MicroCAD Training & Consulting

Per Ms***'s request, IC System emailed the requested letter on March 15, to the email address listed on our records. I have also attached a copy of that letter in this response.Thank you

We have responded directly to the consumer. Attached is a copy of that response as well as copy of our Nevada license.Sincerely,Consumer AffairsIC System, Inc

Our records reveal debt validation was sent to the consumer on May 6, 2016. We have emailed a copy of that information to the consumer, for privacy reasons we are not including a copy
Sincerely,
Consumer Affairs
This communication is from a debt collector

This account was recalled from our office by our client in May 2016. IC System submitted a deletion request to the credit reporting agencies on May 5, 2016. A confirmation letter has been mailed to the consumer. The consumer may wish to submit that letter as proof to expedite
corrections as necessary. The consumer may wish to check with her credit bureau in 30-days to ensure that her credit file has been corrected
Attached is a copy of the letter IC System mailed to the consumer. We hope this resolves this matter
Sincerely,
Consumer Affairs
This communication is from a debt collector

Our records show the account has been disputed and validation previously provided to the consumerUnder separate cover we are responding to the consumer via the email address given in this complaint. Consumer Affairs department on behalf of IC System, Inc

Initial Business Response /* (1000, 7, 2015/07/08) */
I.CSystem received this complaint from the Consumer Financial Protection BoardWe have responded directly to Mr*** through the CFPB portal
Sincerely,
*** on behalf of Consumer Affairs

IC System has discontinued all collection activity on the account. We have requested that any information our office may have forwarded to the credit reporting agencies regarding this account be deleted or removed from their record. The consumer may wish to check with her local credit
bureau in 30-days to ensure that her credit file has been corrected. A confirmation has been requested to be mailed to the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector

Our records indicate the account has been disputed. Our client is investigating this matter. IC System has ceased all collection activity on the account pending the outcome of the investigation.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt
collector

The original creditor recently recalled the accountWe have stopped all activity and submitted a deletion request to the bureausUnder separate cover we are writing to the consumerSincerely,Consumer Affairs on behalf of IC System, Inc

Attached is a copy of our previous response to the consumerA letter has also been requestedIt will be mailed to the consumer under separate coverPlease let us know if anything further is needed. Sincerely,Consumer Affairs on behalf of IC System, Inc

IC System has placed the account on hold and noted the file as disputedOur client has been provided a copy of this complaint and is investigating this matterIC System has ceased all collection activity on the account pending the outcome of the investigation.Thank you

Thank you for contacting us.Our records indicate the account has been disputedClient is investigating this matterIC System has ceased all collection activity on the account pending the outcome of the investigation. Sincerely, Consumer Affairs This communication is from a debt
collector

Thank you for contacting IC System, IncWe are in receipt of a complaint the consumer filed with the both the Revdex.com and the CFPBThe original creditor is investigating this matterWe have suspended activity pending the outcome of that investigationIf validation is received we will provide that
information to the consumer and will honor the cease communication request. Sincerely,Consumer Affairs on behalf of IC System, Inc

The original creditor requested we discontinue collection efforts on the accountThe account was withdrawnWe sent a deletion request to the credit reporting agenciesA copy of that request was provided to the consumer via the CFPB portalSincerely,Consumer Affairs on behalf of IC System,
IncToll Free No: ###-###-####

Thank you for contacting usWe appreciate the opportunity to respond to complaint issuesUnfortunately in this case we are unable to identify the account at issueIt would be helpful if the consumer would be willing to provide us with a copy of they are referring to so we can research our
records further
Sincerely,
Consumer Affairs

On or about November 29, our client recalled the account. Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs staff on behalf of Consumer AffairsThis communication is from a debt collector

IC System responded to the consumer directlyWe responded to the email address given in this complaint on April 18, 2017.Thank you

IC System is no longer handling the account at issueThe original creditor requested we close the accountAttached is a copy of a letter being mailed to the consumer
Sincerely,
Consumer Affairs on behalf of IC System, Inc

We have responded directly to the consumer by email. Since that time our client has recalled the account from our office. IC System has now closed the account and returned it to our client.We hope this resolves the matter.Sincerely,Consumer AffairsThis communication is from a debt
collector

We regret that the consumer's experience did not meet his expectationsIC System investigated the dispute, the original creditor verified the
debt and we forwarded that information to the consumer's attorney on December 15, The attorney information was added to the account when the consumer informed us he was represented by an attorneyIn accordance with our procedures, future communication will be directed to the consumer's attorney. Sincerely,Consumer Affairs on behalf of IC System, Inc. This communication is from a debt collector