Megabus.com

SD Bullion = 5 stars

Great prices and quick shipping

I do apologize about the inconveniences you experienced on your journey with us. At times megabus.com experiences unexpected delays. Megabus.com strives to provide passengers with a reliable service and when we fail we take responsibility. Your bus was delayed 1 hour. Unfortunately per our internal...

compensation policy we are unable to honor your request of a refund.

I apologize for providing the information for the incorrect stop.Please see the information given for the stop in Louisville, KY below and as mentioned in the previous response we are unable to process a refund due to the information being provided on the website and also the bus stop information is given at the time of purchase and on the confirmation email.
The Megabus stop for all arrivals and departures in Louisville will be located on the southwest corner of the intersection of W Liberty St and S 5th St. The stop will be on W Liberty St.

Again, I do apologize for the inconvenience. However, a 50% redemption code is the only compensation offered at this time.

Complaint[redacted]
I am rejecting this response because: After calling them several times leaving messages  they finally call today,,I returned the call and no answer,told they will be out until tues
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because I want a refund in which the money is applied back on my card.You can cancel those credit promo codes, I want the money back on my card.
Regards,
[redacted]

Their products which I have purchased are the quality I expected. I also especially appreciate them as a good reliable source of information related to precious metals and a great source of information on events taking place around the world.
I have recommended both sources to friends.

Bought from these ppl and very satisfied.

They're quick with their delivery. From the get-go they will e-mail you when they have picked and packaged to be delivered. After receiving your product they will back check by e-mail on your experience.Great service and excellant customer service.

Complaint: [redacted]
I am rejecting this response because: The lady called me and said that they found my luggage at Chicago. Why it takes so long to send it back to me? I need my luggage back right now and it's been almost a month  can't wait anymore. The attachment is the screenshot that the lady emailed me about my bag.
I have talked to my lawyer about this case if you don't give me back my luggage, my lawyer will contact you.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: My affected trip cost $56.00 not $29.00. I want my compensation to equal what I paid for my total trip.
Regards,
[redacted]

As an apology we would like to offer you a 2 round trip complimentary ticket to be used for future travel. When you are ready to travel please call ###-###-#### and provide the representative with your order number ([redacted]) and they will book the ticket for you. You have 1 year from today's date to...

have this ticket booked for you.

A refund was already processed on 1/8/2015.

This is a GREAT company to deal with. After 5 purchases over 3 months, I have not had any issues. The purchasing process was quick, easy, and clearly described and confirmed. This company has become my primary contact for metal, meals and ammo.

Quick and easy transaction. Navigation through their website is easy. I especially appreciate the packaging.

Complaint: [redacted]
I am rejecting this response because:
It's untrue- I was at the bus terminal at that very time and was in fact on the phone with megabus. This is yet another departure time that has been quoted. It's not possible that the bus departed while I was sitting at the bus stop inquiring about the bus location. 
Regards,
[redacted]

Please provide us with the copy of the receipt for the extra luggage as well as the reservation  number for the journey you are referring to so we can further investigate this concern.

I have been dealing with SD Bullion since April 2016 and have had excellent service with them. I received all products on time in excellent, non-descript packaging, all the coins were in great shape, and the pricing is the best I've seen for bullion. Will continue to use this site in my acquisition of metals.