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MicroCAD Training & Consulting Reviews (838)

IC System has already investigated the dispute and the results of the investigation were mailed to the consumer on June 30, 2017. The consumer has not provided any new information. Nevertheless, the file has been closed and returned to the original creditor. The consumer may wish to check with her local credit bureau in 30-45 days to ensure that the account has been removed from her credit file. We trust this resolves this matter.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector.

We appreciate the opportunity to assist consumers with complaint matters. In this particular instance we are unable to identify an account that fits the criteria described.
Please ask the consumer to provide us with the IC System reference number appearing on her credit report. Thank you....


Consumer Affairs
This communication is from a debt collector

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we have not had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activity.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector.

We appreciate the opportunity to respond to complaint issues. However, despite an extensive search we are unable to identify an account that fits the criteria described. It would be helpful to know the IC System reference number from the letters sent to the consumer and/or the details on the credit...

report. Another option would be to fill out a Dispute Verification form with her local credit bureau. Sincerely,Consumer Affairs IC System Inc.

I am rejecting this response because:I am asking that I C System provide where I have done business with their company since I C System is reporting to my credit reports. I C System must show valadation of debt since their company is reporting to my credit reports. Iam not asking for a third party alleged bill. I am asking I C System provide valadation and proof that I have done business with them in the form of a signed contract. I have been asking for this information since 6/28/17. If I C System cannot give me the information that I am requesting then they need to remove their trade from my all of my credit reports. Providing alleged bills from another company is not suffice as valadation of debt between I C System and myself. In order for I C System to report to credit file they must provide the proof upon my request. Please show this proof via Revdex.com portal as going via us mail further draws out this process. I am not giving I C System permission to contact me by phone or US mail.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activity.Sincerely,Consumer AffairsThis communication is from a debt collector.

We have responded directly to the consumer under separate cover. Keep in mind that IC System has no control over how quickly the credit reporting agencies update their files. We have provided the consumer with information to submit as proof to expedite corrections as necessary. Per her request,...

information has been faxed to her lender. The consumer is welcome to contact us if further assistance is needed. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Per the consumers request IC System has ceased all phone contact on the file.Thank you.

The fraud packet was sent per the request of the original creditor so they can open an investigation. The packet was mailed prior to our response to the Revdex.com. As previously noted, the original creditor recalled the account from our office. We are no longer pursuing collection of the account and have returned it to the original creditor. We apologize for any confusion this may have caused. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us on behalf of consumer. The dispute has been noted. Since we haven't had time to complete our investigation of the dispute, we have suspended collection activity. The consumer is welcome to contact Consumer Affairs staff at [redacted] with any...

questions. Sincerely,Consumer Affairs on behalf of IC System.

Initial Business Response /* (1000, 5, 2015/08/12) */
IC Reference#: [redacted]
Thank you for forwarding this information to IC System. IC has requested the credit reporting agencies delete any reference to this account from the consumer's credit files. IC has been dealing with the consumer's...

attorney. An itemized bill has been provided to the attorney. IC has not received a copy of the worker's compensation order. If the attorney wishes to fax us a copy the fax number is (651) [redacted]. They may contact our Consumer Affairs Department at 1/[redacted] Monday through Friday between 7:30am and 4:00pm Central Standard Time if there are any questions.
Candice [redacted]
Consumer Affairs

Thank you for contacting us. Not all of the information was previously brought to our attention. IC System, Inc. has responded directly to the consumer. Attached is a copy of that response for your review. Please let us know if anything further is needed. Sincerely,Consumer Affairs on behalf of IC...

System, Inc.

Thank you for contacting IC System.  We appreciate the opportunity to respond to complaint issues.  Our records indicate the account is paid in full.  IC System has closed out the account and discontinued all collection activity.  Under separate cover we are writing directly to...

the consumer.  Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector.

The original creditor credited the account and requested we discontinue all activity.  We closed the account and submitted a deletion request to the bureaus. We reiterated the deletion request and provided the consumer with a copy for his records. We apologize for any inconvenience.Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for providing us with the additional information to help us identify the account. We have taken steps to resolve this matter. Attached is a copy of our response to the consumer. Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

Initial Business Response /* (1000, 5, 2015/07/29) */
Re: [redacted] Case#[redacted]
IC System Reference No. [redacted]
Thank you for contacting us on behalf or Mr. [redacted]. Upon receipt of his complaint we contacted our client and their office confirmed the payment and also recalled...

the account. Therefore, IC System, Inc. has closed its file and returned the account to their office. Mr. [redacted] can rest assurred IC System did not report any information to the national credit reporting agencies. Today, July 29, 2015 our office is mailing a letter directly to Mr. [redacted] to confirm this information. We apologize for any inconvenience this may have caused.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Thank you for contacting us.  We appreciate the oportunity to respond to complaint issues.  Unfortunately, despite an extensive search we are unable to locate an account that fits with the consumer's name, address, telephone number or email address.
Please have the consumer provide us...

with the IC System reference number appearing on his credit file.  Information may be emailed to us at [email protected] or faxed to us at ###-###-####.  Please include the Revdex.com Case #[redacted] in the Subject Line.  Upon receipt, we will research this matter and provide a response.
Sincerely,
Consumer Affairs on behalf of IC System, Inc.
This communication is from a debt collector.

IC System has already investigated this...

dispute and reported the results of the investigation to the consumer. We have honored the consumer's request that IC System cease communication with her regarding the debt. In accordance with our normal procedures, her dispute was noted, the original creditor provided verification and information verifying the debt has been mailed to the consumer. Sincerely,Consumer AffairsIC System, Inc.

Our records indicate the account is in dispute. Since we have been unable to complete our investigation we have submitted a deletion request to the credit reporting agencies. The consumer may wish to check with her local credit bureau in 30 days to ensure that her file has been properly updated. We...

will honor the cease communication request. If verification is received we will forward that information to the consumer but the debt will not be re-reported to the credit reporting agencies by our office. Our records indicates communication from a third party on the account. IC System is unable to communicate with a third party about an account without the prior consent of the consumer or the expressed permission of the court. If provided with one of these and the IC System reference number, we will communicate with that individual. Consent may be faxed to our Consumer Affairs Department at ###-###-####.Sincerely,Consumer Affairs on behalf of IC System Inc.

Our client has provided validation of the charges owed which IC System forwarded to the consumer directly on May 23, 2017.  However, IC System has requested the credit reporting agencies remove any reference to the file from their records.  The consumer may want to check with her...

local credit bureau in 30-45 days to ensure that her credit record has been updated.Sincerely,Consumer Affairs on behalf of IC SystemThis communication is from a debt collector

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Address: 1867 Merivale Road, Nepean, Massachusetts, United States, K2G 1E3

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