as of 4/10/20. I emailed the company on 4/6/20. There response was:
Hello,

We would be more than happy to assist you with your inquiry. However we are unable to locate the correct account at this time with the information provided. Please feel free to respond with the first and last name on the account, the e-mail address, Shipping address and First 6 and last 4 digit of the credit card.

Should you have any further questions please feel free to contact us 24/7 via call or email as your satisfaction is our priority.

Thank you,
***
Customer Support Team

--
Email Support Specialist -04
***

I provided the required information and received no response back. Sent a second email on 4/8/20. Received no reply.

Called the company at *** and spoke with "***". He could not find any information. When I would not provide a credit card number the call ended.

I would either like what I ordered now or my money refunded immediately.

I paid for 2 dog beds and they billed me but received no product!! thiefs
4/3/20 I got on a website & before I got all my info in they charged me 165.00. My order # is ***. I called them on the 4/6/20 to see if they got the order bcuz I didn't get anything. so they sent me an order confirmation. I have a tracking #*** that directs me somewhere in china. 4/9/20 Now I'm getting $13.07 charge on my debit for some VIP club they signed me up for that I now know is supposed be charged after the 30days after your order date.it hasn't even been a week, that ive been trying to cancel and I cant get through.4/13/20 I've emailed them numerously to cancel the vip thing. I've called the only number they have *** and they disconnected me 4times!

Worst company to deal with. Do not buy from them!

I have not recieved my order yet and it's been almost 6 months since I ordered it I order two large dog beds was told they would be here by april
I payed at with my credit card they have took the money months ago and still haven't send my order yer

I bought this item on 2/5/20 have talked to them several times the last time they gave me a bogus tracking number.
I ordered the item on 2/5/20 this is two months later they charged me 67.50on my fifth third debit card after several calls they gave me a bogus tracking number with usps

The company advertises that it's a company in the US. It is in China. Sends bogus shipping info. Price disclosed after purchasing.
The company falsely advertises that they are an American company. Then they don't show the price of the item until after you click on purchase item. Then you will be sent a bogus tracking number that sits and never moves. Basically a label created. And in very small print, they also state they will be charging your credit card 12.47/month for an exclusive membership. I have emailed the company and put in a dispute in with my credit card. My concern, is that I used a giftcard Visa to purchase and they are not as easy to receive a refund.

Wrongful price advertisement & charged nearly triple the advertised price when checkout complete. Still have not received product ordered 2 months ago
Emailed customer service as soon as I saw the total that was wrongfully charged to my checking account. I was told that it was because I ordered a larger bed and that wasn't so. All beds were being advertised at the same price. I requested that the order be cancelled and then I was told that I could return the product at my expense for shipping. All this given within just seconds of the order being placed. Then early March I received an email confirmation that the product had been shipped and should be received in 5-10 business days. I still have not received the product. Since then I've sent multiple emails requesting service and still have not received a response.

Called twice, claim already sent. Sent partial refund
Ordered 2/23/2020 by debit card, order#***. Called ***. 1st call, refunded partial amount because they overcharged, would not refund all, claimed pet bed was already shipped. Told me it was definitely shipped 3 times. 2nd call 3/17/2020. Said was already shipped would receive 18-25 days. Said it had to go through China. Ad said American made. Said I could return it to ***, could find no such place, didn't receive bed anyway. I just want my balance refunded of 30.45. They also told me this is what they keep if order cancelled, I said I want it all returned and thats when he claimed it was already shipped.

I ordered 4 of the dog beds on February 26, 2002. Have not receive them as of April 4, 2002. They did not hesitate to take my 140.87, but when I called, April 22, 2002, to see if they had been shipped out was told yes and given a tracking numbers that do not match with UPS, FedEx or USPS. I feel like I was ripped off. I will certainly not order fromThis company again.

I repeat Eva D. No product received when expected, led one to believe product made in USA when in fact made in China. Quick to charge your bank account however for product and repeated VIP charges which you can't dispute until it has cleared your card. They have their money before you can dispute and cancel the charge. Never, ever, REPEAT - never ever again buy from anyone other than a trusted vendor and do your homework before you buy! Can't even give a one star.

*** C

I ordered a pet bed from them on 3/2/2020 they charged my bank the wrong amount ended up being $62.50 and now they charging me 12.47, unauthorized!
I ordered a pet bed from this company on 3/2/2020 they charged my bank the wrong amount ended up being $62.50 and I still haven't received it yet and now they charging me $12.47 for some monthly membership that I never signed up for or even saw in the ad to refuse and this charge is unauthorized! I have called them about 4 times at this number *** as its the number that is beside the charge on my account. No one answers, just rings, no voice mail is set up then phone hangs up. I cannot reach them no matter what time I call them.
Therefore, I would like a refund for the pet bed of 67.50 and the 12.47. for a total of $79.97 and for them to cancel me off of there list.
Thank you

Ordered product and never received
2/27 order 4 dog beds 190.42 I filled out what I thought was part of the form as.soon as I put my address and bank no in I get the amount IAM being charged with no approval of order or email or phone no I called 3/15 to find out where my order is and they said it was sent still no product on 3/30 they charged my account another 12.42 without my permission

I ordered a pet bed on 2/20/20 it is now 3/24/20 and I have yet to get it. $87.00 down the drain.
They say it is processing. Tracking #***

I have tried on several occasions to contact them but nothing. I sent emails on 3/1,3/17,3/23/3/24. All they say is it is processing. I want my money back if they are not going to produce the product. I will never order from here again.

Ordered two made in USA pet beds. Called and told delay due to coming from China.Company still claims made in US. Won't return money. Offered 50% back
Company claims pet beds are made in the USA, called to check on order told shipments come from China. I do not want ANY items from China and tried to cancel order, was told they couldn't stop the order even though they confirmed the item has not been shipped.Was told I could have 50% of my money back. When I said that was not acceptable was told that I would have to wait until the item arrive and then ship them back for a full refund. Fraudulent company with false advertising.
ORDER NO. #***

03/11/2020 02:41pm

ITEMS DESCRIPTION

Product Name Base Qty Price
*** Luxury Anti-Anxiety Pet Beds $82.65 1 $82.65
*** Luxury Anti-Anxiety Pet Beds $82.65 1 $82.65
Sub Total $165.30
Shipping $0.00
Sales Tax (0.00%) $0.00
Total Billed
$165.30
Look N Shoppe is happy to provide you with free shipping along with our free 30 day trial of Look N Shoppe VIP. An exclusive membership which gives you up to 50% off products store wide, free shipping, up to 60 day return window, and much more! After 30 days a $12.47 monthly recurring charge begins and will automatically begin to charge your credit card if you selected our free shipping and free trial to Look N Shoppe VIP. To cancel, please contact our customer support team at *** or by phone

Worst site ever, collects money but doesn't process order. Never order from them!

Do not purchase anything from them, China made
Products, take your
Money and no product