MicroCAD Training & Consulting

We have provided additional information to the consumer. Attached is a copy of that response.
Sincerely,
Conaumer Affairs ([redacted] redacted ltr 3.23.16.pdf)

Thank you for contacting IC System on behalf of the consumer. This account has been closed in our office and on April 25, 2018 we mailed a letter directly to the consumer to confirm this information, please allow mailing time.Sincerely,Consumer Affairs on Behalf of IC System

Thank you for contacting us on behalf of this consumer. On June 6, 2017 we mailed a letter directly to the consumer to resolve the issue.

Thank you for contacting IC system on behalf of the consumer. Our client recalled this account, therefore, IC System has closed its file and returned it to their office. We have mailed a letter to the consumer to confirm this information, please allow ailing time.SincerelyConsumer Affairs...

on behalf of IC System

Thank you for contacting us on behalf of the consumer and we were able to resolve this directly with her.

The account...

was placed with us for collection in 2016. An initial notice was sent to the address provided by the original creditor. That notice was subsequently returned by the post office as undeliverable. When we received a dispute on the account, we investigated the consumer's dispute of information provided to the credit reporting agencies. We were unable to verify the information reported within the required time and submitted a deletion request to the credit reporting agencies.  A confirmation letter was mailed to the consumer on June 14, 2017. Additionally, on or about June 16, 2017, we received an ACDV from a credit bureau. We replied back and verified the deletion. The other credit bureaus were copied electronically. If verification is received, we will provide that information to the consumer but the account will not be re-reported to the credit reporting agencies by our office. Sincerely,Consumer Affairs on behalf of IC System, Inc.

A letter has been requested to be mailed to the consumer as proof. Please allow mailing time. IC System did not purchase the account. We have closed the account and will return the file to the original creditor. Sincerely,Consumer Affairs staff on behalf of IC System, Inc.

We certainly apologize for any inconvenience caused to this consumer. IC System does not process credit card payments on behalf of this client. IC System suspended collection activity on the account when it learned of this dispute. We requested the orignial creditor conduct an investigation. Since...

that time the account has been recalled by the original creditor. Therefore, IC System closed its file and discontinued all efforts on the account.
On June 15, 2016, IC System received an Automated Consumer Dispute Verification from Equifax. We returned the completed form to Equifax and verified the account information should be removed from the consumer's credit file. The other credit reporting agencies were copied electronically. Therefore, the credit reporting agencies should delete any reference to the account from those agencies files.
If we receive additional information from the original creditor, we will forward that information to the consumer.
Sincerely,
Consumer Affairs

IC System responded to the consumer via the email given in this complaint on April 13, 2017.

Our records indicate the account has been disputed. Under separate cover we have written directly to the consumer and provided validation of the account. Thank you for the opportunity to respond to this matter. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us on behalf of Ms. [redacted]. IC System did not take any funds from Ms. [redacted]'s bank account as the transaction was voided before processing. If Ms. [redacted] needs us to confirm that information with her bank please have her call  IC System's Consumer Affairs...

department at 1/###-###-#### for further assistance. IC System has made a business decison to remove this account from Ms. [redacted]'s credit file and requested the national credit reporting agencies to delete any reference of this account from their files. We apologize for any inconvenience this may have caused.

We respectfully disagree. The account was placed with us in February of 2017 as validly due and owing. Five (5) notices were sent prior to this complaint. This dispute is substantially the same as the dispute previously provided by the consumer. IC System has already investigated this dispute, the original creditor provided validation and mailed validation of the account to the consumer with a letter dated June 28, 2017. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Under separate cover we are writing directly to the consumer and are providing validation of the account.Sincerely,Consumer Affairs Staff on behalf of IC SystemThis communication is from a debt collector

We are sorry that the consumer's experience did not meet their expectations. A response has been mailed directly to the consumer. Attached is a redacted copy of that response. We hope this resolves this matter and apologize for any undue stress caused. Sincerely,Consumer Affairs on behalf of IC...

System Inc.Toll Free No: ###-###-####

Our records indicate the account(s) has been disputed. Under separate cover we have responded directly to the consumer via the CFPB portal. Thank you for allowing us to address the concerns.Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us. We respectfully request additional time to complete our investigation. We have ceased activity pending the outcome of that investigation. Sincerely,Consumer Affairs on behalf of  IC System, Inc.This communication is from a debt collector.

IC System, Inc. received a complaint from the Consumer Financial Protection Bureau and has responded directly to the consumer through that portal. Attached is a copy of that response for your review. Please let us know if you need anything further.Sincerely,Consumer Affairs on behalf of IC System,...

Inc.

Thank you for contacting us on behalf  of the consumer. Under separate cover we are writing to the consumer and are providing validation of the account, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

We respectfully disagree. Attached is a copy of our current license. We have discontinued all activity on the account and returned the file to the original creditor.Sincerely,Consumer Affairs on behalf of IC System Inc.

I am rejecting this response because:
I pulled my Experian report, and it has some information. The account number on the report is [redacted]. Original creditor is CON EDISON. And I believed it's associated to name "[redacted]" which is not me.I have reported it as an identity theft. FTC report number is [redacted] and police report number is [redacted]. Please remove it from all 3 major credit bureau.