Makemytrip.com, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Dear *** ***:MakeMy Trip have refunded $to my credit card accountIt was posted on
3/**.I want to thank you for your help.They did not take action until Revdex.com contacted them.I want to thank you for your help.Have a great weekend***
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I got the refund of $which is the remaining amount of my family ticket, but still the amount of $1,for my ticket that I haven't received
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Sir,We apologize for the delay in resolving your concernsThis is to inform you that the applicable refund has been already processed from our end now and same will reflect in your account as per bank's processing cycle.We look forward to assisting you again.Thank you for your patience and co-operation.Regards,Team - CustomerDelight

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

At this time, I have been contacted directly by Makemytrip.com, Inc regarding complaint ID ***, however my complaint has NOT been resolved because:
It is the same situation as alwaysMakeMyTrip contacts me to rebook my tickets with all types of additional fees and fare differenceI should not be paying anything extra except the $feeMakeMyTrip has caused lot of grief and I will be contacting Attorney General's office and Consumer affairs also to help resolve this matter
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Dear whom it may concernI have attached a copy of the email we have received from Delta airlines regarding refund.Delta airline have refunded some amount to makemytrip.comWhich we still have receive from make my trip.comCan you please take a look at the email with the confirmation number of the refund and get back to me asap
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Sir,
Regret the delay in resolving your concernsWe are getting the details checked as communicated earlier over the E-mailWe will update you at the earliest
Regards,
Team - CustomerDelight

Dear *** ***,Apologies for the delay in resolving your concernsKindly be informed that we have already initiated a refund of $1,on *** Feb and same will reflect in your account within 7-working days or as per your bank's billing cycle.Solicit your co-operationDo write to us for any clarifications.Regards,Team - CustomerDelight

Dear Sir,We will call you to discuss the matterThank you for your patience.Regards,Team - CustomerDelight

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have
determined that my complaint has NOT been resolved because:
It appears that I have not received your email dated April *** wherein you have sent the company's response. they have asked me to send the booking id so they could address the issue. Could you let me know if I need to send it to a specific email ID? I have given all the details in the original complaint so they should be able to find it but somehow they seeem to be asking for the booking details again
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, *** ***

Dear *** ***, This is in reference to your complaint on Revdex.com, we regret the inconvenience caused to you while dealing with usWe assure you that this is a rare incident and we will make sure that this should not be repeated in futureKindly note that we were trying to reach you at
###-###-#### but the number was in voice mail. Further, we are checking if any refund can be claimed against your non-refundable ticket with the Airline and we will update you at the earliestWe request you to kindly share the nearest dates if you intend to travel. We thank you for your patience and co-operationRegards,Team - CustomerDelight

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The business is taking too much time to resolve the case and they have been sending me contradicting emails regarding the issue
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear *** ***,Apologies for the inconvenience causedWe have sent you an e-mail and request you to please share the details accordingly.Regards,Team - CustomerDelight

Dear *** ***,USD was accepted from our end since you have raised a chargebackKindly check this at your end.regards,Team - CustomerDelight

Dear *** ***This is in reference to your complaint on Revdex.com vide reference number ***, we once again regret the inconvenience causedKindly be informed that we have checked and applicable refund against your cancellation request is USD (after deduction of applicable penalties).Kindly reply with your acceptance so that we can initiate the refund accordingly.Thank you for your co-operation and patience.*** *** *** * *** *** * *** ***
* *** *** ** *** *** *** *** ** *** *** * *** *** ***
*** *** *** *** ** *** *** *** ** *** *** *** *** ***

RevDex.com:I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
My complaint has not been resolved yetAfter a month talking to makemytrip, they gave us a rediculuis option which is ticket with early date and hours halt during the journeyWhen we asked why it is hours halt, they responded that your requested date is just one week far, we do not have seats availability in another flightWe told them that if you could resolved this issue a first time when we approach to you, then you could give me a better optionOne of the *** is also agrred on this too but he said our representative should help you the first time when you contacted us but I do not know why they did not help youBut at this point we can't give you another option
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedWhile I would have preferred that I got my money back within their stated week period I am glad I did get the money back eventually without having to resort to legal actionI requested my refund on June *** and received it on Nov *** 2014.
Sincerely,
*** ***

Dear *** ***This is in reference to my earlier mail, regret the delay in resolutionKindly be informed that complete refund has been processed from our end We request you to kindly validate the details at your endDo write to me for any clarifications.Team - CustomerDelight

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***But there is no resolution on their part yetThey are taking way too much time to resolve itIt is their agents whose suggestion made me in this situationI have to leave the country in December and I still don't have any ticket to go to indiaAlso I cant buy two tickets to go to indiaIt is makemytrip who is still taking time to reply to me and I am getting into more troubleTheir agent told me that I can complain to anybody but they wont be able to helpWhat kind of business is that ? This extremely pathetic action from their part
I am not happy with the situation at all and fraudulent attitude of the companyI hope you understand that I cant buy two tickets to go to IndiaThey already got one ticket price which I have paid and not travelingNow I have to pay for another one ?
I hope you understand that situationYour early action will be helpful
Sincerely,
*** *** ***