Medical Business Bureau

Initial Business Response /* (1000, 5, 2014/06/23) */
In order to locate the correct account we will need more information. What is the balance and original creditor name on the account listed on the consumers credit file?
Initial Consumer Rebuttal /* (3000, 7, 2014/06/24) */
(The...

consumer indicated he/she DID NOT accept the response from the business.)
The amount is for $608.00, and the original creditor is [redacted] Emergency Associates. It was placed for collection on 8/14/2012.
Final Business Response /* (4000, 9, 2014/06/26) */
We do not have an account for the consumer. If we could get a copy of the credit report so that we know which account is showing up then we could request it to be deleted. The report can be faxed to XXX-XXX-XXXX or emailed to [redacted]@mbb.net

That is not proper validation please provide signature where I signed to receive services and detailed information. Stating that you sent mail to an address does not mean you sent mail to me. I have never received any mail from the company not proper validation. 
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

The consumer will need to send us proof that her insurance paid the accounts as we do not have any paymentsfrom insurance. A copy of the explanation of benefits can be mailed to us at P.O. Box [redacted] Ridge, Illinois [redacted]. Once we receive this info showing payment we will request that the...

accounts be removed.Since the accounts are disputed they will be reported as a dispute.

Complaint: [redacted]
I am rejecting this response because:The business has yet to answer my question about the "several phone calls" made - when were those phone calls made? That is the correct address, but I did not receive a letter.I have worked with other medical collection agencies ([redacted] Collections, [redacted])-all accounts are resolved. I haven't had an issue like this.Once I receive information on the phone calls, I will call the company.
Sincerely,
[redacted]

Since we gave the correct information to the credit bureaus and they have placed it on the wrongperson's file we cannot request deletion as we do not have an account for the wrong individual.He will need to dispute the account with the credit bureaus.

The information requested was mailed to the consumer April 26, 2017.

We have re-requested that the account be deleted to try and resolve this for the consumer.

Initial Business Response /* (1000, 5, 2014/05/27) */
We will request that the account be deleted from the consumer's credit file.

Initial Business Response /* (1000, 5, 2014/07/11) */
The account is paid and we have requested that the credit bureaus delete the account from the consumer's credit file. This may take them up to 30 days.

Initial Business Response /* (1000, 5, 2015/10/07) */
The consumer has never disputed the debts through Medical Business Bureau. The accounts were disputed through the credit bureaus. We have reported the accounts as disputed to the credit bureaus as we are required to do.We have 2 accounts...

for Anesthesia Consultants of Florence in the amount s of 390.00 from April 4, 2012 for services at Carolinas Hospital and 210.00 for services June 4, 2012 at the same hospital. The consumer may contact us at 800-438-8146 to resolve the accounts.
Initial Consumer Rebuttal /* (3000, 7, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have disputed these accounts with the credit bureaus and asked for validation on these accounts which I still have not recieved. If these debts are "valid", they should have no problem uploading the itemized proof showing they are allowed to report this debt and I signed itemized agreement that this debt is mine. This is very damaging to my credit and require that they delete immediately and agree not to sell the debt again if they cant provide this proof. If they are not willing to do this, I will file a compaint with my states AG as well as there states AG and a comlplaint with the CFPB along with exercising my rights under the fcra for all rules they have not followed on how these collections are reporting and there refusal to validate
Final Business Response /* (4000, 9, 2015/10/08) */
First of all the accounts have not been bought they have been placed for collections. We will request that the accounts be deleted from the consumer's credit file; however since we do not own the accounts we cannot guarantee what our client will do with the accounts.

This company is not willing to provide me with the information I requested, but they have no stated the reason as to why they will not fulfill my request. This could be clearly stated as a possible violation of the FDCPA, and my intent would be to take legal recourse on this issue, if I deemed neccesary.
 
 
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/08/20) */
Medical Business Bureau just receivd the payment from [redacted] on August 6, 2015. Therefund is being processed and will be mailed to the consumer in the next few days.
Initial Consumer Rebuttal /* (2000, 7, 2015/08/21)...

*/
(The consumer indicated he/she ACCEPTED the response from the business.)
[redacted] at Medical Business Bureau explicitly told me on August 7 that the check was mailed to me on August 6, 2015. I do not appreciate the dishonesty of this business, the time I wasted dealing with blatant lies, or the undue stress of the entire situation. This was handled very poorly on their part. I look forward to actually receiving my refund and hope this isn't just another false promise. Thank you, Revdex.com!

Initial Business Response /* (1000, 5, 2014/04/08) */
The consumer has paid the account in full and contacted our office today for a paid receipt which was faxed to her. The consumer was sent a letter regarding the bill December 6,2013 to the same address given in the complaint. The consumer...

never responded to our letter. As a courtesy we will delete from the consumer's credit file.

Complaint: [redacted]
Again, this message does not tell me anything about the services that were provided. I was not at [redacted] General Hospital in March of 2013, so I'm unaware of how I could be charged for anesthesiology when I never was in medical care during that time. I'm not sure who you got into contact with and said that a payment would be made, but it wasn't me, that's for sure. Of course, a more detailed explanation would have been helpful, but just like the calls I tried to make to you before, this doesn't tell me anything different and makes me more certain that I don't owe anyone and this should be removed from my credit report and be cleared.
Sincerely,
Sabita [redacted]

We have requested an itemized bill for [redacted]. We do not handle the accounts for [redacted]General you would need to contact them.

We do not have to send the consumer this information. We have tried to get the information needed to help her and no response.As previously stated the account swill remain on her credit as a dispute since she is disputing them.

We have requested a itemized bill from our client and will send to the consumer. Since the account is disputed we have to report it to the credit bureau as a dispute.

The account was received in our office March 6, 2015 for services at [redacted] on Feb 22, 2014 at [redacted]Medical Center in the amount of 2500.00. We have tried to contact the consumer by mail and phone. The consumer refused to speak with us.She may contact our office at [redacted]...

to resolve the account.

Complaint: [redacted]
I am rejecting this response because:I did go to the hospital, and I did receive a bill from the hospital, but I paid this.  I was unaware there would be a separate charge from the emergency room physician.  Furthermore, there was only 1 attempt to contact me via mail, which an agent from the Medical Business Bureau admitted to me on the phone (I have this phone conversation recorded, and notified the agent that I was recording it).  The agent admitted this letter was returned to them undelivered.  They never tried to verify the address with either the [redacted] Emergency Physicians or [redacted] Hospital (where I presume they got their contact information).  (I never supplied an address or phone number to them , so I don't know how I can be held responsible for inaccuracies in information--they got their information from elsewhere.)  The hospital does have my correct mailing address, so that would have been quick to verify. Further more, I never received a phone call or voicemail about this debt.  They reported the debt knowing I had no prior knowledge of this debt.  This is clearly a case of unfair passive collection or debt parking by the Medical Business Bureau.As a result, this has caused me financial harm, a drop in my credit score, and reduced the possibility of purchasing a house due to the credit score dropping.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to...

me. As long as all three credit Bureaus is corrected, with the collections being removed, permanently.!!!!!!
Sincerely,
[redacted]