Megabus.com

Complaint: [redacted]
I am rejecting this response because:The Mega Bus was 3 hours late on my date of departure.  I have no reason to make false claims against  Mega Bus.  There were others waiting outside in Louisville, KY when the Mega Bus arrived 3 hours late.  A one-way ticket is not acceptable for this extensive amount of time and lateness.  Therefore, I am requesting again, my complete cost of $44.50 to be refunded back to my credit card.  I would also like my complaint escalated and thoroughly investigated to authenticate my story.  
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: Where is this stated in your policy? 
Regards,
[redacted]

Please be advised that all seats on megabus.com are sold on a reservation basis and you must travel at your specified time and date. Customers are required to be at their departure point at least 15 minutes before their selected trip is scheduled to depart. This allows megabus.com drivers to board...

customers in a timely manner avoiding any delays that may impact the departure of the vehicle. No refunds or credits will be given in instances where customers miss the bus.However, in some locations megabus.com offers a same day reservation change for a fee of $5.00, per passenger, based on seat availability. You can see the dispatcher on duty at the stop to see what your options are.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I still feel I should get the 78.00 refunded to me.  My reservation number is [redacted].  Sept 30th, 2016 Reservation Number...

[redacted]Journey 2 Reservation Number [redacted].
Regards,
[redacted]

Great place to do business. Prices are fair and shipping is super fast. The videos are very informative. Will be doing business with them again.

Very good prices and fast delivery.

I have purchased silver rounds and eagles from other sites but SDBULLION has the best prices and delivery times. As a comparison, I just cancelled a 200 coin order with NWTM due to their inability to deliver after four months of waiting. Now NWTM just informed me that they will send me a refund within four weeks from date of refund request! Wow what a scam.

SDBULLION is the only dealer I would recommend.

Great company providing a greater service. As a customer, I value discreet shipping for these kinds of products and this company delivers. I will be a lifelong customer, keep up the good work!

Please be advised that your complaint was sent to our escalations department. They will conduct a thorough investigation in regards to your delayed trip. Once the investigation is completed they will contact you.

The client's ticket was refunded and we are offering a one way complimentary ticket also.

I apologize about the inconveniences this has caused you. Please understand that as compensation we provided passengers with a redemption code for future travels. Per our internal compensation policy we are unable to honor your request of a refund.

Complaint: [redacted]
I am rejecting this response because: I already emailed the business explaining that I would like a full refund instead as I am moving out of the country in 1 and a half weeks and wont be able to use their ticket.
Regards,
[redacted]

I have been doing business with silverdoctors for several years you can depend on this company to be competitive and to follow through with delivery . Silverdoctors has a transparent advertised price for current repurchase should you need to liquidate some of your Holdings.
I recommend the doc and silver doctors. All business experience has been positive with this company.

We are only able to offer a one way complimentary ticket for future travel.

I have purchased items several times from SDBullion, using a personal check each time. Their communications are excellent--acknowledging order receipt, payment receipt, and shipping notice. The product is always as described, and arrives safely packaged. An excellent experience all around.

I have had 6 transactions with SD over the past 2 1/2 years. These folks are the best. AAA in my book.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it...

before sending it.]
Revdex.com:
Megabus' Liability Administrator has finally got in touch with me 13 weeks after my claim was filed, instead of 4-6 weeks. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution (payment) is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:You lied about refunding me 100% of my reservation ($56.00) and you did not provide compensation in the manner requested. You only emailed me voucher links, broken up in two amounts ($20.00 and $9.00) to coerce me to use the vouchers at my expense in the future.You arrived 3.5hrs late to [redacted], first after saying the bus would be 90-120 mins behind schedule, then saying you don't know when and if the bus would arrive in [redacted] after an additional follow up call. All the while, I and the other passengers were standing in the freezing, pouring rain with no shelter, causing me to get sick. Your bus on the night of May 19, 2017, didn't show after being tremendously late. Your breach of contract caused me to miss my engagement in [redacted], which was another financial expense, and further, led to my return trip (Sunday May 21, 2017, from [redacted] at 2:25pm to [redacted], arriving at 8:15pm) being sacrificed. My trip cost $56.00 not $29.00. I want full compensation for my trip. Not some half-hearted, piece-mealed voucher for $20.00 then $9.00 to do additional business at my expense with your predatory and corrupt company. You were paid in full and up front for services that you did not render. So don't give me fragmented compensation. I want my money ($56.00) credited to my credit card or a check addressed and mailed to me.
Regards,
[redacted]

A Lost & Found agent tried to contact you. She left a voicemail message please contact via the information left on you voicemail.

Complaint: [redacted]
I am rejecting this response because:A discount code on a future trip will not rememedy the costs I've incurred because of your businesses lack of organization. A discount code is useless for somebody who never intends on riding with mega bus again. Discounting a trip is a way to guarantee you future business. It is not at all a solution for the customer. It's just a sneaky way to exploit those who have been traveling with Megabus. 
Regards,
[redacted]