Megabus.com

On megabus operated trips the motorcoaches are equipped with  free Wi-Fi, and free entertainment through Megabus RIDE!Megabus will make a reasonable effort to provide Wi-Fi services free of charge to every passenger. If the Wi-Fi service is unavailable no refund will be issued.

Complaint: [redacted]
I am rejecting this response because:
The Megabus response does not respond to the facts I stated refuting their reason for the delay.
Regards,
[redacted]

SD Bullion or also called DOC Investment LLC has been an honest company thus far. I really have not had any issues with them. They can be trusted unless something changes.

SD bullion is hands down, by far, the best bullion site to buy silver bullion! They have a huge selection and They will price match any competitors price, why buy from anyone else? The only time I buy from other sites, is if SD bullion doesn't have a certain item I want. The customer service is great! Any question I have has always been emailed back within 24 hrs. The shipping special right now is $7.77 no matter how small or big the order is.
SD bullion rules!!!

Complaint: [redacted]
I am rejecting this response because:
Megabus has been selectively rigid in honoring their protocols and their contractual obligations to me as a consumer and as a human being. If I am expected to list every possible medical condition that I possess, in the event that I might require- not assistance- but human consideration and compassion so that I might enjoy a "great experience and overall satisfaction" with MegaBus, then I refuse to travel under MegaBus ever again. All I required was minimal human interaction from a series of bus drivers who were more concerned with their time schedules than whether a passenger arrived alive. That is not something I'm willing to risk again.
Regards,
[redacted]

I have only been dealing with SD Bullion a short time, but I have been buying metals for quite a while. SD ships top quality merchandise at very competitive prices. The freight is policy is good and the delivery is prompt. I consider SD to be an excellent dealer.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Best price, lowest shipping cost, great selection of collectible rounds. I can order silver AND ammo in the morning and have it the NEXT day.

Great company and easy to do business with.

Complaint: [redacted]
I am rejecting this response because:  I never ended up taking the bus because it was so late, so the service was never rendered. Please refund me the full $21.00.
Regards,
[redacted]

I apologize about the inconveniences this has caused you. Please be advised our website stated either bus can be picking up passengers. Unfortunately at this time we are unable to honor your request for compensation.

Passenger was refunded for the inconvenience on 8/31/2015.

We’re sorry that you missed your bus, but your reservation is only good for the date and time listed on your confirmation and is no longer valid. No refunds or credits can be given in instances where customers miss their bus.

We were unable to locate the reservation number in question. Can you please provide the email address used at the time of purchase or complete details of the trip you were attempting to board?

Have been doing business with S D Bullion for several years now ! They make it EASY 7 they are always prompt as well with shipments. I recommend them 100 %. [redacted].

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and will accept this resolution, but I will not ever use this bus service again or recommend it.  As stated customer service was rude it took over an 1 1/2  to resolve that day which wasted a lot of our time that day. And the way we were notified the same day was unacceptable. 
Regards, [redacted]

Very pleased with customer service prompt and very helpful.
Overall awesome.

I was on a schedule trip from Rensselaer-Albany to NY,NY the bus was suppose to arrive at 10:50am. It didn't show up until well after 11am. The driver never stated that anything was wrg we started on the journey. He stopped again unscheduled at a rest stop never communicating as to what the issue was. This bus also stopped again in Rhinecliff NJ again unscheduled. Was not on the itinerary that I received from Megabus. Needless to say the bus was 45min late to the destination. This may not have been an issue if the driver communicated what was going on so people could have called and made arrangements for prior engagements and connecting transportation. I call Megabus to see if anything could be done I spoke to 3 reps the first was the rudest Louis Angels ( wonder if that was even his real name). He told me he was sorry but there was nothing that could be done to compensate a portion of the trip,because of the lateness. He said because the trip wasn't an hour and a half late. I asked were does it say that at, he stated in the cancellation section of the website. I stated to,him that I didn't cancel the trip so why would I look in the cancellation section? He stated again nothing could be done but he was sorry. I asked to speak with a supervisor and it seemed as if they were speaking off of a script. He stated repeatedly that I couldn't talk to a supervisor that they could not help me. I stated that I would like to voice my complaint with someone who maybe able to help me please let me speak to a person other then the person who answers the phone. He stated the supervisor was too busy to help me and doesn't talk to customers. I have never dealt with a company like this that a supervisor would not talk to you. I was expecting a refund of the trip but a compensation for the inconvenience of the delay with the lack of communication of the issue. But this has soured me on this business. They have a lack of customer service at their call center. Even after I was told in a prior email to contact via an 800 if the answer wasn't satisfactory. What use to be my first choice has now become my last choice because of the service from their customer service department.

Client was already refunded on 2/25/2014

Product delivered as promised. Quality excellent. Highly recommend this company.