MicroCAD Training & Consulting

Initial Business Response /* (1000, 5, 2016/02/11) */
Re: [redacted] Case# [redacted]
IC Reference No. [redacted]
Thank you for contacting us on behalf of Mr. [redacted]. Upon receipt of this complaint the account was updated as disputed and a copy has been forwarded to our client. Due...

to the dispute surrounding this account, IC System, Inc. has withdrawn this account from our files. We have requested the national credit reporting agencies delete this account from their files. On February 7, 2016 we mailed a letter directly to Mr. [redacted] to confirm this information. Please have him contact IC System, Inc. Consumer Affairs Dept. at [redacted] if he has additional questions or concerns.

Thank you for contacting us on behalf of [redacted]. Upon receipt of this complaint and due to the dispute surrounding this account, IC System has withdrawn the account from our files. We have mailed a letter directly to Mr. [redacted] to confirm this information and he can rest assured...

IC system did not report any information regarding this account to the credit reporting agencies.

As we stated in our previous response, IC System has terminated collection efforts and submitted a deletion request to the credit reporting agencies.
Respectfully,
Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us.  IC System responded directly to the consumer. Attached is a copy of that letter for your review. For privacy reasons, we are not including the debt validation. Please let us know if anything further is needed. Sincerely,Consumer AffairsIC System, Inc.

Thank you for contacting us. The account was placed with us for collection on 12/16/16. Our records indicate the account is in dispute. We have suspended collection activity on the account and requested the original creditor provide validation. Our attempts to verify this debt as due and owing will...

continue. If verification is received, we will exercise our right to final contact and provide that information directly to the consumer. This communication is from a debt collector.

The information was mailed to the consumer on April 13, 2018. Since that time the original...

creditor recalled the account. The file was closed and returned to the original creditor. A deletion request has been submitted to the credit reporting agency. Attached is a redacted copy of a letter we sent to the consumer as confirmation. We hope this resolves this matter. Sincerely,Consumer Affairs on behalf of IC System, Inc.

On January 14, 2016, an account was placed with us for collection. On January 19, 2016, an initial notice concerning the debt was sent to the consumer at the address provided by the original creditor. The letter was not returned to us as undeliverable, nor did consumer timely...

dispute the account. A copy of that letter is attached for the consumer's review.
The account was flagged as disputed when we learned of this complaint. A copy was forwarded to the orignial creditor. On April 7, 2016, the original creditor recalled the account. Therefore, IC System, Inc. closed its file. We will request that any information provided to the credit reporting agencies regarding this account be deleted or removed from the consumer's credit files. The consumer may wish to check with her local credit bureau in 30-45 to ensure that her credit file has been corrected.
Sincerely,
Consumer Affairs

Thank you for contacting us on behalf of Mr. [redacted]. We have contacted him directly and provided additional information we recevied from our client in response to his dispute. Please have Mr. [redacted] contact IC System's Consumer Affair's department at [redacted] if he has additional questions...

or concerns.

Initial Business Response /* (1000, 5, 2016/03/07) */
[redacted] Case No. [redacted]
Our No. [redacted]
IC System responded to Ms. [redacted]directly on March 2, 2016. Any further questions can be directed to our Consumer Affairs department at the phone number listed below.

IC System investigated this complaint with our client. The account has been recalled per our client's request. IC System has closed its file.  A letter of confirmation was emailed to [redacted] to the email provided in this complaint.

All activity has been suspended while we investigate this complaint. We have also responded directly to the consumer via the email address provided.Thank you.

Although we respectfully disagree, we have closed the account in our office and returned it to the original creditor. A confirmation letter has been requested. It will be mailed directly to the consumer. We trust this resolves this matter. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Under separate cover we are responding directly to the consumer via the CFPB portal. As requested, attached is a copy of our WA license. Sincerely,Consumer Affairs on behalf of IC System, Inc.

IC System has responded directly to the consumer via the email provided in this complaint.Thank you.

The account has been disputed.  We are responding directly to the consumer under separate cover.  The original creditor has provided additional information to complete their investigation.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.   Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client.  We have mailed a letter to the...

consumer as confirmation the account has been withdrawn.Rest assured IC System did not report the account to any credit reporting agencies.We hope this resolves the matter.Sincerely,Consumer AffairsThis communication is from a debt collector.

Initial Business Response /* (1000, 5, 2016/02/13) */
We received this complaint from the CFPB. Attached is a copy of our response to the consumer. We hope this resolves this matter.

We appreciate the consumer taking the time to provide us with feedback. It has been referred to the relevant department for internal investigation. Under separate cover we will be writing directly to the consumer. Sincerely,Consumer Affairs staff on behalf of IC System Inc.

IC System has responded directly to the consumer.Thank you for the opportunity to respond to this matter.Consumer Affairs on behalf of IC System, Inc.

I am rejecting this response because: It is impossible to have validation sent when no contract has ever or will ever exist with this company. I will not contact you directly for the same reason.